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ScreenSteps Logo

Improve your knowledge base

Table of Contents

ScreenSteps - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

ScreenSteps overview

What is ScreenSteps?

ScreenSteps is designed for creating internal procedure documentation and operations-based training courses.

Ideal for employees who need quick answers, such as call center agents, inside-sales reps, and customer support teams. Perfect for employers who deal with regular turnover on their teams.

ScreenSteps has all the tools you need to build out an internal knowledge base in a fraction of the time it normally takes. It also includes features for pushing your content to your employees where they need it - in the web applications they use every day to do their job.

Starting price

239flat rate /
per month

Alternatives

with better value for money

ScreenSteps’s user interface

Ease of use rating:

ScreenSteps reviews

Overall rating

4.8

/5

16

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.87/10
Rating distribution

5

4

3

2

1

13

3

0

0

0

Who uses ScreenSteps?

Based on 16 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Events Services

Use cases

Knowledge Management

ScreenSteps's key features

Most critical features, based on insights from ScreenSteps users:

Catalog management
Collaboration tools
Self service portal
Content management

All ScreenSteps features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Catalog management
Collaboration tools
Content library
Content management
Document management
Full text search
Knowledge base management
Reporting & statistics
Self service portal
Third-Party integrations

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ScreenSteps pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

239

Per month

Features included:

  • API
  • Article Bookmarking
  • Authoring Features
  • Automatic Table of Contents Generation
  • Customizable Domain Name
  • Customizable Site Design
  • Export PDF Files Using Custom PDF Templates
  • Publish to the Screensteps Knowledge Base
  • Report and Analytics
  • Searchable Knowledge Base
  • User Management and Authentication

Advanced

479

Per month

Features included:

  • API
  • Article Bookmarking
  • Authoring Features
  • Automatic Table of Contents Generation
  • Customizable Domain Name
  • Customizable Site Design
  • Export PDF Files Using Custom PDF Templates
  • Publish to the Screensteps Knowledge Base
  • Report and Analytics
  • Searchable Knowledge Base
  • User Management and Authentication

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Additional Features Are Included.
  • API
  • Article Bookmarking
  • Authoring Features
  • Automatic Table of Contents Generation
  • Customizable Domain Name
  • Customizable Site Design
  • Export PDF Files Using Custom PDF Templates
  • Notifications
  • Publish to the Screensteps Knowledge Base
  • Report and Analytics
  • Searchable Knowledge Base
  • User Management and Authentication

User opinions about ScreenSteps price and value

Value for money rating:

ScreenSteps integrations (1)

Top integrations

ScreenSteps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

ScreenSteps FAQs

Q. Who are the typical users of ScreenSteps?

ScreenSteps has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does ScreenSteps offer?

ScreenSteps offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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