Alert Pricing, Features, Reviews & Alternatives

Alert

Business management system for professional organizations

3.0/5 (1 review)

Alert overview

What is Alert?

Alert is a business management system designed to help professional service organizations
strengthen their critical IT business and operational processes. By incorporating integrated modules such as resource planning, time management, customer service, project planning and tracking, automated billings and revenue & cost reporting, Alert enables users to manage entire project life cycles from customer request to delivery and invoices. Moreover, Alert supports integration with accounting and email systems, as well as Microsoft Project, in order to enhance the efficiency and effectiveness with which users manage their business operations.

With Alert’s time module, users can organize timesheets, request timesheet approval, and access employee work calendars as well as plan, schedule, and forecast resource usage and measure weekly and financial performance. In order to facilitate effective project management, Alert’s project module allows users to control multiple concurrent projects, manage work items by project, and generate real-time status and progress reports. Besides project and time management, Alert also provides users with the tools to manage sales, purchases, and requests easily. The Alert sales module ensures quotes, orders, and invoices are managed accurately, while the Alert request module tracks online request entries, issues, and priorities efficiently.

From Alert’s data warehouse, users can create reports and graphs to measure their key performance indicators in areas such as employee utilization, service revenue rate per hour, and projected project hours versus budget. With access to enterprise-level reporting technology, users can collect and review actionable business data that informs future strategic planning and decision-making.
www.alertit.com

Pricing

Pricing options
Free
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Australia, China, Japan

Supported languages

English
Alert screenshot: Enter and approve timesheets with TimeAlertAlert screenshot: Review business performance data from KPI dashboardAlert screenshot: Log and view customer status report requestsAlert screenshot: Add and maintain web-based request entriesAlert screenshot: Manage work orders with SoftwareAlertAlert screenshot: Organize quotes, billing schedules and invoices with the SalesAlert module

Alert user reviews

Excellent
0
Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  0.0
  3.0
  3.0
  0.0
Jan t.

I prefer other ticketing system than Fieldpoint/Alert

Used daily for 1-2 years
Reviewed 2018-03-12
Review Source: Software Advice

Pros
You can do a lot of customization depending on the fields you need. Once I got used to the interface, I get to utilize other functions.

Cons
It is not stable as I get errors here and there when doing updates on tickets. Errors on web browser are not consistent, there are times I type a whole update however when updating ticket it errored out and I lost all that I typed to update ticket.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Alert pricing

Pricing options
Free
Free trial
View Pricing Plans

For accurate price information, contact Alert directly.

Alert features

Access Controls/Permissions
Activity Dashboard
Collaboration Tools
Real Time Data
Reporting & Statistics
Reporting/Analytics
Third Party Integrations

API (535 other apps)
Activity Tracking (203 other apps)
Alerts/Notifications (354 other apps)
Audit Management (188 other apps)
Compliance Management (245 other apps)
Dashboard (253 other apps)
Data Import/Export (297 other apps)
Data Visualization (238 other apps)
Drag & Drop (196 other apps)
Monitoring (350 other apps)
Real Time Monitoring (241 other apps)
Search/Filter (274 other apps)
Workflow Management (232 other apps)

Additional information for Alert

Benefits

Alert can function as a multi-company and multi-currency system, thereby offering users in Australia and across the Asia Pacific region with a comprehensive yet flexible business management service.
Users have access to real-time information and business health statistics, ensuring effective project management of ongoing projects.
Alert includes a data warehouse complete with key performance indicator dashboard, enabling users to gather and analyze accurate and actionable business information.
Alert supports integration with Microsoft Project, enhancing the efficiency with which users plan, track, and manage projects.
Alert incorporates web service and request capabilities, allowing customers to log online requests for items such as status reports quickly and securely.