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GoodAccess Logo

Zero Trust Architecture as a Service

Table of Contents

GoodAccess - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

GoodAccess overview

What is GoodAccess?

GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. Our platform ensures seamless integration with modern SaaS/cloud applications as well as legacy systems, protecting critical assets for remote and hybrid workforces. GoodAccess serves businesses with 50-5000 employees across diverse industries, particularly those adopting multi-cloud and SaaS environments. Start your 14-day full-featured free trial.

Who uses GoodAccess?

By industry, GoodAccess reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for GoodAccess cited by reviewers is VPN (80% of reviewers).

What do users say about GoodAccess pricing?

Most users consider GoodAccess to provide strong value for money, citing reasonable, negotiable, and transparent pricing. Some users report recent price increases and feel the minimum user requirement and trial period could be improved.

Starting price

7per user /
per month

Alternatives

with better value for money


Pros & Cons

VPN

Team Management

User Interface

Bugs and Issues

GoodAccess’s user interface

Ease of use rating:

GoodAccess pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(11)
5(91)

What do users say about GoodAccess?

There’s currently no way to exclude specific traffic from the VPN tunnel — for example, access to personal websites like Reddit is blocked.

Select to learn more


Who uses GoodAccess?

Based on 102 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Marketing and Advertising
Computer Software
Health, Wellness and Fitness
Others

Use cases

VPN
Remote Work
Network Security
IT Management
Computer Security

GoodAccess's key features

Most critical features, based on insights from GoodAccess users:

VPN tunneling
Remote access/control
Authentication
VPN
Encryption
Secure login

All GoodAccess features

Features rating:

Two-Factor authentication
Remote monitoring & management
Application security
User management
Anomaly/Malware detection
Reporting/Analytics
Dashboard
Network security
For msps
Activity dashboard
Data security
Endpoint management
Firewalls
Compliance management
IP masking
Access controls/permissions
Single sign on
Policy management
Real-Time monitoring
Secure browsing
Threat response
Network monitoring
Server monitoring
Mobile access
SSL security
Multi-Protocol
Risk assessment
Risk analysis
Risk alerts
Multiple user accounts
Network provisioning
Next-Generation Firewall
No-log vpn
Reporting & statistics
Patch management
Privileged account management
Remote support
Ransomware protection
Remote Access Management
Whitelisting/Blacklisting
Web-Application security
Web traffic reporting
Web Threat Management
Web Inspection
Vulnerability scanning
Vulnerability protection
Visual analytics
User session management
User provisioning
User Activity Monitoring
Usage tracking/analytics
Uptime reporting
Threat intelligence
Third-Party integrations
Status tracking
Spam blocker
Self service portal
Security tools
Security auditing
Secure data storage
Search/Filter
Rules-Based workflow
Role-Based permissions
Multi-Language
Customizable reports
Credential management
Content filtering
Configuration management
Cloud security policy management
Cloud encryption
Cloud application security
Chat/Messaging
Behavioral analytics
Behavior tracking
Behavior analytics
Audit trail
Audit management
Application management
Application access control
API
Anonymous browsing
Alerts/Notifications
Alerts/Escalation
AI/Machine learning
Ad blocker
Activity tracking
Activity monitoring
Access management
Access certification
Multi-Factor authentication
Multi-Device support
Monitoring
Member accounts
Log access
Live chat
IT reporting
IT incident management
Issue auditing
IP filtering
Intrusion detection system
Insider threat protection
Incident reporting
Incident management
HIPAA compliant
Geo-spoofing
Filtering
Event logs
Endpoint protection
Employee activity monitoring
DNS leak protection
Data visualization
Data loss prevention
Data import/export
Dashboard creation

GoodAccess awards

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7

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Per month

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GoodAccess pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 1 Cloud & Branch Connector
  • Backup Gateway
  • Custom Domain Blocking
  • Custom Domain Names
  • Dedicated Customer Success Manager
  • Dedicated Gateway With Static IP
  • Encrypted Internet Access
  • Gateway-Level Access Logs
  • Knowledgebase Access
  • Mobile and Desktop Client Apps
  • Priority Chat and Email Support
  • Split Tunneling
  • SSO
  • System-Level Access Logs
  • Threat Blocker Basic
  • Two-Factor Authentication
  • Web-Based Central Management
  • SCIM
  • 24/7 phone service

Premium

11

/user

Per month

Features included:

  • 1 Cloud & Branch Connector
  • Custom Domain Blocking
  • Custom Domain Names
  • Dedicated Gateway With Static IP
  • Encrypted Internet Access
  • Gateway-Level Access Logs
  • Knowledgebase Access
  • Mobile and Desktop Client Apps
  • Priority Chat and Email Support
  • Split Tunneling
  • SSO
  • System-Level Access Logs
  • Threat Blocker Basic
  • Two-Factor Authentication
  • Web-Based Central Management

