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Cyara Logo

Deliver flawless customer experiences with less effort

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Cyara - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Cyara overview

What is Cyara?

The Cyara Automated CX Assurance platform helps brands deliver outstanding customer experiences with less effort, cost, and risk. Cyara supports the full CX software development lifecycle, including design, functional and regression testing, load testing, and production monitoring, which enables enterprises to design, build, and maintain optimal customer journeys at scale, across multiple digital and voice channels, while reducing the risk of customer-facing defects.

Starting price

0.01per user /
per month

Alternatives

with better value for money

Cyara reviews

Overall rating

4.5

/5

14

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

8

5

1

0

0

Pros
“Cyara has been one of our longest standing vendor relationships and trusted partners at the table. We love working with them.”

Verified reviewer

Anonymity request

“Anyone can learn it quickly and use it for desired purpose. You will get simplified results in the end which are nice to review.”
NS

Nilesh S.

Consultant - Test Engineer

“Received excellent support during sales cycle, and got possitive feedback from end-customer with regard to implementation, and usage of solution.”
JM

Jan M.

Account Exectutive

Cons
“We had to request it to be hidden from the widget to avoid customer confusion, which Cyara TestRTC was able to Support.”
AL

Albert L.

Senior Manager, Channel Health Engineering

“The UI is alright but for some reason it still feels a tad bit primitive with the lack of fewer drag and drop like features within.”
YL

Yash L.

IVR Developer

“For example if you have multiple test cases and you want to upload same csv file to all the test cases then you need to upload / drag n drop it to all the test cases one by one.”
NS

Nilesh S.

Consultant - Test Engineer

Who uses Cyara?

Based on 14 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Information Technology and Services
Telecommunications
Computer Software
Financial Services
Others

Use cases

IVR
Automated Testing
Call Center
Contact Center
Customer Experience

Cyara's key features

Most critical features, based on insights from Cyara users:

Requirements-Based testing
Parameterized testing
Computer telephony integration
Test script reviews
Real-Time monitoring
Real-Time analytics

All Cyara features

Features rating:

Real-Time reporting
Real-Time data
Collaboration tools
Dashboard
Data visualization
Model-Based testing
Third-Party integrations
Customizable reports
Quality assurance
Performance testing
Performance management
Multi-Channel data collection
Monitoring
IVR
Hierarchical view
Drag & drop
Data import/export
Chatbot
API
Alerts/Notifications
Alerts/Escalation

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Cyara pricing

Value for money rating:

Starting from

0.01

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cyara price and value

Value for money rating:

To see what individual users think of Cyara's price and value, check out the review snippets below.

“Cyara has been one of our longest standing vendor relationships and trusted partners at the table. We love working with them.”

Verified reviewer

Anonymity request

“Anyone can learn it quickly and use it for desired purpose. You will get simplified results in the end which are nice to review.”
NS

Nilesh S.

Consultant - Test Engineer

Cyara integrations (2)

Cyara support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Email/Help Desk

Training options

In Person
Live Online
Webinars
Documentation
Videos

Cyara FAQs

Q. What type of pricing plans does Cyara offer?

Cyara has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Cyara?

Cyara has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cyara support?

Cyara supports the following languages:
English


Q. Does Cyara offer an API?

No, Cyara does not have an API available.


Q. What level of support does Cyara offer?

Cyara offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk

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