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SpiraTest Logo

Powerful Test Management Software

Last updated: April 2024

SpiraTest Reviews

Overall rating

4.0

/5

105

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.91/10

Reviews by rating

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Pros and cons

Very rich functionality, close to HP Quality Center, in some areas even better. Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented.
Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support.
Cusomtization is implemented by interface, not language. Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system.
If a requirement is just linked to a test step the result should be possible to link to that, currently if a step not at all related to the requirement fails the requirement will also fail.
Reports and workflows restricted to individual projects which gets really frustrating unless all work is done in a single project.
It has very poor response time when user copies and paste the test cases. Sometimes there are no updates on screen initially and after two mins user see multiple copies of tests.
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105 reviews

Recommended

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Val B.

Software Quality Assurance Analyst

Translation and Localization, 1,001-5,000 employees

Review source

Overall Rating

SpiraTest, a one stop shop for Quality Management

Reviewed 2 years ago

Transcript

Speaker 1: Hi, my name is Val. I'm a senior software quality assurance analyst, and I give SpiraTest a five. For more reviews, click the link below. We use it daily to track test cases and incidents or defects for our production software. We also use another software for legacy products, but this is a new configuration now, we're moving to cloud-based solutions so SpiraTest works perfectly for us. SpiraTest is different from other similar software packages or applications because what I like about it is that it has tracking mechanisms that would log any little change that you make. May be too much information but in the long run, if we need to track who made this change or that change and what they did and the progress of an incident or test case, it's easily found in the logs. Another plus is that a test case or a test plan or a incident could be easily graphed in reports and exported in a variety of formats, including Word, Excel, TXT, XML, and PDF, and also CSV. Those are the major pluses for this application besides it being easy to use and easy to teach a person to use. My company also has another software application that we use to track defects for our legacy program. And the main issue we have right now, it's not that bad, but in the future we'd like to see a plugin that would allow us to talk to this other software. Right now there's no plugin for that. So in order to import the cases or defects from the legacy program, it's a roundabout way. There's no direct plugin that you could actually run a script to import those cases into SpiraTest. So I made my opinion known to the SpiraTest reps and they told me they're working on it. Hopefully we'll see that in the future, and with that, it would make this product stronger and more valuable in the ISO management.

LC
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Liga C.

Consumer Electronics, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to integrate with our workflow

Reviewed 4 years ago

It's very easy to use. I also like SpiraTest API so I can implement some custom features with my other tools.

Pros

SpiraTest provides many solutions to integrate with other tools (e.g. Jira) so it's easy to integrate with our current workflow.

Cons

There is no way to customize the "Execute" under tools. For the Automated test sets, I hope to pop up the message to notify users the schedule of the automated testing for those test sets.

JD
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Juan D.

Banking, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do you want the red pill or the blue pill, the choice is up to you.

Reviewed 5 years ago

Automation v.s Manual and training has been made easier for an individual whom prior to 2018 had no I.T experience, I could pick up the product and teach myself with the Inflectra Webinaar sessions provided by CSR and the bloaks. FORZA

Pros

Spira Test meets halfway with Agile methodology and brings it to life with a user experience unparalleled in the current industry, excelsior!

Cons

Users not using it as designed, other than that. Almost perfect, keep doing what Inflectra's doing.

vs
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vivek sarma l.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice tool but needs lot of improvement

Reviewed 6 years ago
Pros

1) Cloud based software and hence we dont have to worry about maintaining it. 2) Can create Test plan and defect in same tool and can link the defect to the test plan ID which is useful feature.

Cons

1) UI, Look and feel is so old and need drastic change. 2) Session time out value is too low and need to login very frequently. 3) The defect number is not based on the product/project and its based on complete subscription. for ex: Defect number 1 might be for one product and defect number 2 might be assigned to different product. the next numbering should be per product/project. 4) attaching images are not user friendly.

Vendor response

We are a bit surprised with this review as we completely changed the UI about 3 months ago in v5.4. Also capturing screenshots is very easy, you just paste in the image, no uploading needed, perhaps the user was not aware of how this works. In terms of the IDs that is correct, but that is because you can share defects across projects (unlike other tools like JIRA) so you need to have globally unique IDs.

TP
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Tim P.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great value for money software with fantastic support

Reviewed 7 years ago
Pros

Have been using Spiratest for the last 3 years for defect tracking and test execution. It was already in use when i joined the company and i found it easy to use and feature rich. We use e seperate project for each or our customers & we can give them access to their own project to track defects during UAT.

Cons

Reports and workflows restricted to individual projects which gets really frustrating unless all work is done in a single project. No Enterprise reporting included so far, but i am told this is coming soon.

