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ConnectWise RMM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An RMM built to take your business to new heights
Table of Contents
ConnectWise RMM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
ConnectWise RMM overview
What is ConnectWise RMM?
ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation to deliver customized services to your customers.
Key benefits of using ConnectWise RMM
- Adopt the solution more quickly and see ROI faster with an easy-to-adopt interface
- Meet your specific needs with automation and deep customization in one solution
- Fill talent gaps and offload repetitive tasks to our expert services team
- Enable automation that reduces risk and improves operational maturity
Starting price
Alternatives
with better value for money
Pros & Cons
Integrations
User Interface
Remote Access
Customer Support
ConnectWise RMM’s user interface
ConnectWise RMM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.2
Ease of use
4.2
Customer support
3.7
Reviews sentiment
What do users say about ConnectWise RMM?
I was originally a Continuum customer, and although we lost LogMeIn (it had way faster file transfer speeds), we got ConnectWise and Backstage filled in most of the gaps and even solved some strange problems for us that LogMeIn couldn't.
Select to learn more
Who uses ConnectWise RMM?
Based on 71 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ConnectWise RMM's key features
Most critical features, based on insights from ConnectWise RMM users:
All ConnectWise RMM features
Features rating:
ConnectWise RMM alternatives
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ConnectWise RMM pricing
Value for money rating:
Starting from
No pricing info
User opinions about ConnectWise RMM price and value
Value for money rating:
To see what individual users think of ConnectWise RMM's price and value, check out the review snippets below.
Tristen S.
CLX Tech Support
Mike D.
Owner
ConnectWise RMM integrations (22)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as ConnectWise RMM integrations and how users feel about them.
Integration rating: 4.6 (16)
“Works very well. I also have Webroot, curiously not on the pick list, which has not worked for a long time.”
“Having our MDR included in the RMM and automatically deployed with it is incredibly powerful.”
“As one of our LOB apps we need this integration to enable ease of deployment etc”
Louis B.
Ownere
Integration rating: 4.2 (16)
“To allow other departments without access to CW RMM to see and manage tickets generated by CW RMM. With Asio UMM that information is now accessible inside Asio allowing most departments to work out of the same interface.”
“tickets flow through but you get everying even the support requests you put in to get the system fixed lots of noise. ”
Chris L.
CTO
Integration rating: 3.5 (10)
“Automating reporting for clients. I've ran into serveral issues pulling and displaying data but support is excellent and have been promptly resolved.”
“The built in reporting in connectwise isnt great. We need Brightgauge to bridge this gap”
Chris L.
CTO
Integration rating: 4.9 (14)
“We were already familiar with the solution and it has an excellent feature set.”
Chris L.
CTO
Integration rating: 4.1 (9)
“IT Glue allows for extremely detailed information and configurations for customer assets.”
Brad S.
Project Manager
Integration rating: 4.4 (7)
“Why cant you bring in old equipment and renewals right into CPQ? My god -- you make sales so much harder for us.”
Amy R.
CEO
Integration rating: 4.9 (7)
“Its a great backup solution and being able to deploy it quickly to customers is essential”
James W.
IT Operations Manager
Integration rating: 3.9 (7)
“Great Network Management product. Integration was a little clunky in CW RMM but it's much better in Asio UMM.”
Chris L.
CTO
Integration rating: 4.5 (4)
Integration rating: 4.0 (1)
ConnectWise RMM support options
Typical customers
Platforms supported
Support options
Training options
ConnectWise RMM FAQs
ConnectWise RMM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does ConnectWise RMM support?
ConnectWise RMM supports the following languages:
English
Q. Does ConnectWise RMM support mobile devices?
ConnectWise RMM supports the following devices:
Android, iPad, iPhone
Q. Does ConnectWise RMM offer an API?
Yes, ConnectWise RMM has an API available for use.
Q. What level of support does ConnectWise RMM offer?
ConnectWise RMM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
