Bugsnag Pricing, Features, Reviews & Comparison of Alternatives

Bugsnag

Detect and diagnose crashes in your applications

4.83/5 (12 reviews)

Bugsnag overview

What is Bugsnag?

Prioritize errors that need your attention

- See exactly when each crash happened and how many users were affected. Filter out the noise so you can get to the errors that need your attention faster.

Effectively diagnose your errors

- At-a-glance summary shows exactly where and when the error happened, and how many users were affected. Automatically collected diagnostics are intuitively displayed, as well as any custom diagnostics you attach to an error report.

Email & chat notifications

- As well as sending error alerts to your email inbox, Bugsnag can also post alerts to your team's chat room. Alerts are automatically de-duped, so your inbox doesn't get overloaded.

Issue tracker integration

- Bugsnag can automatically create tickets in your issue tracking system when a new error is detected. Or you can use Bugsnag to triage your errors, manually raising issues during review.
www.bugsnag.com

Pricing

Starting from
$29/month
Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
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Bugsnag user reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.5
  4.7
  4.2
Damian Nowak

Forget about log grepping when you have Bugsnag

Used weekly for 2+ years
Reviewed 2019-06-10
Review Source: Capterra

Pros
Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.

Cons
Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Life saviour product for developers to detect and report crashes

Used daily for 2+ years
Reviewed 2019-08-09
Review Source: Capterra

Pros
It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line. Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better. I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time. The application UI is pretty simple to use and get started with, along with the filters which are really helpful.

Cons
Nothing which I can say so far. I love the whole concept of it :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Ochoa

Great software for convention over configuration

Used daily for 1-2 years
Reviewed 2020-09-07
Review Source: Capterra

Pros
The interface is modern, it is not too cluttered. Support Golang. The customer support was friendly, but not very helpful to support to make the needed setup that we needed.

Cons
The product works great as long as you don't need to get yourself into some configuration, like error grouping, then the system. Configurations are a bit unorganized, it would be better to have everything in a single place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

great app for error tracking and logging

Used daily for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm.

Pros
- real time error capturing along with entire request, headers and platform details is probably best feature of app. - works with almost all the language and frameworks. - various integrations like slack , email is very useful

Cons
- I have faced little difficulty using it with golang, as it does not append request body - only limited no users for the free accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Keep track your apps bugs!

Used daily for 1-2 years
Reviewed 2018-10-03
Review Source: Capterra

Overall Bugsnag is SUPER useful!

Pros
I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).

Cons
The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Bugsnag pricing

Starting from
$29/month
Pricing options
Free trial
View Pricing Plans

Startup
$29/ month
5 Users
5 Projects
3 months historical data

Growth
$99/ month
15 Users
Infinite Projects
6 months historical data

Professional
$249/ month
30 Users
Infinite Projects
6 months historical data

Bugsnag features

Monitoring

API (416 other apps)
Access Control (176 other apps)
Activity Dashboard (239 other apps)
Activity Tracking (127 other apps)
Alerts / Escalation (124 other apps)
Auditing (122 other apps)
Automatic Notifications (178 other apps)
Collaboration Tools (111 other apps)
Compliance Management (132 other apps)
Data Import/Export (170 other apps)
Data Visualization (128 other apps)
Drag & Drop Interface (127 other apps)
Real Time Data (120 other apps)
Real Time Monitoring (151 other apps)
Reporting & Statistics (200 other apps)
Search Functionality (120 other apps)
Third Party Integration (237 other apps)
User Management (110 other apps)
Workflow Management (140 other apps)

Additional information for Bugsnag

Key features of Bugsnag

  • JavaScript error monitoring.
  • Interactive history charts
  • Monitoring for iOS, Android, and Unity.
  • Full stacktraces for every error
  • Monitoring for Rails, PHP, Node.js, Java
  • Triage errors in Bugsnag
  • Filter and sort errors
  • Automatically resolve errors
  • Inline trend charts
  • Team chat notifications
  • Error counting and impact
  • Optional automatic ticket creation
  • Real-time live view
  • Notifications via email & SMS
  • Add custom user
  • Customizable error grouping
  • Detailed error breakdown
  • 256-bit end-to-to SSL security
  • Mobile error reports
  • Deep data filtering
View All Features

Benefits

Web app monitoring for Rails, PHP, Node.js, Java, and every other leading platform.

Filter errors by resolved status, release stage, and time.

Sort errors by occurrence count, impacted user count, and time.

Full breakdown of app versions, deploys, and environments for each error.

Find errors affecting a particular user.

Search for errors by exception class, message or location.

Automatic symbolication of crash reports on iOS.

Market-leading error grouping automatically de-duplicates your errors.