This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Ringio Logo

Ringio

Intelligent sales call handling with native CRM integration

see alternatives

Ringio Pricing, Features, Reviews and Alternatives

Ringio product overview

Price starts from

69

/user

Per month

What is Ringio?

Ringio is a CRM integrated calling platform designed to support sales teams and reps. Fitting seamlessly into Salesforce and Zoho environments, Ringio adds click-to call dialer functionality, optimized for speed and connection reliability – useful for blazing through lead lists and accelerating productivity. Aside from boosting outbound call volumes, inbound calls can also be more intelligently routed to raise lead conversion rates and improve a customer support experience. Link calls to pre-collected CRM-stored caller data to better acknowledge their needs, while diverting conversations to teams best skilled to assist. Set automated greetings, place callers in queues more efficiently and route to agents customers have spoken to previously.

Key benefits of using Ringio

  • Accelerate sales by increasing the amount of team calls, enabling reps to blaze through lead lists with power dialing and improved connection rates.


  • Automate call logging and recording from within an existing CRM, customizing data collection to better analyze successful call conversion.


  • Listen in and monitor live calls when coaching reps on best practice, building up a library archive of notable calls for training reference.


  • View extensive analytics plotted via easy to interpret pie charts and bar graphs, offering real-time insights on call performance and outcomes.


  • Create new leads from calls, route calls instantly and manage call queues efficiently to provide satisfactory customer support experiences.


  • Ringio integrates natively with Salesforce to ease setup, add instant dialing, log call data and handle inbound/outbound calls more intelligently.


  • Zoho Click-to-Call integration allows Ringio to seamlessly connect sales reps to any lead, account or contact, logging calls with links to recordings.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Ringio pricing information

    Value for money

    3.2

    /5

    6

    Starting from

    69

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Ringio features

    Functionality

    4.0

    /5

    6

    Total features

    103

    16 categories

    Most valued features by users

    Reporting/Analytics
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management
    Mobile Access

    Functionality contenders

    Ringio users reviews

    Overall Rating

    3.5

    /5

    6

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    1

    0

    0

    2

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ring.io for our Call Center

    Reviewed 3 years ago

    [SENSITIVE CONTENT HIDDEN] and his team are very responsive, fun to work with and overall superior at customer service.

    Pros

    In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that...

    Cons

    I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Onboarding was seamless!

    Reviewed 4 years ago
    Pros

    We use Zoho as our CRM and this product is FULLY integrated with Zoho (no other software (zapier, etc) needed. My team can Power Dial through lead lists in Zoho, and we have workflows (set tasks, set appts, send emails) auto triggered based on each type of disposition, call recording, local number and free two-way texting (in beta). Customer support did an amazing job easily onboarding us, and conveying the features and benefits in an easy to understand way. And then, he setup our solution (both Zoho and Ring.io). Excellent experience.

    Cons

    The UI could be "prettier" with more colors and easy call to actions. However, it does the job just fine!!!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    There is no phone app

    Reviewed 4 years ago

    Fix it or we’re leaving too.

    Pros

    Good features. Except...there’s no working phone app with all new phone iOS. Garbage advertising.

    Cons

    They won’t (we spoke to them) update the phone app so it would work on 64 bit. Why advertise having an App when you actually do not.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for Local Presence

    Reviewed 3 years ago
    Pros

    Great Ring Local feature that gives you a local area code when you call. Love the click to dial also

    Cons

    Sometimes calls drop, but its rare and to be expected

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Click to dial from SFDC

    Reviewed 3 years ago
    Pros

    Local area codes and click to dial fuctionality for any #

    Cons

    you have to make a new call everytime instead of a session

    Ringio FAQs and common questions

    Q. What type of pricing plans does Ringio offer?

    Ringio has the following pricing plans:
    Starting from: $69.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Ringio?

    Ringio has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Ringio support?

    Ringio supports the following languages:
    English


    Q. Does Ringio support mobile devices?

    Ringio supports the following devices:
    Android, iPad, iPhone


    Q. Does Ringio offer an API?

    Yes, Ringio has an API available for use.


    Q. What other apps does Ringio integrate with?

    Ringio integrates with the following applications:
    Zoho CRM, Pipedrive, Salesforce Sales Cloud, HubSpot CRM, Zendesk


    Q. What level of support does Ringio offer?

    Ringio offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

    Common Ringio comparisons

    Related categories