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HubSpot Sales Hub Logo
HubSpot Sales Hub
4.5
(373)

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Freemium email productivity & tracking for sales teams

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(27)

HubSpot Sales Hub Pricing, Features, Reviews and Alternatives

HubSpot Sales Hub product overview

Price starts from

50

Per month

Flat Rate

What is HubSpot Sales Hub?

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

Key benefits of using HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    HubSpot Sales Hub pricing information

    Value for money

    4.2

    /5

    373

    Starting from

    50

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    HubSpot Sales Hub features

    Functionality

    4.4

    /5

    373

    Total features

    65

    5 categories

    Most valued features by users

    Third Party Integrations
    Reporting/Analytics
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management

    Functionality contenders

    HubSpot Sales Hub users reviews

    Overall Rating

    4.5

    /5

    373

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.73/10
    Rating distribution

    5

    4

    3

    2

    1

    247

    100

    24

    1

    1

    Pros
    It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like.
    Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.
    It helps me with my inbound marketing, SEO, CRM and many other needs. The vendor is great and customer service is incredibly responsive and helpful.
    Cons
    There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not.
    The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.
    And its sometimes hard to know which "hub" you are in and whether that communicates with other places.

    Overall rating contenders

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    Brooke W.

    Head of Marketing

    E-Learning, 1-10 employees

    Review source

    Overall Rating

    Better than you even realize

    Reviewed 2 years ago

    Transcript

    Brooke W: Hi, my name is Brooke. I'm the director of customer success. I would give HubSpot Sales a five...

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    Courtney K.

    President

    Marketing and Advertising, 11-50 employees

    Review source

    Overall Rating

    Great Product, Ease of Use and Control

    Reviewed 2 years ago

    Transcript

    Courtney K.: Hi, I'm Courtney. I'm a founder and I give HubSpot Sales Hub a five out of five. For more...

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    Meredith B.

    Mechanical or Industrial Engineering, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Quickly Scale Up Your Sales Team

    Reviewed a year ago

    We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand We are able to track goals, hit rate, forecast, and more

    Pros

    HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

    Cons

    It does require a dedicated person to implement but their support team is incredible

    MH
    AvatarImg

    Matthew H.

    Information Technology and Services, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    HubSpot

    Reviewed 8 months ago

    I use this daily with two of my clients for Account-Based Marketing Campaigns. Great for Lead-to-Account tracking as well as ongoing account management. Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle. Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

    Pros

    HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes. One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

    Cons

    I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

    HK
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    Hari Krishna goud H.

    Construction, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best software to use for lead generations and management.

    Reviewed a month ago

    Best software

    Pros

    Search engine where we get accurate information

    Cons

    Import and export features are little low.

    BL
    AvatarImg

    Brenan L.

    Computer Software, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Sales Hub makes basic CRM functionality accessible to SMBs

    Reviewed 3 years ago
    Pros

    Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

    Cons

    The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

    LM
    AvatarImg

    Laura M.

    Telecommunications, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    HubSpot Sales Hub

    Reviewed 3 months ago

    The overall experience has been great. We can manage calendar booking and the sales, all in one place. It is very easy for us to provide training to our new hires because of its user-friendly UI. You don't necessarily need to get the whole package, and still be able to work with HubSpot Sales Hub.

    Pros

    If you need all of its options and features, it has a great price. It is also very user-friendly and it helps me and our team to keep track of everything we do. Its also very effective when it comes to managing our contacts and it works as a great replacement for other marketing tools we've used in the past.

    Cons

    In all the time I have using the software we have encounter different errors e.g. spammed numbers blocked due to spam. When we got the whole package, we realized that could've used different software and the total would be the same or cheaper.

    HubSpot Sales Hub FAQs

    Q. What type of pricing plans does HubSpot Sales Hub offer?

    HubSpot Sales Hub has the following pricing plans:
    Starting from: $50.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of HubSpot Sales Hub?

    HubSpot Sales Hub has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    See alternatives

    Q. What languages does HubSpot Sales Hub support?

    HubSpot Sales Hub supports the following languages:
    Japanese, German, Portuguese, French, English, Spanish

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    Q. Does HubSpot Sales Hub support mobile devices?

    HubSpot Sales Hub supports the following devices:
    Android, iPad, iPhone

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    Q. Does HubSpot Sales Hub offer an API?

    No, HubSpot Sales Hub does not have an API available.

    See alternatives

    Q. What other apps does HubSpot Sales Hub integrate with?

    HubSpot Sales Hub integrates with the following applications:
    HubSpot Marketing Hub, Microsoft Outlook, Gmail, Google Workspace, Microsoft 365, HubSpot CRM

    See alternatives

    Q. What level of support does HubSpot Sales Hub offer?

    HubSpot Sales Hub offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)

    See alternatives

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