TrueCommerce Features List

TrueCommerce

Electronic Data Interchange & eCommerce software

4.33/5 (39 reviews)

TrueCommerce Feature Summary

  • Data format translator
  • AS2 specification compliance
  • Pop-up alerts
  • Electronic data interchange
  • Multi-channel management
  • Trading partner platform
  • Compliance management
  • Trading partner map plug-ins
  • Automatic updates
  • Third party integrations
  • Accounting integration
  • Supplier management
  • Supply chain planning
  • Audting
  • Vendor management
  • Supplier onboarding
  • Project management
  • Net Promoter Score (NPS) surveys
  • Invoice management
  • Electronic invoices
  • Supplier training management
  • eCommerce integration
  • eCommerce management
  • Password management
  • B2B eCommerce portal
  • Amazon marketplace integration
  • Custom designed B2C stores
  • Automatic notifications
  • Order fulfillment
  • Order processing
  • Shipping management
  • Inventory management
  • Communication management
  • Status tracking
  • Purchase order management
  • Supports ASC X12, UN/EDIFACT and XML syntax
  • Configuration management
  • Data import/export
  • Automated scheduling
  • Activity monitoring
  • Label printing
  • Document management
  • Mobile POS
  • Real time data
  • Search functionality
  • Discount management
  • Multi-location
  • Customer history
  • Mobile signature capture
  • Offline order capture
  • Logistics management
  • Data mapping
  • Event scheduling

IT Management Feature Comparison

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Collaboration Tools (50 other apps)
Data Import/Export (70 other apps)
Drag & Drop Interface (80 other apps)
Monitoring (172 other apps)
Projections (61 other apps)
Real Time Data (67 other apps)
Real Time Monitoring (72 other apps)
Real Time Reporting (56 other apps)
Reporting & Statistics (53 other apps)
SSL Security (64 other apps)
Third Party Integration (97 other apps)
User Activity Monitoring (49 other apps)
Workflow Management (65 other apps)

Competitor Feature Comparison

TrueCommerce Feature Reviews

25 reviewers had the following to say about TrueCommerce's features:

Anonymous
A verified reviewer

Very helpful with mapping any field I need in Quickbooks

2017-10-24

Not having to manually enter orders

Pros

QuickBooks Integration, simple to navigate Transaction Manager, excellent customer support.

Cons

Add-on's are needed to get full functionality with drop ship customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lane Johnson

True Commerce Rocks!

2016-04-26

This is especially useful when providing inventory feeds (846 documents) to our customers as well as exporting sales orders into our ERP system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Allison Henderson

Great daily tool used to make our business better.

2017-09-19

Receiving and importing multiple customers' orders quickly and efficiently.

Pros

The software is very user friendly and customer support is always helpful and quick to respond.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pat Magee

100% satisfacttion.

2016-04-15

Their integration with QuickBooks works flawlessly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Todd Parsons

I love this product

2017-06-01

Allows us to work with larger customers that require EDI with minimal admin hours

Pros

The support staff is amazing and take the time to help you and teach you.

Cons

I would love to see different levels of mapping tools available to users based on their experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adriana Camino

Very easy to use, excellent customer service.

2017-06-12

Pros

Quick customer service. We've only had to call one or two times and we've always been given prompt and efficient service.

Cons

Slow export times. This may be an issue on our end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Margaret Wood

True Commerce's EDI is extremely reliable and accurate

2018-03-14

The ease of use and the reliability of the product makes our job easier All our needs are being met.

Pros

We have had a small number of issues with the data transfers over the past 5 years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Art Andreasyan

Horrible Company for EDI Integration

2016-11-14

Second, we passed our deadline for integrating with our trading partner. Third, after failing to provide any integration and admitting that their team was wrong in their capabilities they are refusing to provide any refund.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HighJump


TrueCommerce has provided the customer with the solution they purchased to include integration. In fact, the customer sent us this direct quote in an email communication: ¿In addition, I would like to possibly leave a Capterra review that the TrueCommerce Team was great in trying to find any potential solutions to solve our EDI problems. Thanks, Arthur Andreasyan." The Customer decided to stop working with TrueCommerce a day later.

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Michele Lyter

Easy to use.

2017-06-09

Pros

It saves time not having to do order entry.

Cons

There is nothing that I do not like about the software. It is easy to use and has helped our ordering process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
David Paulus

We use True Commerce for your daily EDI business within 30 Watt.

2018-06-18

Time / Cost Savings.

Pros

Since switching from SPS to True Commerce, the functionality and overall user experience has gone up.

Cons

Some of the functionality limitations and needing to go through some custom background coding. But that doesn't happen too often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Poli

Great Tool to Support our EDI Requirements

2017-09-25

True Commerce has allowed us to integrate seamlessly with our much larger customers in a professional, cost effective manner.

