App comparison
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ScreenSteps
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13
4
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Last updated: August 2026
ScreenSteps Alternatives & Competitors (2026)
Top 9 free alternatives
livepro
Knowledge management system
0.1
Value for money
No pricing info
Starting price
Functionality
API
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
BOSSDesk
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Helpjuice
Cloud-based knowledge management platform
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.8/5
Catalog Management
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Slack
A single place for team communication and workflows
0.1
Value for money
Starting price
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Connecteam
Enhance employee management with the only all-in-one app
0.2
Value for money
Starting price
0.1
Functionality
Accounting Integration
5/5
Activity/News Feed
4.6/5
Activity Tracking
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Document360
AI-powered knowledge base and documentation software
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Tracking
5/5
Catalog Management
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Zoho Desk
Customer service software for businesses of all sizes
0.2
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.3
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
4.4/5
Alerts/Notifications
4.4/5
API
4.3/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Freshdesk
Online helpdesk system and customer service software
0.3
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.5
Value for money
Starting price
0.3
Functionality
Approval Process Control
4.5/5
Activity Tracking
4.5/5
Authentication
4.4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.4/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.1
Value for money
Starting price
Functionality
Annotations
4.8/5
Brainstorming
4.6/5
Activity Dashboard
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.4
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Activity/News Feed
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.1
Value for money
Starting price
0.1
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
Value for money
Starting price
0.1
Functionality
Content Library
5/5
Knowledge Base Management
5/5
Content Management
4.6/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5
0.1
Value for money
Starting price
0.2
Functionality
API
5/5
Content Management
4.7/5
Catalog Management
4.7/5
Top Features
Content Management
4.5/5
Catalog Management
4/5
Collaboration Tools
4/5