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Call Recording
Page 2

Call Recording Software with Feedback Management (2026) - Page 2

Last updated: April 2026

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Features

Call Recording(38)

Mobile Access(22)

Call Routing(24)

Feedback Management

IVR(25)

Integrated with

Microsoft Teams(16)

Slack(15)

Zoho CRM(11)

Salesforce Service Cloud(7)

3CX(4)

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Free(6)

Open Source(0)

Free Trial(23)

One Time License(1)

Subscription(33)

Devices supported

Mac(19)

iPad(19)

Android(20)

Linux(15)

Web-based(40)

iPhone(21)

Windows(24)

Organization types

Small Business(40)

Non Profit(18)

Large Enterprises(38)

Public Administrations(20)

Freelancers(17)

Mid Size Business(40)

User rating

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LeadDesk

4.9

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered

Flyte

4.8

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Accelerate your deal pipeline!

Flyte is a sales acceleration platform that helps sales leaders boost their deal pipeline through competitive insights and deal intelligence

Read more about Flyte

Users also considered

Eloquant

4.3

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered

MeetRox

5.0

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based & AI-enabled software for sales and CS meetings

MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.

Read more about MeetRox

Users also considered

IPscape

4.9

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

Read more about IPscape

Users also considered

inconnect

4.0

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered

Callbox

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

Jiminny

4.2

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based revenue and conversation intelligence platform

Jiminny is a conversation intelligence software that helps the sales team manage revenue through enhanced conversation analysis.

Read more about Jiminny

Users also considered

Spiky.ai

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Empower your revenue team with the Spiky.

Spiky is a cloud-based sales coaching platform that helps optimize online meetings and elevates interactions through artificial intelligence (AI) technology.

Read more about Spiky.ai

Users also considered

CallMiner Eureka

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Global leader in conversation intelligence to improve CX

CallMiner leads in AI-powered conversation intelligence, analyzing omnichannel interactions to deliver insights that improve customer experience, efficiency, and enhance growth by turning data into actionable intelligence at scale across industries.

Read more about CallMiner Eureka

Users also considered

OnviSource OmVista

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

Users also considered

RapportCMS

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complete Call Center Solution

RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

Read more about RapportCMS

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

Fonvirtual Virtual PBX

(0)

Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

Read more about Fonvirtual Virtual PBX

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

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