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iFax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compliant and cloud-based faxing solution
Table of Contents
iFax - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
iFax overview
Based on 363 verified user reviews
What is iFax?
iFax is a fax server tool with key features that include electronic faxing, email-to-fax capability, delivery tracking, fax-to-email functionality, encryption, and more.
Who uses iFax?
Reviews for iFax come from a wide variety of industries, including Education Management (6% of reviewers), Health, Wellness and Fitness (5%), and Accounting (5%). The most frequent use case for iFax cited by reviewers is as a fax server (95% of reviewers).
What do users say about iFax pricing?
Most reviewers indicate that iFax provides good value for money, and they appreciate the free version and pay-per-use options. Some users report that higher volume plans can be expensive, and free version limitations are minor drawbacks.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Simplicity
Transmission
Billing
Correspondence
Reliability
Responsiveness
iFax’s user interface
iFax pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.6
Reviews sentiment
What do users say about iFax?
Reviewers indicate iFax is easy to use, with a straightforward setup and intuitive interface that makes sending faxes quick and convenient, especially for occasional users. They appreciate being able to send documents from anywhere, track fax history, and receive confirmations, finding it helpful for both personal and business needs without requiring a fax machine. Some feel the free plan is limited, with only five pages per month, and mention higher costs for frequent use.
Users report that iFax offers secure document transmission and HIPAA compliance, which gives them confidence in handling sensitive information. They find email integration and delivery notifications useful, though some experience challenges with customer support and cancellation processes. They value the available features but wish for more flexibility in pricing and free usage limits.
Select to learn more
Who uses iFax?
Based on 363 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
iFax's key features
GetApp's analysis of 85 verified user reviews collected between September 2021 and June 2024 identifies iFax's most critical features and summarizes user sentiment about those features.
Reviewers appreciate iFax's electronic faxes feature for its ease of use and convenience. They report that it eliminates the need for a physical fax machine, saving time and money. Users highlight the ability to send important documents quickly to entities that still rely on fax, such as government agencies and medical offices. They find it secure and efficient, especially for small businesses and individuals who only send occasional faxes. Users also value the ability to create faxes as PDFs or images and the overall user-friendly interface of iFax. Of the 48 iFax users who gave detailed accounts of their use of Electronic Faxes, 98% rated this feature as important or highly important.
Phillip B.
Team Leader

Tara W.
Founder
Reviewers indicate that iFax's email to fax feature simplifies the faxing process by eliminating extra steps. They appreciate not needing a fax machine or landline, making it convenient and cost-effective. Users report that this capability is intuitive, allowing easy attachment of documents and saving time. They find it valuable for business communication, noting its flexibility and ease of use. Users also highlight the convenience of sending faxes directly from their email, making the process seamless and efficient. Of the 27 iFax users who gave detailed accounts of their use of Email to Fax, 93% rated this feature as important or highly important.
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Sarah T.
Owner
Elvis A.
Fire Chief
Users report that iFax's delivery tracking feature is essential for monitoring fax transmissions. They appreciate the ability to verify and confirm that faxes have been sent and received. Reviewers highlight the automatic email confirmations and the ease of keeping track of fax status. They find this capability provides a sense of security and assurance, especially when sending important documents. Users value the detailed tracking records and the peace of mind knowing their faxes are delivered successfully. Of the 24 iFax users who gave detailed accounts of their use of Delivery Tracking, 92% rated this feature as important or highly important.

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Rebecca P.
Pharmacy Services Representative

Jerry S.
Self Employed
Reviewers appreciate iFax's fax to email feature for its convenience and flexibility. They report that it allows them to receive faxes directly in their email, providing real-time alerts and updates. Users find it easy to use and reliable, making it a great option for business communication. They highlight the ability to choose between fax and email for sending paperwork, which adds to the overall convenience. Users also value the simplicity and efficiency of this capability, making their workflow smoother. Of the 19 iFax users who gave detailed accounts of their use of Fax to Email, 84% rated this feature as important or highly important.
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Keith B.
Personal
Chaoyang J.
principal
Reviewers emphasize the importance of iFax's encryption feature for securing sensitive information. They report that it ensures confidentiality and compliance with regulations like HIPAA. Users appreciate the peace of mind knowing their documents are protected from unauthorized access. They find this capability important when dealing with confidential and personal information, such as health and financial documents. Reviewers highlight the high value of encryption for maintaining privacy and security in their communications. Of the 22 iFax users who gave detailed accounts of their use of Encryption, 82% rated this feature as important or highly important.
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Zina O.
Manager
Kelly H.
Naturopath
All iFax features
Features rating:
iFax alternatives
iFax pricing
Pricing plans
Pricing details:
User opinions about iFax price and value
Value for money rating:
Of 33 reviews that provide robust commentary on iFax's price and value, 76% mention it in a positive light.
Most reviewers indicate that iFax offers good value for money, with many appreciating the availability of a free version and the option to pay per use, which suits low-frequency users. They find the pricing plans reasonable compared to other fax services and appreciate the ease of use and additional features like tracking. Some users report that the free version's limitations, such as the page limit and watermark, are minor drawbacks. However, some reviewers feel that the pricing plans can be expensive for their needs, especially for higher volume faxing, and suggest that the cost could be more competitive.
, and
To see what individual users think of iFax's cost and value, check out the review excerpts below.
iFax support options
Typical customers
Platforms supported
Support options
Training options
iFax FAQs
iFax has the following pricing plans:
Starting from: $9.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is iFax used for?
iFax is a web-based faxing application to be created, since then it has grown into a complete online faxing solution to enable businesses to utilize fax online and enhance their faxing process. iFax has been serving businesses of all sizes across all industries for well over a decade. It offers an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. iFax also provides various applications to ensure iPhone and android users can send and receive faxes from any device. It connects to any desktop, mobile, tablet, and voice device, which lets users send and receive faxes from anywhere. They can also search for information about their faxes in real-time. Whether using iFax behind their firewall or from outside their network, companies have peace of mind knowing their sensitive data is completely secured with 256-bit SSL encryption. It also helps businesses reduce or eliminate expensive landline phone lines for faxing.
Q. Who are the typical users of iFax?
iFax has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does iFax support?
iFax supports the following languages:
English
Q. Does iFax support mobile devices?
iFax supports the following devices:
Android, iPad, iPhone
Q. Does iFax offer an API?
Yes, iFax has an API available for use.
Q. What other apps does iFax integrate with?
iFax integrates with the following applications:
Zapier
Q. What level of support does iFax offer?
iFax offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat







