VisionFlow Pricing, Features, Reviews & Comparison of Alternatives

VisionFlow

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

4.33/5 (9 reviews)

VisionFlow overview

What is VisionFlow?

VisionFlow is a lifecycle software for organizations that need a single coherent project and process platform to develop, maintain and support their products, services and customers.

If your organization has realized that you need one coherent platform for developing applications or products that supports your efforts, VisionFlow is your best choice and will make your work more efficient and cost effective.

If you organization only need a small part what VisionFlow offers we are there for you since you can pick and choose the parts you need. And down the road, if you decide to add more teams or departments, you are more than welcome to add more and more functionality to your account.

VisionFlow supports the Lean and Agile (such as Scrum and XP) way to manage projects with tools such as Task Board, Kanban Board, Burn-Down Charts and Cumulative Flow Diagrams (CFD), but can also be used for Traditional Project Management.

Since the software is modular you can pick and choose the parts you need. In addition to the Project Management, CRM, Chat and Product/Asset management modules, VisionFlow has a HelpDesk/Service Desk Module for managing support tickets, submitted from Emails, Phone Calls or from the built-in web-based Support Portal. Using this module the basic ITIL processes are supported, such as Incident Management, Problem Management and Change Management. Up to 13 processes are implemented on customer sites.

VisionFlow also contains a Document Management System. With this module you can organize your documents and make sure that only the right people can get access to your sensitive information.

With all modules in combination, VisionFlow can also be used for Application Lifecycle Management, i.e. from Idea to Execution and also during the Maintenance and Support phase.

Since VisionFlow enables all people in a company to be working with the same system, Communication between people will increase and nobody will feel left out from the information. Experience has shown that the Project Success has been improved significantly by using VisionFlow!
visionflow.com

Pricing

Starting from
€19/month
Pricing options
Free trial
One time license
Open source
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Czech, Danish, Dutch, French and 6 other languages, German, Norwegian, Polish, Russian, Spanish, Swedish
VisionFlow screenshot

VisionFlow reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.5
  4.1
  4.7
Armin Saracevic

Excellent tool

Used daily for 2+ years
Reviewed 2016-10-04
Review Source: Capterra

We use it for our global web support and you can configure it to what ever you like. Great and friendly support. Very much recommended.

Pros
Configurable from scratch and well designed.

Cons
Some HTML and programming experience might be good to have if you would like to do more suff on your own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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René Hans

Very flexible, robust toolset, many application possibilities, out-of-the date UX

Used daily for 2+ years
Reviewed 2016-12-09
Review Source: Capterra

I am using Visionflow (Visionproject) since 2007 for different internal and external business processes and services, substantially for service management. I really appreciate the variety of possible usage and the overall flexibility as well as the service quality of the team behind. The deep and very customizable integration of E-Mail Communication is (still) a big advantage compared with Visionflow´s competitors. Nevertheless, the design/frontend is unchanged for many years and out-of-date. I assume this might be a barrier for some users.

Pros
Flexibility, E-Mail Integration, Stability

Cons
UX, Document Management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anita Evers

Excellent customer support

Reviewed 2016-12-08
Review Source: Capterra

We have only experienced very professional feedback on both ordinary support as well as feature/defect handling. The software is very user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Ylva Nordenström

VisionFlow - really fit for purpose

Used weekly for 6-12 months
Reviewed 2016-12-16
Review Source: Capterra

We started implementing this system one year ago. A couple of users got the opportunity to start using the VisionFlow in their daily work. Already after a couple of weeks, other colleagues requested to start using it. Today, more than half of our company is using the system, which is contributing to a better working environment. From now we can monitor our processes in a much better way, we can search for things and we get any support we need from Visionera.

Pros
It works as expected: the functions we need are already in the system.

Cons
-

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kalle Johnsson

VisionProject - The communication software for our organisation

Reviewed 2010-07-28
Review Source: Capterra

I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project management functionality. Preferably everything in combination to keep the information together and be able to communicate between the different parts of the organisation.

Pros
Very easy to use, Great functionality that includes Project Management, HelpDesk with an external Support Center Module, Issue Tracking, Document management. It also includes Knowledge base and Discussion forum functionality, but we are not using that. Great support. They come back so quickly with replies to everything. That really helps the efficiency when getting stuck.

Cons
I would like to have a reports module where I can create my own reports. Today I have to use the reports that are in the system. They are quite okay, but sometimes I would like to create my own reports, so I would like to have the flexibility.

Rating breakdown

Ease of use
Customer support

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VisionFlow pricing

Starting from
€19/month
Pricing options
Free trial
One time license
Open source
Subscription
View Pricing Plans

VisionFlow can be licensed as a SAAS solution or installed server application. Prices vary based on the number of users licenses and modules you need. Total flexibility.

VisionFlow features

API (377 other apps)
Access Control (151 other apps)
Activity Dashboard (203 other apps)
Activity Tracking (106 other apps)
Alerts / Escalation (109 other apps)
Auditing (107 other apps)
Automatic Notifications (153 other apps)
Collaboration Tools (105 other apps)
Compliance Management (111 other apps)
Data Import/Export (139 other apps)
Data Visualization (100 other apps)
Drag & Drop Interface (110 other apps)
Monitoring (251 other apps)
Permission Management (96 other apps)
Real Time Data (100 other apps)
Real Time Monitoring (126 other apps)
Reporting & Statistics (152 other apps)
Role-Based Permissions (96 other apps)
Third Party Integration (203 other apps)
Workflow Management (129 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for VisionFlow

Key features of VisionFlow

  • Application Lifecycle Management (ALM)
  • Knowledge base
  • Asset Management
  • Multi-channel input via email, forms, chat/xmpp, API
  • Business Process Management
  • Notifications via email or push (xmpp)
  • Chat, social collaboration and email ticketing
  • Project Management
  • CRM
  • Reports
  • Document Management
  • Service Management (ITSM/ITIL)
  • Dynamic Timeline / Gantt chart
  • Team and Project Calendar with outlook/google integration
  • Help Desk / Customer Support
  • Time and Resource Management
  • Information dashboards
  • Workflow and Process Management with SLA’s and Escalations
  • Issue / Case Tracking with workflows
View All Features

Benefits

VisionFlow is a web-based system that is flexible and easy to use at the same time.

Since VisionFlow includes features to be used in several areas in the organization, companies can use it as a collaboration platform in the whole organization. With VisionProject you can minimize the number of systems in the organization, and it is common that VisionProject can replace 2-5 systems when introduced.

Core solutions and use cases:

+ Project Management (Traditional, Agile/Scrum and Lean/Kanban)
+ Help Desk / Service Desk
+ CRM (Customer Relationship Management)
+ Application / Product Lifecycle Management
+ Service Management (ITSM / ITIL)
+ Time Tracking
+ Document Management
+ Product/Asset/Inventory Management
+ Business process support and workflow management
+ Field service and Work order management
+ Knowledge management