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iFax Logo

HIPAA compliant and cloud-based faxing solution

Table of Contents

iFax - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

iFax overview

Based on 363 verified user reviews

What is iFax?

iFax is a fax server tool with key features that include electronic faxing, email to fax functionality, delivery tracking, fax to email conversion, encryption, and more.

Who uses iFax?

Reviews for iFax come from a wide variety of industries, including Education Management (6% of reviewers), Health, Wellness and Fitness (5%), and Accounting (5%). The most frequent use case for iFax cited by reviewers is as a fax server (95% of reviewers).

What do users say about iFax pricing?

Most reviewers indicate that iFax delivers strong value for money, especially for occasional faxing, and they appreciate the accessible free tier and flexible pricing. Some users report frustration with cancellation issues, restrictive free limits, and unclear payment options.

Starting price

9.99per user /
per month

Alternatives

with better value for money


Pros & Cons

Fax Sending

Document Attachment

Secure Document Transmission

Pricing

Document Sending

Page Limit

iFax’s user interface

Ease of use rating:

iFax review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(34)
5(318)

What do users say about iFax?

Users say iFax offers a convenient way to send and receive faxes without needing a physical machine, and it is easy to use with intuitive setup and fast document transmission. They appreciate the ability to send faxes from anywhere, secure document handling, and confirmation notifications for sent and received faxes. Some value the free trial and per-use pricing for occasional needs. They find the features sufficient for basic faxing and enjoy email integration and HIPAA compliance.

They report limitations with the free plan, noting only five pages per month and higher costs for frequent use. Some mention difficulty canceling subscriptions and mixed experiences with customer support, including slow responses and unresolved issues.

Select to learn more


Who uses iFax?

Based on 363 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Retail
Construction
Health, Wellness and Fitness
Others

Use cases

Fax Server
Document Management

iFax's key features

GetApp's analysis of 85 verified user reviews collected between September 2021 and June 2024 identifies iFax's most critical features and summarizes user sentiment about those features.

Electronic faxes

Reviewers appreciate iFax's electronic faxes feature for its ease of use and convenience. They find it particularly valuable for sending important documents without needing a physical fax machine, saving time and money. Users report that it bridges old and new technology, making it easier to communicate with entities that still rely on fax. They highlight the ability to create faxes as PDFs or images and the security of the process, which is important for sensitive information. Of the 48 iFax users who gave detailed accounts of their use of Electronic Faxes, 98% rated this feature as important or highly important.


Email to fax

Users report that iFax's email to fax feature simplifies the faxing process by eliminating extra steps. They find it convenient and easy to use, especially without needing additional machines or landlines. Reviewers indicate that it saves time, paper, and money, and they appreciate the flexibility it offers for different business needs. They say it�s as easy as sending an email, making it a valuable tool for modern communication. Of the 27 iFax users who gave detailed accounts of their use of Email to Fax, 93% rated this feature as important or highly important.


Delivery tracking

Reviewers highlight iFax's delivery tracking feature as essential for ensuring documents are received. They appreciate the ease of monitoring and keeping records of fax transmissions. Users report that email confirmations and delivery notifications provide peace of mind and security, knowing that their faxes have been successfully delivered. They find this aspect particularly helpful for important documents and critical business operations. Of the 24 iFax users who gave detailed accounts of their use of Delivery Tracking, 92% rated this feature as important or highly important.


Fax to email

Users find iFax's fax to email feature convenient for receiving alerts and updates on incoming faxes. They appreciate the flexibility of choosing between fax and email for paperwork, which is useful for businesses with varying communication needs. Reviewers indicate that it is easy to use and reliable, providing a seamless way to manage faxes electronically. They highlight the simplicity and efficiency of this capability, making it a great addition to their workflow. Of the 19 iFax users who gave detailed accounts of their use of Fax to Email, 84% rated this feature as important or highly important.


Encryption

Reviewers emphasize the importance of iFax's encryption feature for securing sensitive information. They find it important for dealing with confidential documents, especially in government and medical fields. Users report that encryption ensures compliance with regulations like HIPAA and provides peace of mind that their data is protected. They appreciate the added security, making iFax a trustworthy option for transmitting private information. Of the 22 iFax users who gave detailed accounts of their use of Encryption, 82% rated this feature as important or highly important.


