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VM Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual machine backup and replication for Hyper-V & VMware
Table of Contents
VM Backup - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
VM Backup overview
Based on 194 verified user reviews
What is VM Backup?
VM Backup is a server backup solution offering key features such as VM backup, backup and recovery, backup scheduling, and disaster recovery, among others.
Who uses VM Backup?
By industry, VM Backup reviewers are most commonly professionals in information technology and services (32%). The most frequent use case cited by reviewers is server backup (70%).
What do users say about VM Backup pricing?
Most reviewers indicate that VM Backup delivers strong value for money, citing fair, competitive pricing and a clear structure. Most users appreciate the rich features at lower costs, though some reviewers feel add-ons can increase expenses.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Backup
Restore
Data Recovery
Customer Support
Error Messages
Ease of Use
VM Backup’s user interface
VM Backup pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about VM Backup?
VM Backup is a server backup solution offering key features such as VM backup, backup and recovery, backup scheduling, and disaster recovery, among others.
Select to learn more
Who uses VM Backup?
Based on 194 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
VM Backup's key features
GetApp's analysis of 39 verified user reviews collected between July 2021 and November 2023 identifies VM Backup's most critical features and summarizes user sentiment about those features.
Reviewers appreciate VM Backup's ease of use and efficiency. They highlight the quick restoration of files within a backed-up VM without needing to restore the entire VM. Users report seamless integration with Hyper-V and VMware (excluding the free version). They find the selection process for VMs straightforward and commend the software's reliability and minimal effort required for configuration. They say VM Backup works well for daily use and supports both local and remote replication. Of the 20 VM Backup users who gave detailed accounts of their use of VM Backup, 100% rated this feature as important or highly important.
Brandon H.
IT Director
David B.
IT Professional
Reviewers indicate that VM Backup's Backup and Recovery capabilities are straightforward and efficient. They appreciate the multiple recovery methods, including full system restore, drive mounting, and individual file restoration. Users report the ease of setup and configuration, often taking just minutes. They find the process reliable, even after VM updates, and value the 'single pane of glass' for monitoring and control. They say the software consistently performs well, making recovery quick and easy. Of the 19 VM Backup users who gave detailed accounts of their use of Backup and Recovery, 100% rated this feature as important or highly important.
See related user reviews
William S.
Managing Director
Derek D.
Technical manager
Users report that VM Backup's Backup Scheduling is versatile and user-friendly. They appreciate the ability to establish different schedules for various destinations and continuous data backup. Reviewers highlight the flexibility and customization options, noting the drag-and-drop interface simplifies the scheduling process. They find it reliable, with backups running smoothly even during off-hours. They say the scheduling module is easy to set up and manage, providing granular control over backup jobs. Of the 19 VM Backup users who gave detailed accounts of their use of Backup Scheduling, 100% rated this feature as important or highly important.
See related user reviews
Giuliano S.
IT Support Manager
Steve H.
Code Mercenary
Reviewers feel that VM Backup's Disaster Recovery capabilities are robust and reliable. They emphasize the importance of quick recovery during outages, facilitated by replication and continuous protection capabilities. Users appreciate the options for offsite backups and the ease of restoring full servers or individual files. They report successful bare metal restores to different hardware and value the software's role in minimizing operational disruptions. They say VM Backup ensures systems are back online swiftly and efficiently. Of the 23 VM Backup users who gave detailed accounts of their use of Disaster Recovery, 91% rated this feature as important or highly important.
See related user reviews
Mukul N.
CTO
Mark R.
Managing Director
All VM Backup features
Features rating:
VM Backup awards
VM Backup alternatives
VM Backup
Starting from
595
Per year
NAKIVO Backup & Replication
Starting from
No pricing info
Vinchin Backup & Recovery
Starting from
No pricing info
Iperius Backup
Starting from
No pricing info
VM Backup pricing
Pricing plans
Pricing details:
User opinions about VM Backup price and value
Value for money rating:
Of 28 reviews that provide robust commentary on VM Backup's price and value, 89% mention it in a positive light.
Most reviewers indicate that VM Backup offers strong value for money, highlighting its fair and competitive pricing compared to other solutions, especially with its per-host or per-VM pricing models. They appreciate the rich feature set included at lower costs and find the pricing structure easy to understand. Users think the software provides a complete solution with a good balance of features and affordability, and they like the availability of free trials. Some reviewers feel that certain add-ons can increase costs, but they generally see the overall package as cost-effective for their needs.
, and
To see what individual users think of VM Backup's cost and value, check out the review excerpts below.
VM Backup customer support
What do users say about VM Backup customer support?
Customer support rating:
We analyzed 41 verified user reviews to identify positive and negative aspects of VM Backup customer support.
A significant portion of users highlight the fast response times and immediate assistance from the support team.
A number of users appreciate the knowledgeable, professional, and polite support staff who resolve issues efficiently.
Multiple users value the availability of various contact options, including live chat, phone, and in-app support.
A minority of users mention delays or limited coverage due to support not being available 24/7 or across all time zones.
Support options
Training options
To see what individual users say about VM Backup's customer support, check out the review snippets below.
“The quality of the support, the speed with which I can reach someone, and the genuine politeness of the staff make getting support painless.”
Matthew M.
President
“Their support is top notch, there's never a long wait on the live chat and their technicians are knowledgeable and quick to resolve issues.”
Dylan S.
Customer Support Engineer
“Honestly, support is good but needs to improve, support has a ticket number but follow-up is really poor.”
Akshila E.
IT Engineer
VM Backup FAQs
VM Backup has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is VM Backup used for?
Altaro VM Backup is a virtual machine backup and replication solution for Microsoft Hyper-V and VMware environments. The cloud-based application ensures business data is always secure with tools for automatic backup, WAN-optimized data replication, cloud storage management, continuous data protection (CDP), and more. Designed for IT departments, IT resellers and consultants, as well as managed service providers (MSPs), Altaro VM Backup provides robust, streamlined, enterprise-level functionality for backup, replication, and deduplication. Data backup and replication can be managed within Altaro VM Backup through features including augmented inline deduplication to speed up backups, WAN-optimized replication to any remote site, continuous data protection (CDP) for more frequent data backups, and concurrency to facilitate more backups simultaneously. All backed-up VM versions can be booted from the backup location at any time in the case of a disaster, and individual files can be retrieved from VM backups in a few clicks. The Altaro VM Backup backup health monitor continuously tracks backup storage health to ensure data is available at all times, and any corruption is automatically repaired as part of the next backup.
Q. What are the benefits of using VM Backup?
• Manage backup of VMs with features including backup scheduling, continuous data protection (CDP), 3-2-1 backup, cloud backup to Azure, grandfather-father-son archiving (GFS), and more.
• Be prepared for any disasters or loss of data and instantly boot any VM version from backup logs, and utilize granular restoration of full VMS or individual files.
• Monitor and manage all Altaro VM Backup installations from one central dashboard, configure all backup jobs remotely, and queue or schedule backup jobs for later.
• Backup VMs from the Microsoft Hyper-V and VMware platforms within one single console, and backup, restore, or replicate multiple VMs at any one time.
• Replicate VMs using Altaro VM Backup’s WAN-optimized replication tool which allows users to replicate to a remote site continuously.
Q. What languages does VM Backup support?
VM Backup supports the following languages:
Dutch, English, French, German, Italian, Spanish
Q. Does VM Backup offer an API?
Yes, VM Backup has an API available for use.
Q. What level of support does VM Backup offer?
VM Backup offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat
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