VN
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Vasu N.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spiratest is a complete test management software/Requirements Management Tool

Reviewed 7 years ago

Efficiently manage automated and manual test scripts and cases.

Pros

Great tool to help organize software testing needs like project requirements, building a test plan, writing the tests, planning the test activities and capturing the results also like bug tracking in the automation testing as well manual testing. Easy to use and everything can be tracked in one application..that's awesome.one tool for all like document collaboration,Test Case Management,Project Management,Requirements Management and etc and mainly affordable cost compare to other similar software

Cons

The UI, is not very friendly with a complex form to work on it frequently user experience application hang problems

Vendor response

Thanks for the great review. We have actually made some major UI improvements in the user interface in v5.3 this year, with most customers liking the new streamlined, simplified look.

RK
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Rajesh K.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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maintenance is very easy, loved the folder structure

Reviewed 7 years ago

Execution cycle is maintained Repository Easy to share

Pros

the release wise maintenance of folders and test cases are very good, user can execute same test case for each release

Cons

filters and copy fasting the test cases is very poor, sometimes it hang for all users who are logged in at the time someone copies it

TK
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Tarun K.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spira Hosted Solution

Reviewed 8 years ago

I am into quality assurance and testing. We were always looking out for a test repository that can help the team in sharing test assets and also produce reports. SPIRA lets us do both. We are only using SPIRA to define what we use in our requirement and defect tracking tool. It has been very helpful in showing test runs to the senior management as well.

Pros

Ease of use and it's setup

Cons

Excel functionality to export test cases needs an improvement as we cannot export only a limited set of test cases.

BR
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Becky R.

Information Technology and Services, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IT Organizational Improvement in Testing

Reviewed 8 years ago

Our first two projects are utilizing the Spira tool. This was not an easy effort for us to use something new as spreadsheets were our testing tool. We have had significant improvement in our testing process. We are very satisfied with the tool from both a processing perspective and the ease of use for the testers.

Pros

Ease of user for the testers

Cons

The administrative set for a nontechnical users was challenging but manageable

Sk
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Sathish kumar V.

Import and Export, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SpiraTest in not meeting our expectation

Reviewed 8 years ago

It would be good if you can improve your product usability and user-friendly Customer support resolving issues are not as expected - for many issues, there was no solution from support team While using the application we were getting exceptions in many areas Overall I would like to see if you can improve on the below-mentioned areas, which is affecting us very badly 1. Allow to delete user 2. To prepare a test suite for execution - takes lot of time 3. No flexibility to add our own status to Requirements/Releases - due to this we are not able to sync with Jira properly 4. Filtering or searching is not working properly 5. Report can be made simple to use 6. Still struggling to understand how your dashboard displays the data 7. Not able to sync Severity field of SpiraTest with Jira 8. Uploading test cases is been very difficult (we don't have folder option ) to directly upload the test cases into a specific folder. 9. Bulk Edit of test cases is not available

Pros

Cost wise it is affordable

Cons

Already listed in my feedback

Vendor response

We have worked very hard to help out Amber Road, but they have some environmental issues with their database server that has taken time to resolve. We are currently working with their IT group to get access to their on-premise installation to help them pinpoint which parts of their infrastructure is causing issues.

HS
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Hugh S.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We Use it Everyday

Reviewed 8 years ago

We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help move them through the review and approval cycle. There are some issues with the workflow that need to be fixed by Inflectra but overall it helps us to be more efficient. We convert the requirements to test case shells and the test team writes the test cases based on the shell. It makes it very convenient to be able to have the requirements and the requirements tied together. When the test cases get executed SpiraTest helps us see where we are in the test cycle. Additionally, we use the incident management to track bugs and other issues that arise during the test process. Overall we like the product. There are some outstanding issues that Inflectra needs to address, but the customer support has always been very responsive and being a small business the price of the package and support has been affordable.

Pros

Affordable and has lots of features.

Cons

Some quality issues. The software is well thought out, but it takes a little bit of time to learn its operation.

MC
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Marc C.

Management Consulting, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spiratest is the prefect monitoring solution for our testing needs

Reviewed 8 years ago

I have recommend Spiratest to my client ever since their version 2.0. The easy to use presentation, the report generation, the overall test structure of using a Test Catalog (Test Scenario) to built specific group of sequential test cases (Test Sets) help me create the proper tracking for mastering of End-to-End Test Scenario (reusing single test cases as modular steps)

Pros

Easy to use and personalize dashboards

Cons

Addon (Excel / Word) not in synch with the version which cause a lot of rework. Upload/Download from Excel is only available at version 4.0 but doesn't work with the version 5.0 for Test Cases/Test Sets, etc...