All iFax features

Features rating:

Access controls/permissions
Active directory integration
Activity tracking
Alerts/Notifications
API
Archiving & retention
Audit trail
Automated routing
Caller id
Collaboration tools
Communication management
Compliance management
Contact database
Contact management
Digital signature
Document storage
Document templates
Electronic signature
Email management
Fax Management
File management
File transfer
FoIP
Full text search
HIPAA compliant
Monitoring
Multiple format support
Multiple user accounts
Reporting & statistics
Role-Based permissions
Secure data storage
Self service portal
SSL security
Status tracking
Text editing
Third-Party integrations
Whitelisting/Blacklisting

iFax alternatives

iFax logo

Starting from

9.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eGoldFax logo
visit website

Starting from

29.99

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Documo logo
visit website

Starting from

75

Per month

Free trial
Free version
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Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

iFax pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

9.99

/user

Per month

Features included:

  • 200 Pages
  • 256-Bit HIPAA Compliant
  • Android
  • Ios
  • Win and Mac Apps

Plus

19.99

/user

Per month

Features included:

  • 200 Pages
  • 256-Bit HIPAA Compliant
  • Android
  • Ios
  • Send and Receive up to 500 Pages
  • Win and Mac Apps

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 200 Pages
  • 24?7 Live Support
  • 256-Bit HIPAA Compliant
  • Android
  • Developer API
  • Email to Fax
  • Fax to Text Conversion
  • Healthtech Interoperability
  • Ios
  • Send and Receive up to 1000+ Pages
  • Team Account and Workflows
  • Unlimited Fax Number
  • Win and Mac Apps
  • Zapier Integration

User opinions about iFax price and value

Value for money rating:

Of 71 reviews that provide robust commentary on iFax's price and value, mention it in a positive light.

Most reviewers indicate that iFax offers strong value for money, especially for low-frequency users and those needing occasional faxing. They appreciate the free tier, which allows sending up to five pages per month without requiring credit card information, and find this particularly useful for personal or infrequent business needs. Users think the free trial is genuinely accessible, enabling them to test the service before committing to a paid plan. Some reviewers feel the pay-per-use option is more cost-effective than traditional subscription models. They say the pricing plans are reasonable and like the flexibility to upgrade only when their usage increases. Reviewers appreciate that the free service is seamless and easy to use, and they value the transparency around charges.

Some users report frustration with cancellation processes, indicating difficulties in stopping subscriptions during the free trial and unexpected charges. They say the free tier’s limitation of five pages per month is restrictive, and some wish for a higher allowance. Some reviewers find the payment options unclear and dislike the requirement to pay for premium features or annual plans upfront. Users think trial periods are too short and feel the upgrade prompts can be aggressive.

, and

iFax integrations (1)

Integrations rated by users

We looked at 363 user reviews to identify which products are mentioned as iFax integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 5.0 (2)

Because we attempting to use Hubspot to manage a Gmail Shared Inbox and it was impossible to do many of the basic email features in Hubspot, such as 'schedule send'

Easy to find what I need since they are same format

MD

Melodie D.

CEO

1/2

Integration rating: 4.0 (1)

Integrazione che funziona bene per poter verificare le email in entrata

RG

Rosela G.

Relazioni con il pubblico

Integration rating: 5.0 (1)

It’s important because it lets me connect my Google Cloud services and manage everything in one place instead of switching between different tools.

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Renz I.

Consultant

iFax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

In Person

iFax FAQs

Q. Who are the typical users of iFax?

iFax has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is iFax used for?

iFax is a web-based faxing application to be created, since then it has grown into a complete online faxing solution to enable businesses to utilize fax online and enhance their faxing process. iFax has been serving businesses of all sizes across all industries for well over a decade. It offers an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. iFax also provides various applications to ensure iPhone and android users can send and receive faxes from any device. It connects to any desktop, mobile, tablet, and voice device, which lets users send and receive faxes from anywhere. They can also search for information about their faxes in real-time. Whether using iFax behind their firewall or from outside their network, companies have peace of mind knowing their sensitive data is completely secured with 256-bit SSL encryption. It also helps businesses reduce or eliminate expensive landline phone lines for faxing.


Q. Does iFax support mobile devices?

iFax supports the following devices:
iPhone, iPad, Android


Q. What level of support does iFax offer?

iFax offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

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