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VoIP.ms vs 8x8 Work Comparison (2026)

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VoIP.ms

8x8 Work

Overview

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

1.1

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

698

571

107

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

4.1

309

131

107

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”

Nicholas D.

President

Pros

“We have multiple offices and stakeholders across the world, and with remote working, this is so much easier than giving people desk phones or mobiles.”

Stephanie R.

HR Manager

“I liked the closed caption for video since I have a hearing impairment and often have a hard time undertsanding others on calls and video meetings.”

Sarah F.

CEO

“At the corporate level (where I am), we have 8x8 on our computers, and we do not need desktop phones (it's all through the computer), which is nice.”

Britta B.

Senior Marketing Coordinator

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”

Caleb B.

Founder

“Some of the calling rates to europe are not great.”

kevin g.

Owner

Cons

“Also the recorded calls don't have call sentiment and analytics to match competitor software.”

Arne G.

Sales

“Support at times doesn't follow instructions such as requesting email response on an issue and they will call multiple times even after business hours. If reselling the product and you contact support for an issue with a user in that company, they will contact whoever entered the ticket and not the person with issue even if indicating to contact that user with the issue.”

Cris L.

Owner

“We have physical phones as well and I find that the techs are not really sure how to solve the issues and we spend alot of time as they research how to correct the issue.”

Jennifer B.

Collections Specialist and IT