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Call Tracking
Page 3

Call Tracking Software with Multi-Channel Communication (2026) - Page 3

Last updated: April 2026

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Features

Call Recording(68)

Multi-Channel Communication

Call Routing(64)

Campaign Management(52)

Caller ID(58)

Integrated with

Salesforce Sales Cloud(21)

WordPress(11)

HubSpot CRM(29)

Zoho CRM(23)

Freshdesk(17)

Pricing model

Free(15)

Open Source(1)

Free Trial(48)

One Time License(1)

Subscription(58)

Devices supported

Mac(44)

iPad(35)

Android(43)

Linux(29)

Web-based(69)

iPhone(41)

Windows(48)

Organization types

Small Business(66)

Non Profit(40)

Large Enterprises(66)

Public Administrations(39)

Freelancers(33)

Mid Size Business(67)

User rating

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69 software options

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Callbox

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

CallAI

4.7

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based call analysis platform

With CallAI, businesses understand and optimize voice interactions, Improve customer satisfaction, reduce cost, & improve the product or service. Automatic QA scorecards, customer sentiment, call drivers, alerts, competitor analysis, overtalk and speaking rate analysis help managers achieve goals.

Read more about CallAI

Users also considered

Intalk.io

4.1

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Break All Communication Barriers with intalk.io

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

Read more about Intalk.io

Users also considered

Focus Contact Center

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call & Contact Center Software Focus Contact Center

Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

Read more about Focus Contact Center

Users also considered

Zenith CRM

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CRM, Auto Call, AI Dialer, Call Center Software.

Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

Read more about Zenith CRM

Users also considered

ViaDialog

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered

Voximplant Kit

4.5

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent cloud contact center for your evolving business

Voximplant Kit is an all-in-one omnichannel cloud call center platform that automates inbound and outbound calls. It supports various communication channels including voice, SMS, and messaging channels like WhatsApp, Facebook Messenger, Webchat, and more. Request 14 days of free trial here.

Read more about Voximplant Kit

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Runo Call Management CRM

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Telecalling CRM & Call Center App

SIM-based Call Management CRM that helps sales teams boost call connects, track leads, and double productivity in 2 weeks.

Read more about Runo Call Management CRM

Users also considered

Hosted Contact Center

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligence-Based, Unified Omnichannel Communications

Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

Read more about Hosted Contact Center

Users also considered

BounceHelp

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful Callback Widget for Your Website

Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls.

Read more about BounceHelp

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered

Voice Solution

(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered

Go4Clients

(0)

Platform for automating customer communication

Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered

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