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Top Rated IVR Software with Call routing - Page 7

Last updated: May 2026

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199 software options

Workiz logo

AI-enabled FSM that assists with scheduling and invoicing

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Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

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Yodel logo

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Toky logo

Virtual phone system for business sales and customer support

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Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations.

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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Five9 logo

Cloud contact and call center software

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Five9 IVR helps your customers solve problems faster, allowing your teams to focus on higher-value interactions, and boosting your customer satisfaction scores.

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NiCE CXone logo

Cloud-based contact center software

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For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

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MyOperator logo

Business AI Operator - WhatsApp API and IVR automation

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MyOperator, a Business AI Operator, is India’s leading Call + WhatsApp communication platform, trusted by over 10,000 businesses, including Amazon, Lenskart, NCERT, Apollo, and Myntra.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

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Aircall logo

AI powered customer communications platform

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Stop wasting your team's precious call time doing something an IVR menu can handle better.

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

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An intuitive IVR for you and your Customers. With GoContact you will have a visual IVR builder that allows your team, even the ones without technical knowledge, to create, configure and activate an IVR that enables customer service and improves call distribution.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Conversational AI Platform logo
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Cloud-based chatbot and voicebot builder

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Modernize call handling with intelligent IVR solutions powered by AI

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Effebot logo
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Voice automated bot solution to engage with clients

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Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition. Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It also provides cloud solutions for inbound calls.

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TENIOS Voice API logo
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Integration platform for integrating telephony applications

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TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Voice Solution logo
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We simplify enterprise communication platform

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Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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IVR Voice Messaging logo
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Voice Messaging and IVR solution

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InterCloud9s Voice Messaging service is intuitive and straightforward to use. Start by uploading or recording a message to be sent to your contacts. Customize your message based on a live answer vs voicemail. With the Interactive Voice Response (IVR) conduct poles or intelligent call routing.

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