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Klaxon Pricing, Features, Reviews and Alternatives
Klaxon FAQs
Klaxon product overview
What is Klaxon?
Klaxon is an incident and communication management software that helps businesses inform its people about potential disasters, business continuity events, cyber-attacks, or other emergencies via mass notification system (MNS). Recipients can customise their communication preferences including subscribing to the notifications that they are interested in, and when/how they receive the notifications.
Key benefits of using Klaxon
• Provide clear, concise details regarding an incident, including instructions on what to do / not do.
• Enables messages to be sent by a designated group of people using a variety of devices as incidents can happen anywhere and at anytime.
• Enable message receipt by people within your organisation (eg staff, students, staff from another office or site) and those who might just be visiting (contractors, vendors, visitors, audience members etc).
• Provides a reportable audit trail to demonstrate what messages were sent, when and if those messages were received, helping to demonstrate active duty of care.
• Provides multiple channels including Microsoft Teams and a Smartphone/Tablet App for receipt of messages.
• Fulfil your GDPR and Information Security obligations with robust hosting and information security provision.
Typical customers
Platforms supported
Support options
Training options
Not sure about Klaxon? Compare it with a popular alternative
Starting from
0.58
/user
Per month
Starting from
No pricing info
Klaxon pricing information
Value for money
5.0
/5
6
Starting from
0.58
/user
Per month
Pricing options
Value for money contenders
Klaxon features
Functionality
4.7
/5
6
Total features
52
3 categories
Most valued features by users
Functionality contenders
Klaxon users reviews
Overall Rating
4.7
/5
6
Positive reviews
100
%
Overall rating contenders
Akash P.
Translation and Localization, 5,001-10,000 employees
Used daily for less than 6 months
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Klaxon has made communication during any incident type simple, quick and reliable. The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.
The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting. The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. Multiple communication channels with app based messaging, integration with Teams, SMS and email.
Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.
Robin G.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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Klaxon is great! It’s a powerful tool wrapped in sophisticated simplicity. It’s super easy to set up and administer. It changes the relationship between you and your customer. When you begin implementation you see the other possibilities and [SENSITIVE CONTENT HIDDEN] and his team are there to help you make them a reality.
The set up of Klaxon is really simple which means you can enjoy the benefits really quickly. Focus - It's really good at its core focus - increasing awareness for the most important information.
I'm finding it really hard to think of something.
Verified reviewer
Legal Services, 5,001-10,000 employees
Used daily for 2+ years
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Overall experience has been very positive indeed.
Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented. The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin. Klaxon is easy to tailor to your process. We would never consider moving back to the old process. Klaxon is easy to use, for administrators and user's of the system.
There were too many fields at the beginning and we streamlined them, so it was easier to use.
Samuel G.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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Very helpful within the business. The customer service alongside this is wonderful.
Easy way to impact large groups of people.
There were some teething issues around the creation of templates.
Nigel S.
Legal Services, 51-200 employees
Used other for less than 6 months
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Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them. The customisable notification options allow us to send messages only to users affected directly by IT or other service issues in a way that ensure message are taken notice of.
There is some configuration of Azure required upfront but the Klaxon team expertly guided us through this process.
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