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Ringotel

Ringotel: Connect. Collaborate. Communicate.

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Ringotel - 2026 Pricing, Features, Reviews & Alternatives

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Ringotel overview

What is Ringotel?

Ringotel is a softphone and unified communications (UC) integration solution designed to help users enhance the functionality of existing office phone systems. It offers a customizable softphone experience that integrates with cloud or premise-based VoIP systems, catering to the needs of VoIP service providers, IT professionals, telecom companies, and CRM-integrated businesses.

Ringotel's centralized provisioning capabilities allow for management and deployment of softphones across multi-tenant systems. The solution's automated user onboarding process, which includes welcome emails with QR codes, ensures a streamlined setup experience for end-users. Ringotel's customizable design and user interface allow for branding integration, ensuring a cohesive experience that aligns with the organization's visual identity.

It features include blind and attended call transfers, conferencing, Busy Lamp Field (BLF) presence, cloud-based call recording, visual voicemail, video calls with screen sharing, and business messaging with media and file sharing. The solution's SMS and MMS integration, complete with group chat capabilities, further help enhance communication and collaboration within organizations. Ringotel's CRM integrations enable caller identification, call history synchronization, and access to customer profiles, streamlining business workflows.

Ringotel's secure communication architecture, which utilizes TLS and SRTP encryption, ensures the protection of the VoIP infrastructure. The solution's support for the standard SIP protocol allows for integration with a wide range of VoIP systems, including FreePBX, FusionPBX, FreeSwitch, VitalPBX, Askozia, Vodia, PortaOne, Twilio, 3cx, mPBX, 2600Hz, and KAZOO, among others. Ringotel's on-premise deployment option also help enhance security and compliance for organizations with specific requirements.

Key benefits of using Ringotel

Integration with Existing Infrastructure: Ringotel is engineered to work with the current IP PBX system, whether it's cloud-based or on-premise. This eliminates the need for costly hardware upgrades or disruptive system overhauls, allowing businesses to leverage existing investments while adding advanced functionality.

Multi-Device Connectivity and Synchronization: Ringotel provides a consistent communication experience across various devices, including desktop computers, laptops, smartphones, and tablets. User data, including contacts and call history, is synchronized in real-time, ensuring that users can seamlessly switch between devices without missing a beat. This "follow-me" functionality enhancesroductivity, enabling employees to stay connected wherever they are.

Streamlined Communication and Collaboration: Ringotel goes beyond basic calling features by offering a suite of collaboration tools, like conferencing, instant messaging with files sharing, SMS/MMS messaging with group chat and collaboration functionality, and more.

Enhanced Mobility: Ringotel extends the reach of the traditional desk phone, enabling users to make and receive calls using business numbers from any location with an internet connection. This is crucial for remote work, mobile workforces, and businesses with multiple offices. Ringotel ensures that employees are always accessible, improving responsiveness and customer service.

AI-Powered Features: Ringotel leverages AI to automatically summarise and synchronise conversations with the connected CRM system.

Centralized Provisioning and Management: Ringotel simplifies the deployment and management of softphones with a centralized administration portal and API. This allows IT administrators and VoIP service providers to provision softphones for large numbers of users, configure settings, and manage updates remotely. This significantly reduces IT overhead and support costs.

Security: Ringotel prioritizes the security of communications with built-in encryption for calls, messages, and data. This ensures that sensitive information remains protected, providing businesses with peace of mind.

CRM Integrations: Ringotel integrates with CRM systems, enabling features like click-to-call, automatic call logging, and screen pops. This integration streamlines workflows for sales and support teams, improving customer relationship management.

Performance and Call Quality: Ringotel is engineered to deliver high-quality voice and video calls, even in challenging network conditions. Features like optimised OPUS codecs network switching ensure a reliable communication experience.

SIP endpoint connectivity: Connect any SIP endpoints, like IP Phones or third-party Softphones through Ringotel to maximise value for the users. With IP Phones connected, users can switch active calls between desk phones and softphone apps, to continue conversation on the go, sync call activity with the connected CRM system, or the desktop app in a companion mode.

