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TestRail

Test case management software for QA & development teams

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TestRail Pricing, Features, Reviews and Alternatives

TestRail product overview

Price starts from

$

36

/momonth
Per User

What is TestRail?

TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process.

Key benefits of using TestRail

  • Test projects and test cases can be managed, giving users access to all test data in a single location, and with the ability to archive completed projects.

  • TestRail supports both agile and traditional approaches to testing, teams of any size, and any kind of testing method, including functional, exploratory and automated testing.

  • Test results can be entered and tracked in TestRail, and users can track versions, measure test times, link to defects, and add attachments.

  • A range of configurable project reports can be generated from built-in templates, covering defects, references, test coverage, and a variety of other metrics and statistics.

  • Tests can be assigned to users, with attachments, commenting, and feedback loops to enable collaboration, and automated email notifications for new comments and assignments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Videos
    Webinars

    TestRail pricing information

    Value for money

    4.3

    /5

    150

    Price starts from

    $

    36

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TestRail features

    Functionality

    4.2

    /5

    150
    Total Features28 4 categories

    Most valued features by users

    API
    Access Controls/Permissions
    Reporting/Analytics
    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export
    Workflow Management
    Collaboration Tools

    Functionality contenders

    TestRail
    Functionality
    #1
    Testim
    Functionality
    #2
    mabl
    Functionality
    #3
    Raygun
    Functionality
    #4

    TestRail users reviews

    Overall rating

    4.4

    /5

    150

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    69

    73

    8

    0

    0

    Pros
    Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

    JB

    Jason B.

    Straight forward, easy going and great options between enterprise and non enterprise vs on prem and on cloud. Great to customize and great price.

    KL

    Kelsey L.

    For me the biggest advantage of using TestRail was its JIRA integration. Ability to create, edit and manage testcases as well as testsuites is amazing.

    AR

    Anonymous Reviewer

    Cons
    Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan. Also bulk option to mark test cases Pass / Failed / Blocked is not possible.

    DN

    Deepa N.

    Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

    BM

    Basha M.

    On top of this there is no option to delete all or multiple test suite attachments - you must remove each one individually. Very inconvenient and tedious.

    CD

    Cole D.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best test management tool for QA

    Reviewed a year ago

    It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.

    Pros

    I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification.

    Cons

    Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.

    Vendor response

    Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work. Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help! - Matt C from TestRail

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Testcase Management

    Reviewed 2 years ago

    We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

    Pros

    Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

    Cons

    Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

    Vendor response

    Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use Test Management tool

    Reviewed 2 months ago
    Pros

    Its very easy to add the test scenarios in the existing Test Run. We can create multiple Test runs and could create a lot many reports with different filters. As an admin too its very easy for me to give specific access to different members in my team.

    Cons

    There should be some report format where I could show the Stories, linked Test scenarios, linked defects and their status in more readable way. As of now its there but I feel their is a need of more clarity in the reports.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    TestRail good for somethings, but not for others

    Reviewed 3 years ago

    We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

    Pros

    TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

    Cons

    TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very mature test management tool

    Reviewed 2 months ago

    I'm very happy with it, it's stable, has a slick UI and overall it's a well-built product.

    Pros

    It can cover all of my needs in the entire test life cycle, it's very customizable - I've been adding a lot of my own custom fields to test case templates, for instance. It supports adding shared steps to make your tests more concise, lot of reporting options, milestones, test planning. Pretty much everything a tester needs.

    Cons

    I would like to see an option to add data parameters for my tests.

    TestRail FAQs and common questions

    TestRail has the following pricing plans:
    Starting from: $36.00/month
    Pricing model: Subscription
    Free Trial: Available


    TestRail has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    TestRail supports the following languages:
    English


    Yes, TestRail has an API available for use.


    TestRail integrates with the following applications:
    Microsoft Visual Studio, MantisBT, FogBugz, GitHub, Redmine, Jira, Assembla, Pivotal Tracker, Bitbucket


    TestRail offers the following support options:
    FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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