Alert Pricing, Features, Reviews & Comparison of Alternatives

Alert

Business management system for professional organizations

3.0/5 (1 review)

Alert overview

What is Alert?

Alert is a business management system designed to help professional service organizations
strengthen their critical IT business and operational processes. By incorporating integrated modules such as resource planning, time management, customer service, project planning and tracking, automated billings and revenue & cost reporting, Alert enables users to manage entire project life cycles from customer request to delivery and invoices. Moreover, Alert supports integration with accounting and email systems, as well as Microsoft Project, in order to enhance the efficiency and effectiveness with which users manage their business operations.

With Alert’s time module, users can organize timesheets, request timesheet approval, and access employee work calendars as well as plan, schedule, and forecast resource usage and measure weekly and financial performance. In order to facilitate effective project management, Alert’s project module allows users to control multiple concurrent projects, manage work items by project, and generate real-time status and progress reports. Besides project and time management, Alert also provides users with the tools to manage sales, purchases, and requests easily. The Alert sales module ensures quotes, orders, and invoices are managed accurately, while the Alert request module tracks online request entries, issues, and priorities efficiently.

From Alert’s data warehouse, users can create reports and graphs to measure their key performance indicators in areas such as employee utilization, service revenue rate per hour, and projected project hours versus budget. With access to enterprise-level reporting technology, users can collect and review actionable business data that informs future strategic planning and decision-making.
www.alertit.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Asia, Australia, China, Japan

Supported languages

English
Alert screenshot: Enter and approve timesheets with TimeAlertAlert screenshot: Review business performance data from KPI dashboardAlert screenshot:  Log and view customer status report requestsAlert screenshot: Add and maintain web-based request entriesAlert screenshot: Manage work orders with SoftwareAlertAlert screenshot: Organize quotes, billing schedules and invoices with the SalesAlert module

Alert reviews

Excellent
0
Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
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  3.0
  3.0
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Jan tan

I prefer other ticketing system than Fieldpoint/Alert

Used daily for 1-2 years
Reviewed 2018-03-12
Review Source: Software Advice

Pros
You can do a lot of customization depending on the fields you need. Once I got used to the interface, I get to utilize other functions.

Cons
It is not stable as I get errors here and there when doing updates on tickets. Errors on web browser are not consistent, there are times I type a whole update however when updating ticket it errored out and I lost all that I typed to update ticket.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Alert pricing

Pricing options
Free trial
Subscription
View Pricing Plans

For accurate price information, contact Alert directly.

Alert features

Activity Dashboard
Permission Management
Real Time Data
Reporting & Statistics
Third Party Integration

API (356 other apps)
Access Control (138 other apps)
Activity Tracking (101 other apps)
Alerts / Escalation (100 other apps)
Auditing (102 other apps)
Automatic Notifications (145 other apps)
Collaboration Tools (99 other apps)
Compliance Management (102 other apps)
Data Import/Export (128 other apps)
Data Visualization (95 other apps)
Drag & Drop Interface (108 other apps)
Monitoring (239 other apps)
Real Time Monitoring (115 other apps)
User Management (88 other apps)
Workflow Management (124 other apps)

Additional information for Alert

Key features of Alert

  • Planning tools
  • Project accounting
  • Project development
  • Project planning
  • Project time tracking
  • Project tracking
  • Task scheduling
  • Timesheet management
  • Timesheets
  • Approval process control
  • Forecasting
  • Calendar management
  • Employee management
  • Assignment management
  • Performance appraisal
  • Budgeting & forecasting
  • Multi-company
  • Multi-currency
  • Multiple projects
  • Accounting integration
  • Email integration
  • Third party integration
  • Business analysis
  • Financial analysis
  • Sales analytics
  • Quotation management
  • Sales orders
  • Invoices
  • Billing & invoicing
  • Invoice management
  • Summary reports
  • Reporting & statistics
  • Graphical data presentation
  • Cost management
  • Purchase orders
  • Purchase order management
  • Supplier management
  • Request assignment
  • Production control
  • Status reporting
  • Permission management
  • File transfer
  • Activity dashboard
  • Project workflow
  • Lifecycle management
  • Sales & operational planning
  • Order tracking
  • Sales tracking
  • Status tracking
  • Real time analytics
  • Real time data
  • Real time reporting
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Benefits

Alert can function as a multi-company and multi-currency system, thereby offering users in Australia and across the Asia Pacific region with a comprehensive yet flexible business management service.
Users have access to real-time information and business health statistics, ensuring effective project management of ongoing projects.
Alert includes a data warehouse complete with key performance indicator dashboard, enabling users to gather and analyze accurate and actionable business information.
Alert supports integration with Microsoft Project, enhancing the efficiency with which users plan, track, and manage projects.
Alert incorporates web service and request capabilities, allowing customers to log online requests for items such as status reports quickly and securely.