Initially my domain was rejected and it wasn't easy at all to get someone to review their decision. Once they HAD reviewed it and authorised my domain their customer serve was superb in getting my settings correct to ensure all emails are delivered. Also their customer service was very fast.
It gives me a lot of information about the results of my emails. I can see details of individual email addresses so I can sort any problems.
I haven't found anything i don't like yet.
Likelihood to recommend: 10/10
the integration and their add domain proccess is not easy but the others is very good.
i am early adopters when pepipost serve global customer, pricing is very unique, we only pay the unopened email. open email is free. its very interesting pricing.
nowadays, adding domain name in theirs system become more difficult, maybe i still in free tier, but they have very stricht and maybe high standard about domain name. and every domain is manually checked by their support. it takes time
Hello Ari Eko,
We are happy to know that you liked our pricing structure and hope that you like and use other features too. May i suggest reaching out to our support team for any issues or difficulties you may face while using Pepipost. Happy Emailing!! Love, Pepipost
Likelihood to recommend: 7/10
The prices seemed really good! Was excited to try them out and compare them to some of the bigger providers
You cannot try them out until you do a verification of your domain, this includes SPF and DKIM, you must also have a live website and not use the service for unsubscribed emails (makes sense). However verification takes 24 hours on average, to top it off you wont get clear answers on why you are denied and basically go back and forth between their verification team who replies every 24 hours. In the end I was rejected due to my business type (a software company with a multi-tenant environment). I'm not sure on all the details on why this is a problem because I only got a 2 sentence reply with no further explanation. Overall I invested probably a solid 6-8 hours into this, and delayed my development team from looking at other integrations. Not sure how much time value was wasted here but enough to leave a sour taste in my mouth. Basically if you signup, just know you might get rejected and waste a good amount of your time. At the end of the day we'll be going with a larger provider, they may cost more but honestly its worth it to avoid the stress. Advice to management- there has got to be a better way to do things. Learn from the big guys, change your processes. You'll have happier clients and more free time for your support team.
Likelihood to recommend: 0/10
Great Pricing much better than competition Even Great Support. Support is always prompt. Very easy to integrate.
You could have multiple passwords to used in different places but thats ok. Require some readymade plugins
Thanks for sharing the feedback Rahul. Much appreciated.
At Pepipost data security and it;s privacy is our utmost priority and hence we are continuously building on the same. And your feedback is of immense help.
Yes, having multiple passwords is a good feature to have and we have it listed in our roadmap. We'll be launching multiple API keys first and then gradually release multiple SMTP password options as well.
Regarding the readymade plugins: We do have few plugins in Wordpress and working on more like integration with Magento, Drupal, Heroku and so on. In case you are looking for readymade SDKs, then you can refer: https://pepipost.com/documentation/api-integration/easy-integrate-sdks-different-programming-languages/
Likelihood to recommend: 10/10
What do you like best? High Deliverability Inbox Placement Great Support Great Pricing Plan What do you dislike? Nothing Specially. I think this service is currently in a high level. What business problems are you solving? What benefits have you realized? Increase in Sales and user engagement. For which purposes do you use Pepipost? Transactional Email
High Deliverability Inbox Placement Great Support Great Pricing Plan
Nothing Specially. I think this service is currently in a high level.
Dear Iman, Thank you for your generous rating and review. We take great pride in building the best email service for all our clients. Your words are motivating and we hope to add more value to your emails now and in future.
Likelihood to recommend: 8/10
Forever Free plan: 30,000 free emails per month; daily limit 5000 emails.
Pro plan: Plans start at $15; additional features: subuser management, no daily email limit.
Whatever plan you choose, all emails opened are free. They will be credited back to your account.