ConnectWise Fortify Pricing, Features, Reviews & Alternatives

ConnectWise Fortify

Cybersecurity management tool with custom alert thresholds

4.36/5 (11 reviews)

ConnectWise Fortify overview

What is ConnectWise Fortify?

ConnectWise Fortify is a cybersecurity and monitoring software that helps businesses identify cyber risks, resolve issues, terminate attacks, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds based on acceptable vulnerability levels.

ConnectWise Fortify's server and account configuration module uses security information and event management (SIEM) log monitoring to provide insights into security alerts generated by applications and network hardware, whilst maintaining compliance with regulatory standards, including HIPAA. The managed detection and response module allows security experts to monitor incidents, mitigate threats, and restore cyber environments. The customer-facing reports let IT professionals handle dark web exposures, email domain assessments, peer comparisons, security strategies, and user account risks, among other operations.

ConnectWise Fortify facilitates integration with several third-party solutions, such as WebRoot, SentinelOne, Netsurian, and Fortinet.

Pricing

Pricing options
Free trial
Value for money
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Devices

Business size

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M
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ConnectWise Fortify user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  3.9
  4.1
Wayne B.

CW Fortify is an awesome product

Used daily for 6-12 months
Reviewed 2021-02-02
Review Source: Capterra

Overall security for our customers has greatly increased and given them and us a sense of relief that their security is where it needs to be to remain secure in this day and age of attacks.

Pros
The product is very user friendly, not hard to navigate throughout the dashboard and the level of protection is provides is amazing for us and our customers. The SOC team is very helpful and always willing to work with me and teach me what I do not know.

Cons
Integration was not difficult at all. There are some minor changes that are specific to me about the dashboard like when I click on scope then click another icon on the left I have to go back and choose scope again as it will not stay. The widgets are ok but nothing that draws my attention. Also, the reporting aspect is lacking, each report seems to be lacking information and it does not always show what you want. I would like a more customizable report feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Wayne W.

ConnectWise Fortify is an excellent product

Used monthly for 1-2 years
Reviewed 2021-02-11
Review Source: Capterra

Pros
The ease of use and the stability of the software. Very much up to date.

Cons
At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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James G.

Connectwise Fortify

Used daily for 2+ years
Reviewed 2021-02-08
Review Source: Capterra

We have it in place for many clients now but plan to migrate to a different platform.

Pros
I thought the $1M "guarantee" was a great selling point, but it's NEVER going to be paid because it's impossible to meet the requirements. In order for it to be paid, every device on the network must be patched to the most current OS, and every device with S1 must be patched to the most current version, which is impossible because S1 does not automatically update (this is LUDICROUS). We are planning to migrate all of our customers to a different platform.

Cons
As mentioned above, the $1M "guarantee" is a farce. The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC. In addition, the "rollback" feature interferes with any VSS based backup system - and has caused machines to slow to a crawl unless we disable rollback, which (again) means that the so-called guarantee will never be paid.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 0/10

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Corey K.

a Must Have if you are an MSP

Used daily for 2+ years
Reviewed 2021-02-08
Review Source: Capterra

Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck. This is invaluable.

Pros
The ability to have SOC support you and integrations into our tools are priceless.

Cons
Lack of full control but that is ok because you have a SOC and other yees to do the heavy lifting.. Had to change our mindset for wanting to have control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joaquin H.

EDR review

Used daily for 2+ years
Reviewed 2021-02-08
Review Source: Capterra

Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but since then all seems to be fine.

Pros
The integration with an actual SOC team, which some times can talk and coordinate with Continuum SOC team for server or BDR tasks

Cons
Integration issues with Continuum Recover for sever years now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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ConnectWise Fortify pricing

Pricing options
Free trial
View Pricing Plans

Contact ConnectWise for detailed pricing information.

ConnectWise Fortify features

API
Alerts / Escalation
Monitoring
Real Time Monitoring
Third Party Integrations

Access Controls/Permissions (398 other apps)
Activity Dashboard (310 other apps)
Activity Tracking (166 other apps)
Alerts/Notifications (322 other apps)
Audit Management (179 other apps)
Collaboration Tools (244 other apps)
Compliance Management (219 other apps)
Dashboard (231 other apps)
Data Import/Export (269 other apps)
Data Visualization (212 other apps)
Drag & Drop (178 other apps)
Reporting & Statistics (276 other apps)
Reporting/Analytics (404 other apps)
Search/Filter (259 other apps)
Workflow Management (210 other apps)

Videos and tutorials

Additional information for ConnectWise Fortify

Key features of ConnectWise Fortify

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • ConnectWise Network Operations Center (NOC)
  • Continuous backup
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security
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