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BetaTesting

Real-environment feedback & technical testing platform

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BetaTesting Reviews

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11 reviews

Recommended

TK
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Tyler K.

Computer Software, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't beta test without BetaTesting

Reviewed 5 years ago

We've been using BetaTesting consistently (almost every day) for over 2 years, for two totally unrelated products (two companies). Our tests required users to be available at specific times, to test complex video technology, to divide into separate groups, etc. The result was real-world users that provided great feedback, allowing us to fix bugs, improve our UI/UX, and make informed decisions on new features.

Pros

It was very easy to design and customize the campaigns ourselves with their flexible UI that pretty much includes everything you'd want. But what stood out for us was their highly sophisticated and adaptable team that KNOWS beta testing. We had a bunch of complicated requirements, and they were able to accommodate every single one of them- and had many helpful suggestions we never considered.

Cons

There really weren't any. Investing in good quality beta testing does cost money, but they were worth every penny of it. Whenever we had a preferred way of doing things, even if it's not the norm, they figured out a way to get it done.

SE
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Sam E.

Computer Software, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best beta test I've ever been a part of

Reviewed 3 years ago

Before selecting betatesting.com we evaluated 10+ other vendors. It was surprising that none of those other competitors had been able to put together the platform for conducting a test, with a network of users who fit our demographic requirements, and at a price point so compelling.

Pros

I've been a Product Manager for 15 years and run many beta tests on my own using internal user forums, the existing customer base, and participation incentives. They always ended up the same way. Hundreds of users indicate they are interested in participating, half of that number show up to the kickoff webinar event, half of that number actual register, and some tiny fraction end up giving feedback. Betatesting.com...

Cons

The betatesting.com team probably has a backlog of great features they want to add but there is nothing that stands out in terms of things we didn't like about the software. In the spirt of keeping this a real review, I know the team has some UI updates/refreshes in mind but those are really cosmetic or may improve the usability to some degree. There is nothing wrong with the platform today that will prevent you from running real world tests and receiving meaningful feedback to make your product better.