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Webex Suite vs TeamViewer Remote Comparison

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Overview

Category Leaders

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Category Leaders

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

298.80

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

7.2K

5

4

3

2

1

3.9K

2.5K

673

99

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

7.7K

3.1K

418

44

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.

Pros

The VPN feature is amazing i use it with usb redirector and it works great i can control the computer and the usb eith the vpn and usb director yogether i love that feature.
It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.
The easy to use application is so simple to learn and navigate. The ability to tackle projects even when your not physically at the office is fantastic.

Cons

Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.

Cons

Occasionally there are errors, we get bumped from a server, or we have to restart a machine locally to re-connect -- but those issues are few & fear between. This is an issue maybe ~2% of the time.
I tried to cancel last year just be told it was done incorrectly (wasn’t processed by them) not that they admitted this. I was forced to pay a credit agency with the threat of penalties.
Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features181
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Assignment Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • HD Audio/Video
  • Host Controls
  • IVR
  • Interactive Content
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • To-Do List
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management
  • Total features41
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Assignment Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • HD Audio/Video
  • Host Controls
  • IVR
  • Interactive Content
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • To-Do List
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations228
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations52
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

Mc
AvatarImg

Matilde c.

Human Resources, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

One of the best videoconferencing apps

Reviewed a year ago
Pros

very easy to use, perfect for big groups

Cons

lack of more functions during the remote sessions

JR
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Jason R.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Webex Suite logo

Webex Suite

Webex for remote Connectivity to Clients

Reviewed 6 years ago

We use it daily and provides a secure, reliable connection.

Pros

Very good connection speeds. Simple user interface

Cons

Getting the remote client to connect by adding software.

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Gopal C.

Insurance, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Webex Suite logo

Webex Suite

Cisco WebEx Review

Reviewed 5 years ago

Remote meetings

Pros

Ease of use, outlook integration, Ability to announce

Cons

Video integration is kludgy and so is recording

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Verified reviewer

Computer & Network Security, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Best meeting tool

Reviewed 3 years ago

Overall best meeting tool where user can initiate or join a meeting and also with recording option.

Pros

Best part of Webex is the integration with outlook calendar where all organisation can add an addin to create meeting and join meeting.

Cons

Downfall is lack of remote support assistance option. There are tools which has option to enable remote assistance by helpdesk where after joining the meeting they will take complete control.

AvatarImg

Verified reviewer

Education Management, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

Webex A meeting tool

Reviewed 6 years ago

It is a fine meeting tool to synchronize the work among team members.

Pros

Its major feature is that it is easy to install with simple add-ons on laptop and desktop. Other than this, the user can record the meetings.

Cons

In case of remote access to virtual machines it stops working.

ps
AvatarImg

prdeep s.

Telecommunications, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

My view on Cisco Webex Tool

Reviewed 6 years ago

I am using this in my organization to access the network element remotely. this tool is really very helpful in all the troubleshooting aspects remotely .

Pros

-Quite easy to understand the working functions. -Easy to take access of remote entity.

Cons

-Would be great if we can skip the information detail option on the remote machine when getting connected. -Transferring the session to new member or remote member should be more easy.

KS
AvatarImg

KRISSY S.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Great for collaborating with remote teams

Reviewed 6 years ago

Pretty good probably the best tool for remote chat and sharing presentations slides via remote

Pros

Sometimes hard to hear and muting capabilities sometimes people can’t hear my voice can’t tell if it’s on or not and exporting conversations and long install process

Cons

Sometimes hard to hear and muting capabilities sometimes people can’t hear my voice can’t tell if it’s on or not and exporting conversations and long install process

AA
AvatarImg

Amit A.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Remote experts

Reviewed 2 years ago

Excellent

Pros

Easy to use and easy to create any type of audio, video meeting any time with any support and Remote experts for IT engineer

Cons

WebEx support low bandwidth in remote areas to connect meeting and etc

AvatarImg
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Arthur M.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Webex Suite logo

Webex Suite

Great for Smaller remote meetings

Reviewed 6 years ago

Great for the smaller meetings, bigger meetings this may get a little buggy.

Pros

Webex is a product that is great for smaller remote meetings. It is also easy to join, once a WebEx invite is sent. My favorite part is that I can use my iPad to join a meeting, instead of using my laptop.

Cons

If too many remote users join, it starts acting a little buggy.

RW
AvatarImg

Roger W.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Webex is a great collaboration tool

Reviewed 5 years ago

Has worked well and saves on commutes for presentations to customers.

Pros

Easy to install and connect users for meetings and presentations

Cons

Remote users sometimes have difficulty with the install but easily walked through it.