Starting price

2.49per user /
per month

Alternatives

with better value for money

Ringotel’s user interface

Ease of use rating:

5.0

(14)

Ringotel reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.86/10

Rating distribution

Pros

“The linked account offering multiple outgoing CLI options is a particularly nice feature. CRM integration is great and the remote hosted contacts list is very useful.”

Daniel B.

IT Manager

“Then we stumbled upon Ringotel, and we are so glad that we partnered with them. Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach.”

Tyler R.

President and CEO

“The Admin consol and call quality is the best available to resellers.”

John P.

CEO

Cons

“Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation.”

Tyler R.

President and CEO

“No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore.”

Tyler R.

President and CEO

“Everything we found was buggy, profoundly expensive, or too difficult to use or manage.”

Tyler R.

President and CEO

Who uses Ringotel?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Telecommunications

Information Technology and Services

Business Supplies and Equipment

Computer Software

Use cases

Softphone

Unified Communications

Ringotel's key features

Most critical features, based on insights from Ringotel users:

Call recording

4.8

(10)

Caller id

4.9

(10)

VoIP connection

5.0

(7)

Call logging

5.0

(10)

Caller profiles

5.0

(8)

Reporting & statistics

4.8

(4)

All Ringotel features

Features rating:

4.9

(14)

Third-Party integrations

5.0

(2)

Call monitoring

5.0

(2)

Call transfer

5.0

(3)

Communication management

5.0

(1)

Mobile access

5.0

(3)

Multi-User collaboration

5.0

(2)

Two-Way audio & video

5.0

(3)

Contact management

4.3

(4)

File sharing

4.7

(3)

Voice mail

(0)

SSL security

(0)

SMS messaging

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

On-Demand recording

(0)

CRM

(0)

Conferencing

(0)

Computer telephony integration

(0)

Chat/Messaging

(0)

Call reporting

(0)

API

(0)

Alerts/Notifications

(0)

Activity dashboard

(0)

Ringotel alternatives

Ringotel

5.0

(14)

Starting from

2.49

/user

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.9

Value for Money

5.0

Customer Support

4.9

LiveAgent

4.7

(1.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

Bitrix24

4.2

(979)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

Slack

4.7

(23.9K)

visit website

Starting from

8.75

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

Ringotel pricing

Value for money rating:

5.0

(14)

Starting from

2.49

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Ringotel price and value

Value for money rating:

5.0

(14)

To see what individual users think of Ringotel's price and value, check out the review snippets below.

“The linked account offering multiple outgoing CLI options is a particularly nice feature. CRM integration is great and the remote hosted contacts list is very useful.”

Daniel B.

IT Manager

“Then we stumbled upon Ringotel, and we are so glad that we partnered with them. Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach.”

Tyler R.

President and CEO

Ringotel integrations (5)

Integrations rated by users

We looked at 14 user reviews to identify which products are mentioned as Ringotel integrations and how users feel about them.

Zoho CRM

Integration rating: 5.0 (1)

Other top integrations

Ringotel support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

24/7 (Live rep)

Training options

Live Online

Webinars

Documentation

Videos

Ringotel FAQs

Q. What type of pricing plans does Ringotel offer?

Ringotel has the following pricing plans:
Starting from: $2.49/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Ringotel?

Ringotel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Ringotel support?

Ringotel supports the following languages:
English, German, Portuguese, Russian, Spanish, Ukrainian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Romanian, Serbian (Latin), Slovak, Slovenian, Swedish, Turkish

Q. Does Ringotel support mobile devices?

Ringotel supports the following devices:
Android, iPad, iPhone

Q. Does Ringotel offer an API?

Yes, Ringotel has an API available for use.

Q. What other apps does Ringotel integrate with?

Ringotel integrates with the following applications:
Zoho CRM, Dynamics 365, Bitrix24, HubSpot CRM, Zendesk Suite

Q. What level of support does Ringotel offer?

Ringotel offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

Related categories

Unified Communications

Softphone