HubSpot Sales Hub Pricing, Features, Reviews & Comparison of Alternatives

HubSpot Sales Hub

Freemium email productivity & tracking for sales teams

4.48/5 (266 reviews)

HubSpot Sales Hub overview

What is HubSpot Sales Hub?

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.
www.hubspot.com

Pricing

Starting from
$50/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Japan and 3 other markets, Germany, Brazil, Mexico

Supported languages

English, French, German, Japanese, Portuguese, Spanish
HubSpot Sales Hub screenshot: Manage your deal pipeline in HubSpot SalesHubSpot Sales | Talk Like a Human.  Sell Like a Human.HubSpot Sales Hub screenshot: Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequenceHubSpot Sales Hub screenshot: Automate follow-ups and send a series of timed, tailored emails to prospectsHubSpot Sales Hub screenshot: Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiencyHubSpot Sales Hub screenshot: View prospect contact information, social media profiles, company information and more, right alongside emailsHubSpot Sales Hub screenshot: View prospects' recent interactions with your emailsHubSpot Sales Hub screenshot: Access contact and company records in HubSpot CRM or Salesforce right from inbox profilesHubSpot Sales Hub screenshot:  Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendarsHubSpot Sales Hub screenshot: Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and moreHubSpot Sales Hub screenshot: Schedule automated, tailored follow-up emailsHubSpot Sales Hub screenshot: Get a real-time view of which companies are visiting your siteHubSpot Sales Hub screenshot: Sort prospects using filtering criteria such as geography, company size, and moreHubSpot Sales Hub screenshot: Set up daily email digests and notifications for the teamHubSpot Sales Hub screenshot: Prioritise sales calls with data from CRM systemsHubSpot Sales Hub screenshot: Place and record calls from within the browser windowHubSpot Sales Hub screenshot: Automatically log calls in CRM systemsHubSpot Sales |  Sell More. Work Less.

HubSpot Sales Hub user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.3
  4.4
Bart Muskala

Wish we had started using Hubspot earlier

Used weekly for 6-12 months
Reviewed 2020-09-25
Review Source: Capterra

I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

Pros
1) Grows with you Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases. 2) Easy sequences & follow-up The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me. 3) All-in-one The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus. 4) Community The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

Cons
1) Only community Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product. 2) Constant changes in pricing & feature lists I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing. 3) The neverending upsell It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Danny Upchurch

33 CBD Supply Hubspot Review

Used daily for 6-12 months
Reviewed 2020-08-27
Review Source: Capterra

Pros
Overall functionality and product options as well as the extensive educational platform

Cons
Different contracts for different modules

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Brenan Lim

Sales Hub makes basic CRM functionality accessible to SMBs

Used daily for 2+ years
Reviewed 2019-11-06
Review Source: Capterra

Pros
Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons
The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Philip Rahner

Happy CRMing

Used daily for free trial
Reviewed 2020-08-19
Review Source: Capterra

For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

Pros
Ease of use and great interface and how it integrates with other software i.e. Freshbooks

Cons
Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Industry Standard, but alternatives might be better for your needs

Used weekly for 6-12 months
Reviewed 2020-10-03
Review Source: Capterra

Pros
-Integrates really well with other tools -- most sales software offer a Hubspot integration which makes really easy to try new 3rd party tools to make your sales stack better

Cons
- Didn't have a great way to communicate in the tool -- other software offer things like emailing within your CRM so you can keep everything in one place

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

HubSpot Sales Hub pricing

Starting from
$50/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

HubSpot Sales Hub features

Activity Dashboard
Automatic Notifications
Call Recording
Chat
Contact Management
Instant Messaging
Reporting & Statistics
Third Party Integration

API (240 other apps)
Call Monitoring (102 other apps)
Call Routing (114 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Collaboration Tools (88 other apps)
Communication Management (115 other apps)
Conferencing (110 other apps)
Customizable Branding (90 other apps)
Real Time Reporting (89 other apps)
Video Conferencing (109 other apps)
Voice Mail (93 other apps)

Videos and tutorials

Additional information for HubSpot Sales Hub

Key features of HubSpot Sales Hub

  • Email sequences
  • Multiple deal pipelines
  • Automatic activity logging
  • Automatic notifications
  • Personalized follow-up emails & reminders
  • Gmail integration
  • Call recording
  • Calling
  • Contact histories
  • CRM integration
  • Customizable reports
  • Customizable templates
  • Prospect filtering
  • Custom email notifications
  • Predictive lead scoring
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Pipeline management
  • Real-time notifications
  • Tracking features
  • Prospect website visit tracking
  • Task automation workflows
  • Dashboards
  • Follow-up prioritizing
  • Document planning & optimization
  • Email sequence performance analysis
  • Live chat
  • Email templates
  • Pipeline tracking
  • Email scheduling
  • Sales automation
  • Custom prospect views
  • In-email profiles
  • Prospecting tools
  • Email open & click tracking
  • Activity streams
  • Document management
  • Task management
  • Contact management
  • Follow-up scheduling
  • Lead nurturing
View All Features

Benefits

Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.