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Vonage Business Communications vs CallHippo Comparison (2026)

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Vonage Business Communications

CallHippo

Overview

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

19.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

321

144

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.4

694

449

160

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“Pricing is a little steep and sometimes calls aren’t known about until you have a voicemail email alert.”

Whitney L.

Business Owner

“The user interface is very nice, and the messaging system it has helps a lot with text messages.”

Daniel J.

Sales Development Manager

“Now, as of 4 days ago, outgoing sms is working but incoming isn't which is obviously the vital communication.”

Byron M.

owner

Pros

“I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations.”

Yamini K.

Business Development and GTM

“The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere.”

Sandeep S.

Sr Manager

“It is a helpful tool for managing business calls, tracking conversations, and supporting team communication.”

Yamini K.

Business Development and GTM

Cons

“Incoming calls account for over 95% of our revenue, yet we cannot receive them — all inbound calls automatically go to voicemail and never ring into the office.”

DONALD F.

AGENCY PRODUCER

“Overall it has been shaky, the sms messaging being down is a bad deal, as I use texts as 99% of my communication to my student, so I am forced to use another app for SMS and Vonage for calls.”

Mellissa C.

Instructor II

“The admin interface can feel a bit clunky at times, especially when you’re trying to make more advanced changes to call routing or voicemail settings.”

Isaac D.

Load Management Supervisor

Cons

“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”

Stephen D.

Consultant

“The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours.”