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Freshstatus Logo

Free Status Page and Incident Communication Software

Table of Contents

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Freshstatus - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Freshstatus overview

Based on 73 verified user reviews

What is Freshstatus?

By industry, Freshstatus reviewers are most commonly professionals in information technology and services (22%). The most frequent use case cited is incident management (100% of reviewers).

What are the most popular integrations for Freshstatus?

The Freshstatus integration most frequently cited by reviewers is Freshping, a website monitoring product rated 4.9 out of 5 for its integration with Freshstatus.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Pricing

Status Page

User Interface

Bugs and Issues

Do you work for Freshstatus? Manage this product listing

Freshstatus’s user interface

Ease of use rating:

Freshstatus reviews

Overall rating

4.6

/5

73

Positive reviews

81

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.81/10
Rating distribution

5

4

3

2

1

47

24

2

0

0

Pros
“Overall the experience is fantastic, the use of webhooks really allows you expand and report on so many systems.”
Verified reviewer profile picture

Anthony R.

IT Manager

“I love the customization level, being able to remove the "subscribe" button from the page, and having a free plan for small business like ours.”
LR

Lisandro R.

CTO

“We were looking for an affordable status page, and FreshStatus solved that need nicely, plus helped us make it look more professional by using a custom sub-domain and branding.”
MM

Mesbah M.

Software Engineer

Cons
“I didn't like the part where you had to go to Status Page Customization -> General to change the domain.”
AT

Andrea T.

Owner

“So far, our staff has been slow to adopt the use of templates and canned responses, but I haven't yet researched the reason for that.”
KW

Kimber W.

Business Solutions Analyst

“My biggest gripe about Freshstatus is that changes aren't saved when you go from one screen to another.”
Verified reviewer profile picture

Matt G.

Web Designer

Who uses Freshstatus?

Based on 73 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Education Management
Computer & Network Security
Others

Use cases

Incident Management

Freshstatus's key features

Most critical features, based on insights from Freshstatus users:

Alerts/Notifications
Status tracking

All Freshstatus features

Features rating:

Alerts/Notifications
API
Customizable templates
Incident reporting
IT incident management
Maintenance scheduling
Real-Time notifications
Reminders
Status tracking
Task management

Freshstatus alternatives

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/user

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Freshstatus pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Freshstatus price and value

Value for money rating:

To see what individual users think of Freshstatus's price and value, check out the review snippets below.

“Overall the experience is fantastic, the use of webhooks really allows you expand and report on so many systems.”
Verified reviewer profile picture

Anthony R.

IT Manager

“I love the customization level, being able to remove the "subscribe" button from the page, and having a free plan for small business like ours.”
LR

Lisandro R.

CTO

Freshstatus integrations (3)

Integrations rated by users

We looked at 73 user reviews to identify which products are mentioned as Freshstatus integrations and how users feel about them.

Integration rating: 4.9 (13)

It lets me know when my site goes down automatically which is amazing!

FW

Feliks W.

Owner

Integration rating: 5.0 (7)

Integration rating: 4.0 (5)

Integration rating: 4.0 (1)

I connected my X account to OwlKonnect, so I can create, write, and schedule my posts directly from OwlKonnect, and they automatically get published on X at the time I set.

BN

Blessing N.

Content writer and social media manager

Other top integrations

Freshstatus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Freshstatus FAQs

Q. Who are the typical users of Freshstatus?

Freshstatus has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Freshstatus used for?

Freshstatus from Freshworks provides companies with free custom-branded private and public status pages to communicate scheduled maintenance and incidents in real time. Incident templates, private notes, email and Twitter integrations, automated reminders and other tools are included to streamline communication. Freshstatus allows users to create public and private service status pages, branded with company logos. Private pages provide internal teams with insight into real-time service status, while public pages can be used to inform customers of any incidents or downtime. Incidents can be managed and tracked with Freshstatus’s incident templates and real-time updates. Private notes allow teams to collaborate and post private messages in context. Integrations with email and Twitter allow users to send out real-time updates from Freshstatus. Notifications can also be sent out to remind customers of scheduled maintenance at custom intervals. Maintenance statuses are updated automatically to keep everyone informed of progress. Freshstatus tracks all incident, service availability, and maintenance metrics, and provides users with insight into mean resolution times and incident frequency.


Q. What level of support does Freshstatus offer?

Freshstatus offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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