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Ring.io
Intelligent sales call handling with native CRM integration
(0)
Ring.io Pricing, Features, Reviews and Alternatives
Ring.io FAQs
Ring.io product overview
What is Ring.io?
Ringio is a CRM integrated calling platform designed to support sales teams and reps. Fitting seamlessly into Salesforce and Zoho environments, Ringio adds click-to call dialer functionality, optimized for speed and connection reliability – useful for blazing through lead lists and accelerating productivity. Aside from boosting outbound call volumes, inbound calls can also be more intelligently routed to raise lead conversion rates and improve a customer support experience. Link calls to pre-collected CRM-stored caller data to better acknowledge their needs, while diverting conversations to teams best skilled to assist. Set automated greetings, place callers in queues more efficiently and route to agents customers have spoken to previously.
Key benefits of using Ring.io
Typical customers
Platforms supported
Support options
Training options
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Starting from
69
/user
Per month
Starting from
No pricing info
Ring.io pricing information
Value for money
3.9
/5
19
Starting from
69
/user
Per month
Pricing options
Value for money contenders
Ring.io features
Functionality
4.1
/5
19
Total features
102
16 categories
Most valued features by users
Functionality contenders
Ring.io users reviews
Overall Rating
4.1
/5
19
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.53/10
9
6
2
0
2
Overall rating contenders
Rod W.
11-50 employees
Used daily for 2+ years
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[SENSITIVE CONTENT HIDDEN] and his team are very responsive, fun to work with and overall superior at customer service.
In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that...
I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents.
Rhonda Deloge D.
Real Estate, 51-200 employees
Used daily for 2+ years
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Overall we have had a great experience. There have been occasional downtime disruptions but they typically seem to get fixed within 24 hours. Sometimes we aren't able to get a phone number for certain areas.
Being able to use local numbers for calling. Tracking talk time to know which callers need more training keeping people on the phone. It's an easy platform to use and train on.
Really need to be able to use the texting from the same phone number that is set up to call from. When you talk to someone from one number and have to text them from another number it gets questioned. I have one caller managing 4 phone numbers to call for 4 markets simultaneously. Being locked into using one number to text from and it can only match one city is an issue. I'm searching for texting companies that can support texting from local numbers and assigning multiple text numbers to one caller.
Thank you for your detailed review, it's very valuable for us, as we can prioritize our product development based on real customers reviews, like yourself. As for SMS feature, thank you for bringing it to our attention, it will be considered for our product roadmap.
Karen S.
Real Estate, 501-1,000 employees
Used weekly for 2+ years
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Glitches happen often but customer support is superior.
Ease of use and great customer support. Call tracking is vital to our metrics.
The text box is way too small. I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading.
Thank you for your honest and in-depth review! We've launched an iOS app that has much cleaner design and working on a web version re-design. So keep an eye on updates.
Lauren S.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do.
I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers.
Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating.
Thank you for review, Lauren. We'll look into the button freezing case and get back to you.
Nic Z.
Food Production, 201-500 employees
Used daily for 2+ years
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It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software.
Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare.
Thank you for review, Nic. We're happy that you enjoy our system and voicemail drop in particular. We'll look into the occasional hiccups.
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