NFON Pricing, Features, Reviews & Comparison of Alternatives

NFON

Cloud-based VoIP business telephone systems

3.8/5 (5 reviews)

NFON overview

What is NFON?

NFON provide cloud-based VoIP business telephone systems with computer telephony integration, click-2-dial, fixed mobile convergence, skill based routing & more
www.nfon.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom, Germany

Supported languages

English, German
NFON screenshot: Users can view, manage and make calls directly from their web browserNFON How To: Telefonieren mit der Cloud: So funktioniert die NFON Cloud-Telefonanlage [Deutsch]NFON screenshot: Users can send and receive faxes from their web browserNFON screenshot: All NFON features can be accessed on mobile devicesNFON screenshot: Overview of the NFON settingsNFON screenshot: Settings for forwarding callsWhat is Ncontactcenter? [English & Español]

NFON reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.2
  4.0
nicolas reggiani

L'intégration dans teams est vraiment top

Used daily for 6-12 months
Reviewed 2020-10-08
Review Source: Capterra

Bonne

Pros
facilité de mise en place et d'utilisation Intégration dans MS Teams

Cons
Pour le moment aucun tout est conforme aux promesses et nous n'avons pas eu de problème à ce jour donc ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Caroline Prince

Very useful

Used daily for 1-2 years
Reviewed 2020-10-09
Review Source: Capterra

With the remonte working situation due to the Covid, all the collaborators of our company can be reachable on their mobile phones with their fix phone direct number.

Pros
The simplicity of and relevancy for our daily needs.

Cons
Nothing to report. We are satisfied and the solution meets our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Awful experience

Used daily for 6-12 months
Reviewed 2019-04-24
Review Source: GetApp

Would not want to recommend them - that says it all

Pros
Once set up and working it is simple for the end users to use but it is a phone system not rocket science after all so that would be a must-have.

Cons
Set up and support from Nfon is awful. I was very surprised to see how poorly they handled the setup of some core functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Clemence Mercusot

Solution intuitive

Used weekly for 6-12 months
Reviewed 2020-10-09
Review Source: Capterra

Pros
Très pratique, très bon usage. Je n'ai plus besoin de demander à mes interlocuteurs "vous m'entendez bien ?"

Cons
Rien à signaler.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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NFON pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Users only pay for active extensions and can upgrade and downgrade further features.
Individual price plans can be requested.

NFON features

API (241 other apps)
Activity Dashboard (146 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (100 other apps)
Call Recording (151 other apps)
Call Routing (112 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Chat (140 other apps)
Collaboration Tools (86 other apps)
Communication Management (113 other apps)
Conferencing (107 other apps)
Contact Management (99 other apps)
Customizable Branding (89 other apps)
Instant Messaging (116 other apps)
Real Time Reporting (88 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (181 other apps)
Video Conferencing (106 other apps)
Voice Mail (92 other apps)

Videos and tutorials

Additional information for NFON

Benefits

Extensions, home offices and devices can be added and removed from NFON with just a click.

Any NFON settings can be changed over the internet from anywhere in the world.

NFON offer a month-to-month contract with no minimum term. Users only pay for the number of extensions that they're actually using.