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VoIP
Visual analytics

VoIP Software with Visual Analytics (2026)

Last updated: April 2026

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Features

Alerts/Notifications(15)

Mobile Access(9)

Chat/Messaging(11)

Video Conferencing(8)

Two-Way Audio & Video(3)

Integrated with

Salesforce Sales Cloud(4)

HubSpot CRM(4)

Microsoft Teams(6)

Zoho CRM(2)

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15 software options

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Dialpad

4.2

(562)

289

170

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Weave

4.3

(668)

414

153

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

BNA

(0)

The most effective customer engagement tool.

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The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

3CLogic

4.3

(49)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Call Center Solutions

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3CLogic's cloud call center, hosted on Amazon Web Services, is a fully web-based and VOIP-enabled offering with minimal system requirements for agents to quickly and easily leverage its voice and telephony capabilities.

Dixa

4.3

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational Customer Service Software

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Get a quality VoIP phone system that runs in your browser and can be set up in minutes. Automatically route, transfer, forward and record calls and enjoy local rates in >60 countries starting at $99 per user/per month with a pay-as-you rate of $0.02.

Five9

4.2

(481)

231

166

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact and call center software

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Five9 allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications).

Bitrix24

4.2

(984)

454

351

120

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

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Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Diabolocom

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud software for call centers & customer service.

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Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

Microcall

4.6

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based call accounting software

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Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

Genesys Cloud CX

4.3

(262)

134

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Close

4.7

(164)

121

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The conversation-first CRM for small, scaling sales teams

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Close is the sales engagement CRM that helps SMBs turn more leads into revenue. Get advanced VoIP calling features like the Power Dialer and Predictive Dialer. With local phone numbers available, you can increase your call volume from anywhere in the world.

Legwork

4.8

(25)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based Dental Patient Engagement Suite of Applications

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Equip your Dental front office with a cloud-based Telephony & VoIP dental practice phone system.

Webex Suite

4.4

(7.3K)

2.5K

679

102

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Emitrr

4.8

(146)

125

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement platform for local business owners

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Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

inconnect

3.9

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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