App comparison
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ScreenSteps
5
13
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Last updated: September 2026
ScreenSteps Alternatives & Competitors (2026)
Top 7 free alternatives
livepro
Knowledge management system
0.1
Value for money
No pricing info
Starting price
Functionality
API
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Agiloft
Cloud-based tool for contract lifecycle management.
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Approval Process Control
4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
SysAid
Cloud-based AI ITSM & ESM platform for all sizes
0.2
Value for money
Starting price
0.1
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Document360
AI-powered knowledge base platform for all teams
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Tracking
5/5
Catalog Management
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.3
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.5
Value for money
Starting price
0.5
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.5
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Salesforce Service Cloud
AI powered customer service management platform
0.5
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
0.2
Functionality
Accounting Integration
5/5
Activity Tracking
5/5
Access Controls/Permissions
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.1
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
Functionality
Alerts/Notifications
4.5/5
Access Controls/Permissions
4/5
Alerts/Escalation
3.7/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Asset Tracking
5/5
Asset Lifecycle Management
N/A
Asset Tracking
N/A
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Value for money
Starting price
0.2
Functionality
Catalog Management
4.5/5
Access Expiration Management
N/A
Advanced Search
N/A
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
4.7
Value for money
Starting price
4.6
Functionality
Alerts/Escalation
N/A
Approval Process Control
N/A
Approval Workflow
N/A
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5