RM
AvatarImg

Raymond M.

Information Technology and Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

WebEx daily/monthly use is a great value for application support

Reviewed 3 years ago

Excellent tool for remote support.

Pros

Being able to share screen locally or remotely is vital and the ability to control workstation remotely is very helpful when working. Recording screen sharing is also very important.

Cons

Limited when window app is in administrator mode

AvatarImg
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Leonardo S.

Information Technology and Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

webex permit to talk and share screen with perfection

Reviewed 4 years ago
Pros

integrate comunnication with remote access

Cons

the user experience is poor by the old layout

AvatarImg
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Alson K.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Webex Suite logo

Webex Suite

One of the more solid but expensive web conferencing tool

Reviewed a year ago

Overall it's very stable and one of the more reliable web conferencing tools out there.

Pros

The remote controls are smooth, audio and video is stable and remote dial-ins are very smooth and non-laggy.

Cons

Only the price is a concern as it's meant for corporate use. Pricing may not be suitable for startups with little users.

MF
AvatarImg

Matthew F.

Primary/Secondary Education, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Webex Suite logo

Webex Suite

Works well but the menus and settings could be a little more simplistic

Reviewed 6 years ago

A feature-rich remote collaboration tool.

Pros

There was a free trial of the software so we could test it before deciding to utilize it. There were plenty of features like screen sharing and remote control options for everyone in the conference. Also file sharing among other things were available.

Cons

It seemed like I had to jump through a few hoops in order to get a simple meeting setup. Occasionally it crashed on a specific user's computer too, but there easily could have been something wrong with that person's computer unrelated to the software so I can't say for sure that it was a problem with the software.

ss
AvatarImg

shwethashri s.

Outsourcing/Offshoring, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Webex Suite logo

Webex Suite

Cisco WebEx meetings

Reviewed 4 years ago

Have been using for more than 5 years. Very effective in remote working and working with clients and great for remote work management

Pros

Useful on a daily basis for meetings with clients - onsite. Helps in Effective remote work management. Meeting recording feature is used on a regular basis.

Cons

Seeing drop in connections on a frequent basis due to comparatively lower bandwidth out of office.

VN
AvatarImg

Valeria N.

Financial Services, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

Cisco Webex Meetings are great for online presentations, but not for remote sessions

Reviewed 5 years ago
Pros

Easy to set up meetings and has been dependable during calls/meetings with clients.

Cons

The remote control is difficult and not easy to maneuver with in a client's environment.

AvatarImg

Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Daily Need

Reviewed 5 years ago

Love the application, daily need, remote meeting :)

Pros

It is a necessity for the work without this application daily task become tough, easy connectivity and we can take meeting remotely.

Cons

If we have onscreen recording it will be grate.

AvatarImg

Verified reviewer

Computer & Network Security, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

using the platform for remote meetings with colleges and friends.

Reviewed 6 years ago

meeting with remote peers, customers and friends.

Pros

ease of use, phone numbers in every country and ability to do a multi user meetings with no trubles.

Cons

the fact the I need to share my entire screen and not only part of it. the limit on the number of concurrent participant on the same meeting

CW
AvatarImg

Chamin W.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Webex: remote collaboration software.

Reviewed 5 years ago

Overall, Webex is wonderful remote collaboration software.

Pros

As a software engineer, I am using this software every day. The best advantage of Webex is that meeting set up is easy. useful add-ons are available.

Cons

There is one small annoyance that I have had with the software. That is the sound quality. It is not the best.

oy
AvatarImg

orhangazi y.

Banking, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex Suite logo

Webex Suite

Fast and Quick for remote support

Reviewed 5 years ago

Especially remote support use frequently this software.

Pros

We use Webex for remote support of IT product. It is very fast and stable. You can share your desktop and audio with no latency.

Cons

In Macbook sometimes it gets unstable for sharing screen.

AvatarImg

Verified reviewer

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Webex Suite logo

Webex Suite

I use Webex Meeting center on regular basis to connect with clinets in remote locations.

Reviewed 6 years ago

collaborating with people located at remote locations.

Pros

1. Easy to connect 2. very simple to schedule a webex meeting 3. we can provide our mobile number to connect the call. So, we can connect to the meeting while driving or shopping

Cons

Price: The webex meeting center cost to more compared to Microsoft Lync communicator and meeting center.

AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Webex Suite logo

Webex Suite

Not best for Remote Support

Reviewed 6 years ago
Pros

Remote support is possible for troubleshooting.

