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Diabolocom

Cloud software for call centers & customer service.

Diabolocom - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Diabolocom?

Diabolocom is the European leader in cloud-based voice contact center services with optimal omnichannel integration capabilities guaranteeing solid and cohesive customer experiences.

Diabolocom has complete control over the entire technical expertise process to ensure sustainable value is delivered on the go.

Benefits of using Diabolocom

Create a premium customer experience with Diabolocom:
- Manage your incoming calls efficiently and easily.
- Create targeted campaigns for outbound calls.
- Empower your business strategy by leveraging CRM integration.
- Contact your prospects and customers in a proactive and personal way.
- Enhance your customer service with our omnichannel solution.
- Give your customers the best experience with premium call quality guaranteed by Diabolocom telecom operator infrastructure.

Starting from

Per month

Alternatives with better value for money

Diabolocom's key features

Most critical features, based on insights from Diabolocom users:

Call Center Management

4.7

(6)

Call Monitoring

4.8

(5)

Call Routing

4.4

(5)

Call Recording

4.6

(5)

Automatic Call Distribution

5.0

(6)

Call Logging

4.6

(5)

All Diabolocom features

Features rating:

4.6

(7)

VoIP Connection

5.0

(1)

Alerts/Notifications

4.0

(1)

Reporting/Analytics

5.0

(2)

Queue Management

5.0

(1)

Call Tracking Metrics

4.5

(2)

Call Scripting

5.0

(1)

Computer Telephony Integration

5.0

(3)

Workflow Management

(0)

Real-Time Monitoring

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Quality Management

(0)

Progressive Dialer

(0)

Process/Workflow Automation

(0)

Predictive Dialer

(0)

Pre-recorded Messages

(0)

Phone Key Input

(0)

Performance Metrics

(0)

Performance Management

(0)

Outbound Call Center

(0)

Natural Language Processing

(0)

Multiple Scripts

(0)

Multiple Data Sources

(0)

Multi-Language

(0)

Multi-Channel Management

(0)

Multi-Channel Communication

(0)

Multi-Campaign

(0)

Monitoring

(0)

VoIP

(0)

Voicemail Transcription

(0)

Voice Mail

3.0

(1)

Voice Customization

(0)

Visual Analytics

(0)

Video Conferencing

(0)

Unified Communications

(0)

Trend Analysis

(0)

Third-Party Integrations

(0)

Text to Speech

(0)

Tagging

(0)

Surveys & Feedback

(0)

Survey/Poll Management

(0)

Speech Recognition

(0)

SMS Messaging

(0)

SIP Trunking

(0)

Sentiment Analysis

(0)

Search/Filter

(0)

Role-Based Permissions

(0)

Reporting & Statistics

(0)

Real-Time Reporting

(0)

Real-Time Notifications

5.0

(1)

Chat/Messaging

(0)

Campaign Management

(0)

Campaign Analytics

(0)

Caller ID

5.0

(1)

Callback Scheduling

(0)

Call Whispering

(0)

Call Transfer

(0)

Call Transcription

(0)

Call Tracking

(0)

Call Screening

(0)

Call Scoring

(0)

Call Reporting

(0)

Call Queues

(0)

Call List Management

(0)

Call Disposition

(0)

Blended Call Center

(0)

Automated Routing

(0)

Auto-Dialer

(0)

API

(0)

Alerts/Escalation

(0)

Activity Tracking

(0)

Activity Dashboard

(0)

Access Controls/Permissions

(0)

Manual Dialer

(0)

Machine Learning

(0)

Lead Qualification

(0)

Lead Management

(0)

Lead Capture

(0)

IVR

(0)

Interaction Tracking

(0)

Inbound Call Center

(0)

Fax Management

(0)

Email Management

(0)

Document Management

(0)

Data Visualization

(0)

Data Storage Management

(0)

Data Import/Export

(0)

Data Extraction

(0)

Customizable Forms

(0)

Customer Segmentation

(0)

Customer History

(0)

CRM

(0)

Contact Management

(0)

Contact Database

(0)

Communication Management

(0)

Chatbot

(0)

Diabolocom alternatives

Diabolocom

5.0

(7)

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

5.0

Customer Support

5.0

JustCall

4.2

(213)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

CallTrackingMetrics

4.6

(130)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.5

Customer Support

4.5

3CX

4.4

(436)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

Diabolocom pricing

Value for money:

5.0

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Diabolocom support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Training options

Live Online

Webinars

In Person

Documentation

Videos

Diabolocom reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.43/10

Rating distribution

Read all reviews

Diabolocom FAQs

Q. What type of pricing plans does Diabolocom offer?

Diabolocom has the following pricing plans:
Starting from: €30.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Diabolocom?

Diabolocom has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Diabolocom support?

Diabolocom supports the following languages:
French, German, Italian, Portuguese, Russian, Spanish, English

Q. Does Diabolocom offer an API?

Yes, Diabolocom has an API available for use.

Q. What other apps does Diabolocom integrate with?

Diabolocom integrates with the following applications:
Salesforce Service Cloud, Zendesk Sunshine, Oracle PeopleSoft, Salesforce Marketing Cloud, Zendesk Explore, Freshcaller, HubSpot CMS Hub, Dynamics 365, Microsoft Teams, Freshdesk, Salesforce Sales Cloud, Zendesk Sell, ServiceNow, Dynamics 365 Sales, HubSpot CRM, HubSpot Service Hub

Q. What level of support does Diabolocom offer?

Diabolocom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)