Vendor response

Thanks Marc for the feedback. Don't worry we are in the process of updating the Excel Add-In for version 5.0 so that you won't have to worry about that part in the next month!

CT
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Claus T.

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Highly adaptable and flexible solution that has lifted our test organization.

Reviewed 9 years ago

When we started out using SpiraTest nearly 4 years ago, we didn't have a structured process for mapping Requirements to Test Case coverage, or indeed test results. We started out from scratch, and have since expanded the use of the tool inside our organization to our remote location also. SpiraTest has enabled us to gain clear tracability and easy test case management, that makes regression test planning easy, and development of new test cases clear. We look forward to the continued development of the Web interface for test execution, which is the only drawback I can see compared to other solutions on the market.

Pros

No pros were added to this review

Cons

No cons were added to this review

PM
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P M.

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Great tool at a great price!

Reviewed 9 years ago

Really intuitive and easy to use. Does everything we need it to: - captures requirements - allows us to plan and design tests (and map requirements to them) - execute test runs and log incidents on the fly - with the option of managing incidents separately too - brilliant how related artefacts keep track of each other and the users can, at a glance, assess the overall progression of testing - document collaboration - really flexible and easy to customise from an Admin perspective as well - LDAP and email notification functionality really useful - huge array of useful add-ons - absolutely inexpensive when compared to HP Quality Centre.

Pros

No pros were added to this review

Cons

No cons were added to this review

PL
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Pierre L.

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Functionality is ok, user interface is pokey but reliable; generated reports are mostly terrible

Reviewed 9 years ago

As long as you don't need to generate printable output spiratest provides very good functionality for the price. Traceability of changes to the database, ability to define test plans, match them to requirements sets and automatically generate trace matrices are all very helpful. The only area where the inflectra implementation falls apart is dealing with images, such as screen captures necessary for documenting test results.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

We appreciate the limitations in reporting in terms of including images of certain test results and we are working on improving them in future releases.

CD
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Chris Deaton, ASU

Review source

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this is not my first test management system

Reviewed 11 years ago

I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or QTP. I am sure if you touted out feature lists one of the big guys would win and maybe a little bit in usability. I looked at more than a dozen products and the bottom line is that SpiraTest is a hugely superior value over everything I evaluated. We installed 9 months ago after an extended trial where we used it on a small cycled project. The staff was a tremendous help and a big part of our decision. We manage testing cycles for various projects across many departments. We are able to train quickly and let people take over as their own project owners in many cases and just stay in touch and help them along the way. Other projects we manage internally. One repository already has 13,000 test cases in it from a previous software import.

Pros

The value was great. Nothing came close. The flexibility is great with the plugins. We are attached to our hosted JIRA service and are working on Selenium right now. The support staff has always been great, from the first day of our trial on.

Cons

We have had a few down times. It was never enough to warrant a phone call, but a minor frustration. Image use is limited or at least not how we would like it. Its not perfect. :)

JK
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Joanna K.

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Nice and user frliendly

Reviewed 12 years ago

I would reccomend everyone to use it - its easy and powerful. just a very perfect price/functionality approach

Pros

Very flexible in customisation, Easy requirement and test creation and execution, possibility to different level of test status set up. I realy love the scope of addins that make testers life easier

Cons

No component testing approach but comparing to HP QC this looks like and only one disadvantage

SQ
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SR QA Engineer Q.

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Excellent Product with Very Low Cost (ownership) backed by Top of the line Support.

Reviewed 12 years ago

Very highly recommend, especially to small teams (may be upto 50). We are a small team and this product seem to top our evaluation of about 15 products. We wanted something that works with JIRA; then selenium and TCL scripts. And this does all of those with good QA test management. This may be our product of choice.

Pros

Has all the features we need to manage our SQA dept. Excellent integration to bug tracking tools. Great integration with automation testing for our needs - web, api as well as shell scripts. Excellent product, superb customer support. Very easy to setup and use. Great documentation. Excellent support - we are still evaluating this tool (along with bunch of other tools) and these guys respond to every question (even small) with very detailed explanation and very promptly. Customer service rating is 10 STAR not just 5 star.

Cons

None. Yes - none that are holding us back. In this budget range their reporting features are more than what we could expect (very good), though few additional improvements may be made. Note, we have not tried to customize them yet.

DL
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David L.

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Worth the money ;-)

Reviewed 13 years ago

It would be nice to have a forum/wiki on your website, where people can exchange knowledge or problems with other users.

