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TestRail

4.4
(165)

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Test case management software for QA & development teams

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(3)

TestRail Pricing, Features, Reviews and Alternatives

TestRail FAQs

Q. What type of pricing plans does TestRail offer?

TestRail has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of TestRail?

TestRail has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does TestRail support?

TestRail supports the following languages:
English

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Q. Does TestRail offer an API?

Yes, TestRail has an API available for use.

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Q. What other apps does TestRail integrate with?

TestRail integrates with the following applications:
Microsoft Visual Studio, MantisBT, GitHub, Redmine, Jira, Assembla, Pivotal Tracker, Bitbucket

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Q. What level of support does TestRail offer?

TestRail offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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TestRail product overview

What is TestRail?

TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process.

Key benefits of using TestRail

  • Test projects and test cases can be managed, giving users access to all test data in a single location, and with the ability to archive completed projects.

  • TestRail supports both agile and traditional approaches to testing, teams of any size, and any kind of testing method, including functional, exploratory and automated testing.

  • Test results can be entered and tracked in TestRail, and users can track versions, measure test times, link to defects, and add attachments.

  • A range of configurable project reports can be generated from built-in templates, covering defects, references, test coverage, and a variety of other metrics and statistics.

  • Tests can be assigned to users, with attachments, commenting, and feedback loops to enable collaboration, and automated email notifications for new comments and assignments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Videos
    Webinars

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    TestRail pricing information

    Value for money

    4.2

    /5

    165

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    TestRail features

    Functionality

    4.2

    /5

    165

    Total features

    23

    4 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export
    User Management
    Real Time Reporting
    Search/Filter
    Bug Tracking
    Commenting/Notes

    Functionality contenders

    TestRail users reviews

    Overall Rating

    4.4

    /5

    165

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.14/10
    Rating distribution

    5

    4

    3

    2

    1

    72

    82

    9

    0

    2

    Pros
    Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.
    For me the biggest advantage of using TestRail was its JIRA integration. Ability to create, edit and manage testcases as well as testsuites is amazing.
    For the features we needed, TestRail was the best fit and has a great price.
    Cons
    Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan. Also bulk option to mark test cases Pass / Failed / Blocked is not possible.
    Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.
    On top of this there is no option to delete all or multiple test suite attachments - you must remove each one individually. Very inconvenient and tedious.

    Overall rating contenders

    AvatarImg
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    Bernard R.

    Head of QA and Release Management

    Marketing and Advertising, 501-1,000 employees

    Review source

    Overall Rating

    Very user-friendly and powerful features

    Reviewed a year ago

    Transcript

    Berny R.: Hi, my name is Berny. I'm the head of QA. I give TestRail a five, and if you want to know more,...

    AR
    AvatarImg

    Verified reviewer

    51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Revolutionizes test case management.

    Reviewed 5 years ago

    Strong test case management, meaning more organized testing, meaning higher quality product.

    Pros

    - Intuitive UI system that allows you yo easily organize test suites, test runs, and projects. - Sync logged bugs to the test cases you're testing for transparency. - Reporting and the ability to estimate testing allows for you to gather more information easily.

    Cons

    - It can be quite expensive for small teams, but it's well worth it. - Creating test cases in TestRail is pretty tedious (which is why I typically just import them). - Reporting system is a little complicated to understand and utilize effectively.

    Vendor response

    Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.

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    Matthew R.

    Computer Software, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    TestRail: Great for companies willing to pay for it!

    Reviewed 4 years ago

    Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

    Pros

    First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

    Cons

    My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

    PD
    AvatarImg

    Pradeeptha D.

    Information Technology and Services, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    TestRail review - QA perspective

    Reviewed 4 years ago

    Ability to quickly put together test plans, and use existing test cases in creating test plans make the overall experience better

    Pros

    Easy to create test cases and ability to add test steps with screenshots which enable to describe the expected functionality/results clearly

    Cons

    1.Do not have proper rich text fields where you can easily format the test steps without having to use syntax 2. Inability to combine multiple projects in a given test plan/test run 3. Inability to create dash board that shows results of multiple projects 4. Need to easy to use help documentation

    PP
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    Piotr P.

    Computer Software, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    TestRail - test management better than competitors.

    Reviewed 10 months ago

    I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to use, and all options and settings are close at hand. The structure of test management is also pretty clear. Projects -> Suites -> Sections -> Test cases. Easy to handle and maintain. The whole system is quite simple to integrate with e.g. Jenkins, Cypress, or Jira through the TestRail API. Some products...

    Pros

    The product is constantly developing. A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc. Ease of use. Customizability. Integration with other software (e.g. Jira, Cypress, etc.)

    Cons

    Minor bugs. Quite a high price. Rather plain design (not really intuitive)

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    Prasuk D.

    Computer Software, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Best test-case management tool.

    Reviewed 4 years ago

    TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

    Pros

    -TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project. -Feature to export/import files for test-cases from xml, csv and xls files. -The provision to define milestones can be useful for maintaining release-wise goals. -The User can define the expected duration and priority for a test-case. - The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.

    Cons

    - Test results should be editable as required in some cases.

    Vendor response

    Hello Prasuk, thanks for your awesome feedback. We really appreciate it. Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field. Please do not hesitate to write to us at contact@gurock.com in case of any additional feedback/comments.

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