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Uniphore  Logo

So every person, on every call, can finally be heard.

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Uniphore - 2026 Pricing, Features, Reviews & Alternatives

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Uniphore overview

What is Uniphore ?

Automate, personalize and optimize every conversation with Uniphore’s Conversational Service Automation Platform. Deliver frictionless customer experiences. And free-up agents to be more productive. Because now is not the time for under-performing customer service.

Key benefits of using Uniphore

U-Assist & U-Analyze

•Agent Coaching and alerts for improved CX
• Additional value-add using Promises and Trust
• Automatic call summaries before the calls are completed.
• Automatic categorization & disposition – drive ACW down, reduce repeat calls & increase agent efficiency.
•Promise & First Call Resolution Tracking



Starting price


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Uniphore ’s user interface

Ease of use rating:

Uniphore reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Uniphore 's features

Activity dashboard
AI/Machine learning
Audio capture
Call recording
Call scripting
Call tracking
Generative ai
Intent recognition
Multi-Language
Natural language processing
Recording
Reporting/Analytics
Sentiment analysis
Speech recognition
Speech-to-Text analysis

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Uniphore pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Uniphore price and value

Value for money rating:

Uniphore support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Documentation
Webinars
Live Online
In Person
Videos

Uniphore FAQs

Q. What type of pricing plans does Uniphore offer?

Uniphore has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Uniphore ?

Uniphore has the following typical customers:
Large Enterprises


Q. What languages does Uniphore support?

Uniphore supports the following languages:
English, French, Indonesian, Japanese, Spanish, Vietnamese


Q. Does Uniphore offer an API?

No, Uniphore does not have an API available.


Q. What level of support does Uniphore offer?

Uniphore offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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