Essential

7

/user

Per month

Features included:

  • Chat and Email Support
  • Dedicated Gateway With Static IP
  • Encrypted Internet Access
  • Gateway-Level Access Logs
  • Knowledgebase Access
  • Mobile and Desktop Client Apps
  • Split Tunneling
  • Threat Blocker Basic
  • Two-Factor Authentication
  • Web-Based Central Management
  • MSI Deployment
  • Solution Architect deployment assistance

User opinions about GoodAccess price and value

Value for money rating:

Of 26 reviews that provide robust commentary on GoodAccess's price and value, 88% mention it in a positive light.

Most users consider GoodAccess to offer good value for money, citing its reasonable and negotiable pricing, especially when compared to competitors. They appreciate the cost-effective options for small teams and the availability of features like static IP addresses at a good price point. Reviewers indicate that the service is suited for various budgets, including non-profits, and find the pricing transparent and the onboarding process simple. Some users report that the pricing has increased, and a few feel that the minimum user requirement and trial period could be improved. However, overall, users find GoodAccess to be a cost-efficient and reliable choice.

, and

To see what individual users think of GoodAccess's cost and value, check out the review excerpts below.

“They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address.”
TJ

Tom J.

Lead Developer

“Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point.”
Verified reviewer profile picture

Marco O.

CEO

“The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features.”
VF

Val F.

Practice manager

GoodAccess integrations (4)

GoodAccess customer support

What do users say about GoodAccess customer support?

Customer support rating:

We analyzed 24 verified user reviews to identify positive and negative aspects of GoodAccess customer support.

Widespread user sentiment highlights prompt, friendly, and highly effective responses from the customer support team.

A significant portion of users found support staff helpful in resolving issues quickly and offering alternative solutions when needed.

Support options

Email/help desk
Phone support
Faqs/forum
Chat
Knowledge base
24/7 (live rep)

Training options

In person
Videos
Live online
Documentation
Webinars

To see what individual users say about GoodAccess's customer support, check out the review snippets below.

“Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.”

PT

Paul T.

President

“Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.”

DM

Dejan M.

COO

“The customer support is amazing and any problem is resolved within minutes.”

JH

Jacob H.

Managing Director

GoodAccess FAQs

Q. Who are the typical users of GoodAccess?

GoodAccess has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What are the benefits of using GoodAccess?

What does GoodAccess do?

GoodAccess protects the customer’s infrastructure under one zero-trust umbrella, regardless of how complex, heterogeneous, or widespread it is. It is a good fit for companies supporting full-remote or hybrid modes of work using both company-issued and employees’ own devices. The low-code/no-code, cloud-based SASE platform allows medium-sized businesses to create and manage zero trust architecture easily.

In today’s cybersecurity landscape, this is an essential part of any medium-sized organization’s security, and a highly effective enabler of regulatory compliance.

The GoodAccess platform combines several latest technologies to tackle the most pressing cybersecurity challenges of today.

✅ Remote access and BYOD—Device security enforcement with device inventory and posture checks.

✅ Multi-factor authentication (MFA)---Unified MFA solution for all critical systems, including legacy applications.

✅ Identity-based access control (IAM/FwaaS)---Zero-Trust Architecture enabling control of all access by identity (SSO/SCIM).

✅ Network encryption and segmentation—Segmentation at maximum granularity radically reduces the attack surface.

✅ Full control and visibility—Security logs and reports from across the entire organization with SIEM integration.

What makes GoodAccess unique?

GoodAccess stands out by its usability-first design. It is an all-SaaS, zero-hardware platform that fits any infrastructure to deliver network-based Zero-Trust Architecture (SDP) without the need for an IT expert on staff.

Our key uniquenesses include:

✅ Simplicity—Low-code/no-code/no-hardware platform for medium-sized organizations.

✅ Market-leading deployment time—GoodAccess takes hours to days to deploy.
Infrastructure-agnostic—Deployable over any existing infrastructure.

✅ Easy management—No certified IT experts needed.

✅ Zero Trust on network layer—Allows for simple integration of legacy applications.

✅ Based in the EU—Ideal cybersecurity provider for NIS2 compliance.


Q. What languages does GoodAccess support?

GoodAccess supports the following languages:
English


Q. Does GoodAccess support mobile devices?

GoodAccess supports the following devices:
Android, iPad, iPhone


Q. Does GoodAccess offer an API?

Yes, GoodAccess has an API available for use.


Q. What level of support does GoodAccess offer?

GoodAccess offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)

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