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HubSpot Sales Hub Pricing, Features, Reviews and Alternatives

HubSpot Sales Hub product overview

Price starts from

$

50

/momonth
Per User

What is HubSpot Sales Hub?

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

Key benefits of using HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    HubSpot Sales Hub pricing information

    Value for money

    4.2

    /5

    307

    Price starts from

    $

    50

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    HubSpot Sales Hub features

    Functionality

    4.4

    /5

    307
    Total Features46 5 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Alerts/Notifications
    Reporting & Statistics
    Contact Management
    Chat/Messaging
    Activity Dashboard
    Live Chat

    Functionality contenders

    HubSpot Sales Hub users reviews

    Overall rating

    4.5

    /5

    307

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.76/10
    Rating distribution

    5

    4

    3

    2

    1

    201

    81

    23

    1

    1

    Pros
    Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.

    MP

    Mal P.

    It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like.

    AR

    Anonymous Reviewer

    It helps me with my inbound marketing, SEO, CRM and many other needs. The vendor is great and customer service is incredibly responsive and helpful.

    BF

    Brad F.

    Cons
    There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not.

    AR

    Anonymous Reviewer

    The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.

    JL

    Joni L.

    And its sometimes hard to know which "hub" you are in and whether that communicates with other places.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating

    Better than you even realize

    Reviewed 7 months ago

    Transcript

    Brooke W: Hi, my name is Brooke. I'm the director of customer success. I would give HubSpot Sales a five...

    Courtney K.

    President & Founder

    Marketing and Advertising, 11-50 employees

    Review source

    Overall Rating

    Great Product, Ease of Use and Control

    Reviewed 7 months ago

    Transcript

    Courtney K.: Hi, I'm Courtney. I'm a founder and I give HubSpot Sales Hub a five out of five. For more...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Wish we had started using Hubspot earlier

    Reviewed a year ago

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

    Pros

    1) Grows with you Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases. 2) Easy sequences & follow-up The sequences in Hubspot just work. Once set up - which is easy - I can add users one by...

    Cons

    1) Only community Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product. 2) Constant changes in pricing & feature lists I have recommended others to use Hubspot for their...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The go-to-CRM for startups growing from small to medium fast

    Reviewed 3 months ago

    Hubspot is a robust CRM that can take SMB sales operations a long way. Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

    Pros

    Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly. It integrates smoothly with Gmail suite products, and mainstream business tools.

    Cons

    It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Quickly Scale Up Your Sales Team

    Reviewed a month ago

    We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand We are able to track goals, hit rate, forecast, and more

    Pros

    HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

    Cons

    It does require a dedicated person to implement but their support team is incredible

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Awesome product, absolutely terrible onboarding experience

    Reviewed 9 months ago

    HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

    Pros

    Ease of use and automation capabilities.

    Cons

    The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great For Certain People

    Reviewed 3 months ago

    Their customer service is no good to put it simply. Because of that and the high cost of their services when I need to grow and have more capability I will be looking elsewhere.

    Pros

    The features of HubSpot are nearly unmatched. You can do just about anything on their platform - for a price. But I'll get to that later. I use HubSpot for the CRM and emailing leads etc. and for that it is all free which is amazing. I couldn't be happier with the fact that I get this much capability for free. The fact that I can not only track if they opened the email but get a notification exactly...

    Cons

    For me the customer service and big cost for paid options is a HUGE drawback. I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot. I tried Mac mail, saleshandy, SalesBlink, FindThatLead etc. and it all worked just fine but when I sent from Hubspot - straight to spam. So I contacted them about it but kept getting sent to their sales team and all the...

    HubSpot Sales Hub FAQs and common questions

    HubSpot Sales Hub has the following pricing plans:
    Starting from: $50.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    HubSpot Sales Hub has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    HubSpot Sales Hub supports the following languages:
    Japanese, German, Portuguese, French, English, Spanish


    HubSpot Sales Hub supports the following devices:
    Android, iPhone, iPad


    No, HubSpot Sales Hub does not have an API available.


    HubSpot Sales Hub integrates with the following applications:
    HubSpot Marketing Hub, Microsoft Outlook, Gmail, Google Workspace, Microsoft 365, HubSpot CRM


    HubSpot Sales Hub offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

    Most popular HubSpot Sales Hub comparisons

    HubSpot Sales HubvsYesware
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