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Freshstatus Logo

Free Status Page and Incident Communication Software

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Freshstatus - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Freshstatus overview

Based on 73 verified user reviews

What is Freshstatus?

By industry, Freshstatus reviewers are most commonly professionals in information technology and services (22%). The most frequent use case for Freshstatus cited by reviewers is incident management (100% of reviewers).

What are the most popular integrations for Freshstatus?

The Freshstatus integration most frequently cited by reviewers is Freshping, a website monitoring product rated 4.9 out of 5 for its integration with Freshstatus.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Pricing

Status Page

User Interface

Bugs and Issues

Freshstatus’s user interface

Ease of use rating:

Freshstatus review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(26)
5(47)

What do users say about Freshstatus?

Reviewers indicate Freshstatus is easy to use and quick to set up, with many finding the interface intuitive and the rollout process straightforward. They appreciate the seamless integration with other Freshworks products and value the ability to create professional status pages with useful customization options. Some mention the free plan as a significant benefit, especially for small businesses or those on a budget.

They say the integration options are helpful but wish for more third-party connections and tighter links with Freshservice. Some feel domain customization and certain setup aspects can be challenging, and they note that pricing details are sometimes unclear.

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Who uses Freshstatus?

Based on 73 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Education Management
Computer & Network Security
Others

Use cases

Incident Management

Freshstatus's key features

Most critical features, based on insights from Freshstatus users:

Alerts/Notifications
Status tracking

All Freshstatus features

Features rating:

Alerts/Notifications
API
Customizable templates
Incident reporting
IT incident management
Maintenance scheduling
Real-Time notifications
Reminders
Status tracking
Task management

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Freshstatus pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Freshstatus price and value

Value for money rating:

To see what individual users think of Freshstatus's price and value, check out the review snippets below.

“Overall the experience is fantastic, the use of webhooks really allows you expand and report on so many systems.”
Verified reviewer profile picture

Anthony R.

IT Manager

“I love the customization level, being able to remove the "subscribe" button from the page, and having a free plan for small business like ours.”
LR

Lisandro R.

CTO

Freshstatus integrations (3)

Integrations rated by users

We looked at 73 user reviews to identify which products are mentioned as Freshstatus integrations and how users feel about them.

Integration rating: 4.9 (13)

It lets me know when my site goes down automatically which is amazing!

FW

Feliks W.

Owner

Freshdesk logo
Freshdesk

Integration rating: 5.0 (7)

Integration rating: 4.0 (5)

Twitter/X logo
Twitter/X

Integration rating: 4.0 (1)

Other top integrations

Freshstatus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Freshstatus FAQs

Q. Who are the typical users of Freshstatus?

Freshstatus has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Freshstatus used for?

Freshstatus from Freshworks provides companies with free custom-branded private and public status pages to communicate scheduled maintenance and incidents in real time. Incident templates, private notes, email and Twitter integrations, automated reminders and other tools are included to streamline communication. Freshstatus allows users to create public and private service status pages, branded with company logos. Private pages provide internal teams with insight into real-time service status, while public pages can be used to inform customers of any incidents or downtime. Incidents can be managed and tracked with Freshstatus’s incident templates and real-time updates. Private notes allow teams to collaborate and post private messages in context. Integrations with email and Twitter allow users to send out real-time updates from Freshstatus. Notifications can also be sent out to remind customers of scheduled maintenance at custom intervals. Maintenance statuses are updated automatically to keep everyone informed of progress. Freshstatus tracks all incident, service availability, and maintenance metrics, and provides users with insight into mean resolution times and incident frequency.


Q. What level of support does Freshstatus offer?

Freshstatus offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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