IVR Software with Contact Database

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18 apps

Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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VoiceShot   

4
Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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CloudTalk   

133
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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uContact   

25
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
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Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
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Aircall   

155
Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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LiveAgent   

913
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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PhoneBurner   

128
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
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LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Talkdesk  

576
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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Five9  

376
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Toky  

72
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Channels  

36
Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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ROUTEE  

19
Unified communications & transactional emails
Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Read more about ROUTEE
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Unified communications & transactional emails
Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification. Read more about ROUTEE
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Ytel Platform  

25
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
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Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
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CloudCall  

24
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
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Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
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Snapforce  

15
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
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CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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office24by7  

0
360° Office Automation Solutions
Office24by7 Virtual Number helps to streamline the entire inbound business communications. It provides for segregating and routing calls to specific departments with the help of DTMF inputs. You can create your own call flow as needed without the support of a technical team. Read more about office24by7
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360° Office Automation Solutions
Office24by7 Virtual Number helps to streamline the entire inbound business communications. It provides for segregating and routing calls to specific departments with the help of DTMF inputs. You can create your own call flow as needed without the support of a technical team. Read more about office24by7
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