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NFON Pricing, Features, Reviews and Alternatives

NFON product overview

What is NFON?

NFON provides cloud-based business communication systems (Cloudya) with complete range of PBX features, computer telephony integration and basic UC functionalities, such as 1:1 video and screen sharing. With a broad portfolio to attend the demand of different customer needs, NFON offer solution designed to serve specific use cases.

Key benefits of using NFON

  • Extensions, home offices and devices can be added and removed from Cloudya with just a click.

  • Any Cloudya settings can be changed online from anywhere in the world.

  • NFON offer a month-to-month contract with no minimum term. Customers only pay for the number of extensions that they're actually using.

  • Cloudya's app suite provide users a one number concept - One login, password, and phone number across multiple devices (Hardware; Desktop, Web and Mobile Apps)

  • Simple, plug-and-play configuration alongside your existing infrastructure means deploying modern business communication has never been so easy.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Phone Support
    Email/Help Desk
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Videos
    Webinars

    NFON pricing information

    Value for money

    4.3

    /5

    9

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    NFON features

    Functionality

    4.0

    /5

    9
    Total Features39 9 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Call Recording
    Access Controls/Permissions

    Functionality contenders

    NFON users reviews

    Overall rating

    3.9

    /5

    9

    Positive reviews

    67%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.43/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    1

    1

    1

    1

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great solution

    Reviewed a year ago
    Pros

    An easy way to use business phone like a pro

    Cons

    Need a better Outlook contact integration

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very useful

    Reviewed a year ago

    With the remonte working situation due to the Covid, all the collaborators of our company can be reachable on their mobile phones with their fix phone direct number.

    Pros

    The simplicity of and relevancy for our daily needs.

    Cons

    Nothing to report. We are satisfied and the solution meets our needs.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Awful experience

    Reviewed 3 years ago

    Would not want to recommend them - that says it all

    Pros

    Once set up and working it is simple for the end users to use but it is a phone system not rocket science after all so that would be a must-have.

    Cons

    Set up and support from Nfon is awful. I was very surprised to see how poorly they handled the setup of some core functionality

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellente solution de téléphonie dans le Cloud !

    Reviewed a year ago
    Pros

    Cloudya est simple d'installation de paramétrage et de prise en main. Je l'utilise quotidiennement depuis plus de 6 mois et j'envisage d'équiper ma deuxième société avec la même solution. J'utilise les fonctionnalités de SVI, groupement d'appel, restriction horaire. J'ai fait enregistrer des messages par un studio pour avoir une solution totalement professionnelle. Je recommande sans hésiter !

    Cons

    J'aimerai qu'il puisse exister une offre de communication illimitées.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    L'intégration dans teams est vraiment top

    Reviewed a year ago

    Bonne

    Pros

    facilité de mise en place et d'utilisation Intégration dans MS Teams

    Cons

    Pour le moment aucun tout est conforme aux promesses et nous n'avons pas eu de problème à ce jour donc ...

    NFON FAQs and common questions

    NFON has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    NFON has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    NFON supports the following languages:
    English, German


    NFON supports the following devices:
    Android, iPhone


    No, NFON does not have an API available.


    NFON integrates with the following applications:
    Microsoft Outlook, Zoho CRM, SAP CRM, GoldMine, SugarCRM


    NFON offers the following support options:
    24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum

    Most popular NFON comparisons

    NFONvsAircall
    NFONvsGenesys Cloud CX

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