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Zenith CRM Logo

CRM, Auto Call, AI Dialer, Call Center Software.

Last updated: June 2024

Zenith CRM - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Zenith CRM?

Z-CRM revolutionizes customer relations with an AI-driven, cloud CRM and all-in-one call center solution. Elevate efficiency with smart dialers, automate communications across channels, and customize to fit your business. Experience secure, scalable growth with intelligent lead management, analytics, and seamless integration that embodies your brand. Say hello to 24/7 productivity with Z-CRM.

Benefits of using Zenith CRM

- Fully Scalable and Customizable CRM
- AI Automation for Auto Call, Sms, Voicemail, Email etc...
- Complete Cloud Based, Secure and Highly Reliable Call
Center Software
-Smart Call Routing (Eleminating traditional IVR)
- Smart Dialer Algorithm to Increase Sales
- Advanced AI Quick Summary of Each Call and Detailed Analytics
- Lead Management with Intelligent Prioritization
-Automation for Repetitive Work
-ZCRM can be completely customized to represent your company's branding

Starting from

ic-pricetag

No pricing info

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Zenith CRM's key features

Most critical features, based on insights from Zenith CRM users:

Contact Management
Interaction Tracking
Lead Management

Features

5.0

/5

4

Ease of use

5.0

/5

4

All Zenith CRM features

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Assignment Management
Audience Targeting
Audio Capture
Auto-Dialer
Automated Scheduling
Automatic Call Distribution
Automatic Transcription
Billing & Invoicing
Blended Call Center
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scoring
Call Scripting
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Call Whispering
Callback Scheduling
Caller ID
Campaign Analytics
Campaign Management
Categorization/Grouping
Charting
Chat/Messaging
Client Management
Client Portal
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Conversion Tracking
CRM
Customer Database
Customer Experience Management
Customer Journey Mapping
Customer Service Analytics
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Deal Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Alerts
Email Management
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Expense Tracking
File Sharing
Financial Management
For Financial Institutions
For Healthcare
For Insurance Industry
For Real Estate
For Sales Teams/Organizations
Forecasting
Forms Management
Gamification
Goal Setting/Tracking
HIPAA Compliant
Inbound Call Center
Insurance Management
Internal Chat Integration
IVR
Kanban Board
Keyword Tracking
Language Detection
Lead Capture
Lead Distribution
Lead Generation
Lead Nurturing
Lead Qualification
Lead Segmentation
Leaderboards
Live Chat
Manual Dialer
Marketing Automation
Medical History Records
Mobile Access
Mobile App
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location
Natural Language Processing
Omnichannel Communications
Opportunity Management
Outbound Call Center
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Predictive Analytics
Predictive Dialer
Prioritization
Process/Workflow Automation
Product Catalog
Progressive Dialer
Property Database
Prospecting Tools
Quality Assurance
Queue Management
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Records Management
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Assignment
Revenue Management
ROI Tracking
Role-Based Permissions
Sales Activity Management
Sales Forecasting
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Segmentation
Self Service Portal
Self-Service Search
Sentiment Analysis
Single Sign On
Social Media Integration
Softphone
Source Tracking
Speech-to-Text Analysis
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments
Template Management
Territory Management
Third-Party Integrations
Transfers/Routing
Visual Analytics
Voice Mail
Web Forms
Web-based Deployment
Workflow Management

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Zenith CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
In Person
Webinars
Documentation
Videos

Zenith CRM reviews

Overall rating

5.0

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Zenith CRM FAQs

Q. Who are the typical users of Zenith CRM?

Zenith CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Zenith CRM support?

Zenith CRM supports the following languages:
English


Q. Does Zenith CRM offer an API?

Yes, Zenith CRM has an API available for use.


Q. What level of support does Zenith CRM offer?

Zenith CRM offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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