Cons

I've used it a few times and found that there is lag, Difficult with granting control

ej
AvatarImg

eldy j.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Webex Suite logo

Webex Suite

Best choice for companies with good it security

Reviewed 2 years ago

webex provides better security than other softwares in case of remote work

Pros

remote work, screen sharing,lock meetings

Cons

it is very slow sometimes and too expensive

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Verified reviewer

Real Estate, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Webex Suite

Good For Webinars

Reviewed 6 years ago

I use this often, even from my smart phone when I need to participate in a webinar.

Pros

Allows online trainings from remote locations.

Cons

Sometimes "glitchy". You need a very strong internet connection (high speed), or you loose the call.

CS
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Charles S.

Writing and Editing, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webex Suite

High quality remote meetings with transcripts

Reviewed 9 months ago

Great for remote meetings, webinars and trainings.

Pros

Webex provides transcripts of the recorded meetings, which makes it easy to write post-meeting reports.

Cons

Sometimes the software gets frozen and slows down.

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Verified reviewer

Information Technology and Services, 51-200 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TeamViewer Remote

Great support and screen sharing

Reviewed 5 years ago

The free version is nice for non-commercial use, and if you just need remote access it's an easy way to go.

Pros

Being able to have a list of remote controllable computers in one pane of glass

Cons

It's somewhat limited compared to Webex meetings

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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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TeamViewer Remote

Team Viewer a view in your machine

Reviewed 6 years ago

You can use different other applications like WebEx, Skype to access machine, why to require another application and spend money.

Pros

1. A good way a someone can pick into your machine. 2. It's easy to share screen and get control in your machine. 3. We can setup meeting from the same. 4. It's quick to meet on couple of clicks. 5. Fast UI

Cons

1. Very less features 2. Costly, we have to take subscription to use.

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Muhammad Ashhar H.

Computer Software, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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TeamViewer Remote

One of few top softwares for taking remote sessions

Reviewed 3 years ago

Overall, its ease of mind to use it rather than its competitors like zoom and cisco webex. It runs smoother and hassle free.

Pros

Following are the features which I like 1. Ease of using shortcuts, in other remote meeting softwares shortcuts are a problem always. 2. It runs fast without a delay and also light on system resources. 3. You can leave it unattended for longer period of time.

Cons

I don't know its me or it happens with everyone that there no support for audio in it. I mean we can't talk to each other which taking the remote session. For this we have to establish a zoom meeting and do everything through teamviewer. Also they could add a feature like any desk that it remembers the last connections.

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DILIP G.

Insurance, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TeamViewer Remote

TeamViewer

Reviewed 5 years ago
Pros

Unlike webEx, Goto meeting, Zoom with TeamViewer we can experience you are looking your own desk and operating once we get privilege by other user

Cons

Whenever there is a new version we need to upgrade manually, instead they would have provided browser plugin.

SS
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Swetha S.

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TeamViewer Remote

Have used it in the past

Reviewed 6 years ago
Pros

When webex is very expensive and not available this is the next go to software used to remote in or help make presentations for the user

Cons

You have to always register if you don't want the client to have your password set and they can automatically login where you can a request

EY
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Edwin Y.

Information Technology and Services, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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TeamViewer Remote

We used the free trial for it before using Webex

Reviewed 4 years ago

It was a good product, but Webex allows us to gain functionality similar to TeamViewer without having another application to pay for.

Pros

TeamViewer is good for being able to remotely share/gain remote access to a computer that is not on-premise.

Cons

Unfortunately for TeamViewer, it only solves one specific problem and does not have much more functionality besides remote viewing/controlling.

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Verified reviewer

Staffing and Recruiting, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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TeamViewer Remote

Its ok

Reviewed 6 years ago

It was good experience. I don't know the pricing model but if its significantly cheaper than gotomeeting or webex I would use it.

Pros

Its works and its a very stable software so people you're trying to screenshare with don't have much trouble getting it up and running.

Cons

not as many features as other competitors. I wasn't able to brand it with my organization's logo, etc.

NS
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Nenad S.

Information Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TeamViewer Remote

Teamviewer long-time user review

Reviewed 5 years ago

I cannot image daily work without teamviewer , either for some simple troubleshooting, or even on webex-like calls and demos. Incredible piece of software.

Pros

This is incredible software, we've been using it more than 10 years now. In our country, Teamviewer is defacto standard for remote desktop connections. And now Linux client works great!

Cons

New features aren't that usable, clients a bit heavy on RAM size.

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Verified reviewer

Machinery, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TeamViewer Remote

TeamViewer tops web exchange protocols

Reviewed 5 years ago

TeamViewer makes global collaboration much smoother.