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TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
4.2
/5
165
Starting from
No pricing info
Value for money contenders
Functionality
4.2
/5
165
Total features
23
4 categories
Functionality contenders
Overall Rating
4.4
/5
165
Positive reviews
72
82
9
0
2
Overall rating contenders
Bernard R.
Head of QA and Release Management
Marketing and Advertising, 501-1,000 employees
Review source
Transcript
Berny R.: Hi, my name is Berny. I'm the head of QA. I give TestRail a five, and if you want to know more,...
Verified reviewer
51-200 employees
Used daily for 1-2 years
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Strong test case management, meaning more organized testing, meaning higher quality product.
- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects. - Sync logged bugs to the test cases you're testing for transparency. - Reporting and the ability to estimate testing allows for you to gather more information easily.
- It can be quite expensive for small teams, but it's well worth it. - Creating test cases in TestRail is pretty tedious (which is why I typically just import them). - Reporting system is a little complicated to understand and utilize effectively.
Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.
Matthew R.
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.
First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!
My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!
Pradeeptha D.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Ability to quickly put together test plans, and use existing test cases in creating test plans make the overall experience better
Easy to create test cases and ability to add test steps with screenshots which enable to describe the expected functionality/results clearly
1.Do not have proper rich text fields where you can easily format the test steps without having to use syntax 2. Inability to combine multiple projects in a given test plan/test run 3. Inability to create dash board that shows results of multiple projects 4. Need to easy to use help documentation
Piotr P.
Computer Software, 51-200 employees
Used weekly for 1-2 years
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I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to use, and all options and settings are close at hand. The structure of test management is also pretty clear. Projects -> Suites -> Sections -> Test cases. Easy to handle and maintain. The whole system is quite simple to integrate with e.g. Jenkins, Cypress, or Jira through the TestRail API. Some products...
The product is constantly developing. A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc. Ease of use. Customizability. Integration with other software (e.g. Jira, Cypress, etc.)
Minor bugs. Quite a high price. Rather plain design (not really intuitive)
Prasuk D.
Computer Software, 501-1,000 employees
Used daily for 1-2 years
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TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.
-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project. -Feature to export/import files for test-cases from xml, csv and xls files. -The provision to define milestones can be useful for maintaining release-wise goals. -The User can define the expected duration and priority for a test-case. - The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.
- Test results should be editable as required in some cases.
Hello Prasuk, thanks for your awesome feedback. We really appreciate it. Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field. Please do not hesitate to write to us at contact@gurock.com in case of any additional feedback/comments.