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Video RTC Logo

Video transactional channels for contact centers

Table of Contents

Video RTC - 2026 Pricing, Features, Reviews & Alternatives

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Video RTC overview

What is Video RTC?

Video RTC is a cloud-based platform that revolutionizes voice and video communication for contact centers. By seamlessly connecting peers or endpoints using WebRTC, RTMP, and SIP technology, Video RTC delivers advanced calling services that are both comprehensive and easy to use. With features such as voice and video calling, live chat, file sharing, dual screen sharing, snapshot, and co-browsing, it eliminates the need for internal or external plugins, providing a highly scalable, secure, and reliable solution that meets the needs of all customers. Whether users want to improve customer engagement, streamline internal communication, or drive new revenue streams, Video RTC is the platform for all their voice and video communication needs.

Key benefits of using Video RTC

  • Transactional Video Calls
  • Voice & Video Convergent (SPLIT)
  • Web Collaboration tools: Live Chat, File Sharing, Screen Sharing, CoBrowsing
  • Voice Call Transfer and Supervision enabled
  • Interoperable with Call Center and Telephony Systems (SIP)
  • RAW, SD, HD Video Quality with auto-adapatative bandwidth
  • Secure Connection with Token / SSL certificates
  • URL Customization / Secure Passtrough parameters
  • Hybrid SIP/WebRTC interoperability
  • Web Buttons / Web Responsive HTML5 / JS Widgets
  • No Download, No Plugins, No Apps required
  • iOS & Android compliant
  • Video Call Recording (REC)
  • Mobile SDK / API Framework VideoRTC.js
  • Starting price

    69per user /
    per month

    Alternatives

    with better value for money

    Video RTC’s user interface

    Ease of use rating:

    Video RTC reviews

    Overall rating

    4.8

    /5

    10

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    2

    0

    0

    0

    Who uses Video RTC?

    Based on 10 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Telecommunications
    Information Technology and Services

    Use cases

    Cloud Communication Platform
    Unified Communications

    Video RTC's key features

    Most critical features, based on insights from Video RTC users:

    Communication management
    Call routing
    API
    Multi-User collaboration
    Chat/Messaging
    Mobile access

    All Video RTC features

    Features rating:

    Access controls/permissions
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    Audio/Video conferencing
    Call center management
    Call monitoring
    Call recording
    Call tracking
    Call transfer
    Caller id
    Computer telephony integration
    Contact management
    Customizable branding
    File sharing
    Interaction tracking
    IVR
    Live chat
    Meeting management
    Multi-Channel communication
    Multi-Language
    Real-Time monitoring
    Real-Time reporting
    Real-Time updates
    Reporting & statistics
    Reporting/Analytics
    Screen sharing
    SSL security
    Third-Party integrations
    Two-Way audio & video
    Unified communications
    Video call recording
    Video conferencing
    Virtual backgrounds
    Virtual voicemail
    Voice mail

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    Per month

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    Video RTC pricing

    Value for money rating:

    Starting from

    69

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Video RTC price and value

    Value for money rating:

    Video RTC integrations (4)

    Video RTC support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Video RTC FAQs

    Q. What type of pricing plans does Video RTC offer?

    Video RTC has the following pricing plans:
    Starting from: $69.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Video RTC?

    Video RTC has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Video RTC support?

    Video RTC supports the following languages:
    English


    Q. Does Video RTC offer an API?

    Yes, Video RTC has an API available for use.


    Q. What other apps does Video RTC integrate with?

    Video RTC integrates with the following applications:
    Avaya UCaaS, Vocalcom Hermes360, XCALLY, Modern Campus Involve


    Q. What level of support does Video RTC offer?

    Video RTC offers the following support options:
    Chat, Email/Help Desk, Phone Support

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