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GoTo Meeting vs Dialpad AI Meetings Comparison (2026)

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Good recommendations?

GoTo Meeting

Dialpad AI Meetings

Overview

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Dialpad AI Meetings unifies video conferencing with calling, messaging, and Agentic AI in one platform, generating live transcripts and action items instead of just a recording. Intelligence compounds over time, governed by Dialpad's Guardian layer for secure operations.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

11.5K

6.5K

3.8K

997

121

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.5

602

359

178

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

Pros

“It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.”

Lily H.

Data analyst

“Both administrators and end users can get up and running quickly with minimal training, which helped drive adoption within our organization.”

Ashley P.

HR Manager

“It also offers incredible flexibility which makes it easy to accommodate our different schedules and enable us to even join meetings on the go thus enhancing our productivity and eliminate scheduling conflicts.”

Terri A.

Logistics and Distribution Operations Coordinator

Pros

“The biggest strengths are automated notes, meeting summaries, action items, and better visibility into conversations without needing managers in every call.”

Josh D.

Leadership

“Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "[sensitive content hidden] will send the proposal by Friday") and provides a searchable transcript.”

KAREEM A.

Representative

“It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats.”

Olga D.

Pharmacist

Cons

“Go meeting make it exceptionally difficult to cancel your subscription. Whilst you can sign up online, you cannot cancel online and have to go through their telephone support system.”

Jonathan W.

Director

“At times the audio was hard to hear and there were meetings that were disconnected with seemingly no reason since the connection to servers and the internet were not impacted.”

Leah K.

Project Assistant

“The procedure to connect was interacted, many times it was not working plus if you were not an administrator you couldn't call meetings yourself like in teams”

Chiara G.

Global Digital Marketing coordinator

Cons

“Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term.”

KAREEM A.

Representative

“The only issue is that you cannot hear what is going on when you dial out from the computer”

Lauren E.

Attorney

“Sime time it has some issue with connection. When try to call you do not listen your customers and need restart Dialpad”

Luda N.

Claim adjuster