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Motadata ServiceOps

IT service management platform to adopt digital changes

Table of Contents

Is this product right for your business?

Find out with a

Motadata ServiceOps - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Motadata ServiceOps overview

What is Motadata ServiceOps?

Motadata ServiceOps is an IT service management (ITSM) solution built on the proprietary DFIT (Deep Learning Framework for IT Operation). It empowers IT teams to rapidly adopt changes across the board.It offers capabilities like intelligent automation, NLP-powered virtual agents, and enterprise service management, among other things.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Ease of Use

Automation

Dashboard

Customer Support

Training and Learning Curve

Motadata ServiceOps’s user interface

Ease of use rating:

4.6

(50)

Motadata ServiceOps pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(19)

5(31)

What do users say about Motadata ServiceOps?

Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface.

Select to learn more

Who uses Motadata ServiceOps?

Based on 50 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Information Technology and Services

Real Estate

Machinery

Industrial Automation

Others

Use cases

IT Asset Management

Incident Management

Help Desk

ITSM

Service Desk

Motadata ServiceOps's key features

Most critical features, based on insights from Motadata ServiceOps users:

Service level agreement (sla) management

4.7

(3)

Activity tracking

5.0

(1)

Knowledge base management

5.0

(2)

Alerts/Notifications

5.0

(7)

Support ticket management

5.0

(12)

Service catalog

4.5

(2)

Alerts/Escalation

5.0

(4)

Contract/License management

4.0

(1)

Configuration management

4.5

(2)

Release management

5.0

(1)

All Motadata ServiceOps features

Features rating:

4.5

(50)

Active directory integration

(0)

Activity dashboard

(0)

Activity tracking

5.0

(1)

Alerts/Escalation

5.0

(4)

Alerts/Notifications

5.0

(7)

Analytics

(0)

API

(0)

Approval process control

(0)

Approval workflow

(0)

Asset assignment

(0)

Asset lifecycle management

5.0

(1)

Asset tracking

4.9

(7)

Audit management

(0)

Audit trail

4.8

(5)

Automated routing

5.0

(1)

Availability management

5.0

(1)

Barcode/Ticket scanning

(0)

Barcoding/RFID

(0)

Catalog management

(0)

Change management

4.5

(2)

Change planning

(0)

Change tracking

(0)

Chat/Messaging

5.0

(1)

Check-in/Check-out

(0)

Client portal

4.0

(1)

Collaboration tools

5.0

(1)

Commenting/Notes

(0)

Compliance management

4.0

(1)

Compliance tracking

(0)

Configurable workflow

5.0

(1)

Configuration management

4.5

(2)

Content library

(0)

Content management

(0)

Contract/License management

4.0

(1)

Cost tracking

(0)

Customizable branding

4.8

(4)

Customizable fields

4.8

(5)

Customizable forms

(0)

Customizable reports

5.0

(3)

Customizable templates

5.0

(7)

Dashboard

(0)

Dashboard creation

(0)

Data import/export

(0)

Data visualization

5.0

(3)

Depreciation management

(0)

Disposal management

(0)

Document management

(0)

Document storage

5.0

(1)

Drag & drop

(0)

Email templates

(0)

Event logs

(0)

Fixed asset management

(0)

Forms management

(0)

Full text search

(0)

Help desk management

4.0

(1)

Historical reporting

(0)

Incident management

4.9

(13)

Incident reporting

5.0

(5)

Inventory management

5.0

(2)

Issue management

(0)

IT asset management

5.0

(1)

IT asset tracking

(0)

IT incident management

(0)

Knowledge base management

5.0

(2)

License management

(0)

Live chat

(0)

Location tracking

(0)

Maintenance scheduling

(0)

Mobile access

(0)

Mobile app

(0)

Multi-Channel communication

4.0

(1)

Multi-Language

5.0

(1)

Multi-Location

(0)

Prioritization

5.0

(2)

Problem management

4.8

(4)

Project management

(0)

Purchase order management

(0)

QR codes

(0)

Real-Time chat

(0)

Real-Time notifications

5.0

(10)

Relationship mapping

(0)

Release management

5.0

(1)

Reminders

(0)

Reporting/Analytics

(0)

Reporting & statistics

4.8

(6)

Search/Filter

(0)

Self service portal

5.0

(2)

Service catalog

4.5

(2)

Service level agreement (sla) management

4.7

(3)

Software License Management

(0)

Status tracking

5.0

(1)

Support ticket management

5.0

(12)

Support ticket tracking

5.0

(1)

Surveys & feedback

(0)

Tagging

(0)

Task management

5.0

(3)

Third-Party integrations

4.0

(1)

Ticket management

5.0

(8)

User management

5.0

(1)

Workflow management

4.5

(2)

Motadata ServiceOps alternatives

Motadata ServiceOps

4.6

(50)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

ACMP Suite

4.5

(173)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.5

Value for Money

4.2

Customer Support

4.8

Wasp Asset

4.5

(376)

visit website

Starting from

108

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.4

Customer Support

4.5

Freshservice

4.5

(689)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.4

Customer Support

4.6

Motadata ServiceOps pricing

Value for money rating:

4.5

(50)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Motadata ServiceOps price and value

Value for money rating:

4.5

(50)

To see what individual users think of Motadata ServiceOps's price and value, check out the review snippets below.

“Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention.”

Pratik J.

Network Engineer

“Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface.”

Pratik J.

Network Engineer