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Modern process management for teams.
Typical customers
Platforms supported
Support options
Training options
Functionality
4.5
/5
557
Total features
128
17 categories
Functionality contenders
Overall Rating
4.7
/5
557
Positive reviews
429
107
15
1
5
JC
Josh C.
KR
Kyle R.
PH
Percy H.
EM
Eliza M.
JK
Joel K.
JC
Josh C.
Overall rating contenders
Kimberly C.
Writer/Editor
Management Consulting, self-employed
Review source
Transcript
Kimberly: Hi, I'm Kimberly, a certified online business manager. I work with mainly coaches and consultants....
Maddy O.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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We use Process Street similarly to a project management tool. All of our new content projects are administered via Process Street and this tool makes it easy for everyone involved in production to know what's expected of them, when. It's a flexible process that changes when, for example, clients need edits or we have to modify the workflow after first assigning the topic. Process Street works with us, not against us. We also use it for miscellaneous tasks like onboarding new team members, new clients, and to set expectations for various repeated projects outside our standard new content workflow.
I love that I can use this tool to build any workflow, for any use case, and for any customer. I have not found a project management tool (and I've thoroughly tested several) that empowers me to build an intuitive custom workflow like Process Street has. I feel like I'm only scratching the surface of what I could accomplish with this tool and the possibilities are exciting!
There are some quirks that I trust will be worked out in time, like more options for organizing conditional logic settings or being able to copy parts of one workflow to another. I think the only thing I would change about Process Street is creating some additional efficiencies to scale workflow building but I can't think of any major features it's missing.
David B.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Since using Process.st, the clarity on the tasks to be completed in a repetitive process has been eye-opening, no longer are employees making assumptions as to what should happen or ceasing forward movement because the task has some ambiguity to it. Existing workflows would require manual review of completed tasks and a multitude of hours of following up to verify that they were done and by whom. The time efficiency has allowed us to take on additional work with the same amount of staff.
The ability to have conditional logic among the tasks is wonderful, it allows us to only present the tasks that need to be completed and hide the ones that do not.
So far we haven't found any cons relating to this solution, we are very happy with it so far.
Gabriel R.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Helps our team maintain consistent results in day-to-day tasks, and manage small projects/more involved tasks where multiple people have a part in getting things done.
– Lack of granularity in roles/permissions (ex. needs an Editor-level role to allow creation and maintenance of checklists without access to truly administrative settings/controls) – Unexpected results with regard to assignments (ex. all our employees are admins as we want them to have the ability to create and update workflows; being an admin makes assignments/permissions/visibility moot) – Too little automation customization (ex. Slack connection is very limited) – The presentation of certain features and functionalities can be confusing (ex. Reports and Inbox appear to serve a similar purpose, with Inbox being comparatively feature-poor) – Content -> Send Email and Forms -> Long Text lack even simple formatting capability
Ayse Deniz K.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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Love it. I literally don't know how we managed to operate until we started to map out our processes on PS.
We love that Process Street automatically ranks tasks according to their due date and that different teams can collaborate on the same project without having to inform each other about upcoming tasks.
When editing templates, they are not great at updating the active workflow runs. Also pathways aren't working properly and the tool often gets confused. I would also love to have a test feature where I can test the run without assignees getting tons of notifications.
Kate P.
Verified reviewer
Management Consulting, self-employed
Used weekly for less than 6 months
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I was initially resistant because I only thought it was for checklists, but was 100% converted once I learned about the automations and conditional logic. I recommend it to all my clients--seriously!
The versatility afforded the user, administrator, and business owner makes Process.st both a means in which to implement a new procedure or protocol, but also to do so in a collaborative space.
There are some intuitive keystrokes and shortcuts that don't work in Process.st (e.g., Control-Z and Control-K). It is not as easy to unbox and use as, say, jotform.
Q. What type of pricing plans does Process Street offer?
Process Street has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Process Street?
Process Street has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Process Street support?
Process Street supports the following languages:
English
Q. Does Process Street support mobile devices?
Process Street supports the following devices:
iPad, iPhone
Q. Does Process Street offer an API?
Yes, Process Street has an API available for use.
Q. What other apps does Process Street integrate with?
Process Street integrates with the following applications:
Wufoo, GitHub, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Dropbox Business, Zoho CRM, Calendly, Watershed, Zapier, Timely, DocuSign, Airtable, Google Workspace, Trello, Google Drive, Poptin, Pipedrive, Citrix ShareFile, Yammer, NetSuite, ShareFile VDR, HelloSign, Freshdesk, Sakari, Stripe, Jotform, SAP Business One, Salesforce Sales Cloud, Slack, Microsoft 365, Typeform, Quickbooks Online, Chargebee, Google Calendar, Mailchimp, Greenhouse, Asana, Xero, Parseur, HubSpot CRM, Evernote Teams, Google Sheets, Intercom, Shopify, Zendesk, Microsoft Excel
Q. What level of support does Process Street offer?
Process Street offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support