Pros

Reps are knowledgeable, but also have access to higher levels of support when needed (and not afraid to use the resource).

Cons

My only complaint would be that customer service occasionally takes longer than desired to respond to questions or problems. This was only an issue on a couple of instances where we had complex implementation errors... it was eventually resolved to my satisfaction, but I felt like I had to be persistent to keep progressing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Winston Hsu

Value EDI solution for small business

2017-07-21

Pros

Easy use no brain. You need at least the basic of EDI knowledge.

Cons

Hope they solved in the new UI

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Raylene DeClue

User Friendly

2017-06-09

Ease of order entry from with other customers and that High Jump has already mapped to many of our customers in the past. They already have experience with our Trading Partners.

Pros

The program once trained on is really user friendly. The dashboard is easy to navigate and I like the visibility of open project completions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Phillips

Exceptional EDI package

2017-09-19

Being able to trade EDI purchase orders, Advance Ship Notifications, Invoices, and a few other misc documents with over 60 different EDI trading partners.

Pros

HighJump/TrueCommerce has already made the connection and EDI mapping to many hundreds of EDI trading partners and they maintain the EDI maps so we do not need to worry about trading partner EDI map changes.

Cons

Above that amount Scheduler sometimes has issues, but 500 per half hour is an immense amount of POs, and the system always works if you export POs by hand (which only takes a few seconds to initiate).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara Mayson

Supplier receiving and processing orders

2017-10-17

Automation with big box retailers.

Pros

Ease in which to create/process new orders Ability to edit and send ASN's with little hassle Ability to use "turnaround" to create new documents.

Cons

Loading time, bogged down by amount of items in received/sent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

A not bad software can fit into most of your business's EDI needs

2018-04-10

Their customer support is dedicated and passionate to solve your problems.

Pros

They basically can fit into almost all of the big ERP system like QB, NS...etc. They can fit into most of the trading partners. We have more than 20 EDI connections with them. They just get rid of their Silverlight based webpage and deploy new like of the portal which is better.

Cons

The webpage loading time is slow...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sherry Karter

Best technical people on the planet and great product!

2016-04-15

They had to come up with some unusual workarounds to integrate into Microsoft Dynamics GP for us and it works like a charm!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason Grund

Highly recommend this company!

2017-03-23

We receive approximately 3000 orders each week via True Commerce and all of them are exported directly into our accounting system without issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pam Besser

Software, Customer Service and Over All Support is Exceptional compared to other EDI Providers!

2016-04-15

The Integration team is excellent to work with.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mike Conner

True Commerce lies about the capabilities of the software.

2017-05-31

Cons

They say they can pull from custom fields in QuickBooks, and they cannot. Every time a new next step was ready during the initial set-up, a new customer service rep was assigned to us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from HighJump


TrueCommerce was able to pull data from the custom fields in QuickBooks. However, the client did not send the required information that we requested as this was a custom set-up and mapping. Instead, we were notified by customer that they did not want to move forward, and would stick with their current portal solution.

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Jim Myers

Easy to use, Great Support

2017-11-16

Pros

After a year on the system I transferred the EDI management back to the business.

Cons

This seems to cause an issue with creating and managing users. (Hosted Solution)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Jepsen

Easy to setup

2017-10-02

Access to new customers who only transact using EDI.

Pros

TCommerce kept the setup as easy as it needed to be.

Cons

Would like a visual aid to demonstrate various flows of information to and from customers and other software products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Margie Carroll

TrueCommerce takes the "scariness" and mystery out of EDI.

2017-04-17

TrueCommerce is so easy to use! The interface is similar to how email is set up, you have an Inbox and a Sent folder, etc.

Pros

Ease of use.

Cons

Monthly charges cannot be pro-actively changed for current month. This makes it difficult to manage your monthly fees if you are not 100% certain of volume you anticipate doing in a month that has not ended yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca Dersch-Bell

I have had the best 4 years of partnership with True Commerce... With many more years to come!

2017-05-31

This software has helped our company become more efficient with our daily tasks. Also, we are able to meet each of our Trading Partner requirements through True Commerce. Personally, True Commerce has helped me become knowledgeable and confident about EDI and its ability to help our company grow and become for efficient.

Pros

I also love their software application. Through the integration process I was empowered to learn the software so that I could make edits and changes as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephan Champagne

Bad analysis of requirement/ Bad solution architecture / Bad service

2018-02-23

We are no longer using it

Pros

It covers the basics out of the box. The sales team knows how to get you to buy there services. It runs under windows

Cons

Months after we stopped using the service, we are still receiving email notification, when we told customer service, they had us reinstall the program so we can go in our now inactive account to remove the notifications ourselves from system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more