Pros

quite easy to create testcases management of releases is a good feature interfaces between ldap and jira work well clear structure (by folders) of testcases clear notion of testing progress good export features (ecxel, word, html) support is very fast, competent and friendly

Cons

As a beginner it often happens that you leave a page without saving your work (for e.g. by clicking a link in the navigation). A hint, that you explicitly have to changes before you leave would be very helpfull. When deleting an item, there is a confirmation dialog. It would be helpfull if this dialog would also contain the name of the item to be deleted. It would be nice if attachements (e.g. screenshots) could be synchronized between jira and spiratest. If you comment on an issue that has already been synchronized to jira, this comment is not submitted to jira (it only works from jira to spiratest) Error messages within the windows event viewer are not easy to understand.

Vendor response

1) We do have support forums on our website (which we have let the customer know about) 2) We shall be adding better save and delete confirmations across the application. 3) The ability to sync attachments to/from JIRA will be part of a scheduled update to the plugin.

RG
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Ramiro G.

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Space for improvements but very good product

Reviewed 13 years ago

We really like the product and is our standard for Testing Control. It is very easy to use and promotes to keep simple and organized the Testing tasks. It's very useful to see the coverage of Testing against the Requirements.

Pros

A very simple approach for linking Requirements -> Test Cases -> Incidents Import/Export to Excel for advanced analysis Customizable fields

Cons

Only one: It lacks of a field for Incident categorization.

PH
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Peter H.

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Excellent Support Reponses !

Reviewed 13 years ago

Great product for the 4-5 days I've worked with it.

Pros

Took a few days to get used to but decent interface and meets most our needs thus far, submitted questions to Support on details and got great rapid response. Thank you !

Cons

Can't link a Requirement# to a Test Step within a Test Case.(Support forwarded request to development). Adding screen shots to a Test Step doesn't look like it can be done - we have lots of screen shots per our existing test steps, would like to get them in somehow, not just listed at the bottom of the Test Case. Q: Is there a way to display multiple Test Cases at once down the screen ? Often, there is a need to reference other Test Cases content more easily than clicking back and forth to another Test Case, so another Test Case can be completed or edited. It would be nice to be able to see multiple Test Cases displayed on the screen somehow, in parallel, or cascaded format, like Windows does - for ease in scoping a bigger picture say for consolidating similar Test Cases already written, etc. Thanks.

Vendor response

User was not aware of test step attachments tab, we provided guidance on how to use. Regarding the display of multiple test case, the system supports the use of browser tabbed browsing so that each browser tab can contain a different test case.

GS
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Gabby S.

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Good product, some cons

Reviewed 15 years ago

For a company how had no test management tool before this is a good step in the right direction with reasonable ROI. For an organization with methodology and reporting needs and large amount of users, this is not good

Pros

Very easy to use - self explanatory The basic dashboard and reports are ok Easy to install Good documentation

Cons

Limited customization options No documentation to reports customization Poor response time when the DB starts to get loaded - the client performance is poor while the srever resources are hardely consumed.

FS
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Frankco S.

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Don't under estimate

Reviewed 15 years ago

I have worked on Test Director v8.0 for several years and this tool was good as gold. When I joined the Health sector, the hospital just purchased SpiraTest and I really under estimated Spira. Giving it benefit of the doubt, I was really astonished using Spira. It is really a one-stop tool and meets all the requirements from Project Manager to Tester. The support I got from Spira was excellent and looking forward renewing our contract. Frankco

Pros

I really appreciate the Dashboard, as it provides a one stop shop.

Cons

Performance is a bit slow and not sure, because of IE6.

AL
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Anna L.

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SpiraTest 2.2

Reviewed 15 years ago

Excellent value for money

Pros

Very rich functionality, close to HP Quality Center, in some areas even better Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented Very affordable price Easy to implement, no complex software / hardware pre-requisites, an average Windows user can manage to install Easy to understand functionality, very little training required, most of the features user friendly

Cons

Some features are not very user friendly: Association of requirements to test cases and calling a test from another test case No dynamic call of parameters

OL
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Ovidiu L.

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Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use.

Reviewed 15 years ago

Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use. 9 because there also is room for improvement and because, even though we consider it to be the best tool that fits our needs, we would have wanted functionality that allows us to reuse test cases easily.

Pros

Excellent Customer Support, starting from the first day of evaluation. Easy to implement and to use. Offers integration with Jira and it uses more or less the same look and feel. Excellent Price ! Very customizable. Possibility to attach files without size limit. Very good reporting options, migration options and e-mail notification options. Project based.

Cons

It is not possible to use test cases from one project to another, even though some functionality can be common. However, this does not happen in all the companies, only a few might need to use the same test cases when testing two projects with common functionality.

DH
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Daniel H.

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For me I look for a tool that allows me to get my job done faster.

Reviewed 16 years ago

For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company. The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.

Pros

I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about. If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.

Cons

I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.