0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Unified Communications
Page 2

Unified Communications Software with Customer History (2026) - Page 2

Last updated: April 2026

Filter results

Features

Mobile Access(34)

Chat/Messaging(41)

Alerts/Notifications(40)

Video Conferencing(22)

Two-Way Audio & Video(19)

Integrated with

Microsoft 365(4)

Google Workspace(3)

HubSpot CRM(19)

Jira(6)

Asana(5)

Pricing model

Free(11)

Open Source(1)

Free Trial(26)

One Time License(0)

Subscription(38)

Devices supported

Mac(24)

iPad(20)

Android(24)

Linux(14)

Web-based(42)

iPhone(23)

Windows(27)

Organization types

Small Business(39)

Non Profit(21)

Large Enterprises(39)

Public Administrations(23)

Freelancers(19)

Mid Size Business(38)

User rating

All Reviews

& up

(35)

& up

(36)

& up

(36)

42 software options

Sort by

Sponsored

Ring.io

4.1

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent sales call handling with native CRM integration

Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

Read more about Ring.io

Users also considered

Cloudya

4.0

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Integrated business communications platform.

Cloudya offers a comprehensive unified communications solution, providing businesses with a cloud-powered platform that integrates voice and video calls, customer contact management, CRM integration, and seamless collaboration tools.

Read more about Cloudya

Users also considered

inconnect

4.0

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered

Callbox

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

Intalk.io

4.1

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Break All Communication Barriers with intalk.io

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

Read more about Intalk.io

Users also considered

Broadcaster BOT

4.4

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Connect the world with your company.

BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

Users also considered

FCI Customer Communication Management

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CCM software for enhanced customer experience

FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

Read more about FCI Customer Communication Management

Users also considered

Azuba CCM Platform

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn fragmented communications into meaningful conversations

Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

Read more about Azuba CCM Platform

Users also considered

NFON Contact Center

4.3

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for omnichannel customer support.

NFON unifies AI-driven, omnichannel communications for seamless customer service- secure, scalable, and future-ready. Start now!

Read more about NFON Contact Center

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Enreach Omnichannel

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

Ayudo

(0)

AI powered customer support automation platform

AI-powered unified communications platform that centralizes customer conversations across chat, email, messaging, and voice, enabling automated responses, seamless handoffs, and consistent communication across channels.

Read more about Ayudo

Users also considered

page 2 of 2

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.