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VisionFlow

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

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VisionFlow Pricing, Features, Reviews and Alternatives

VisionFlow product overview

Price starts from

19

/momonth
Per User

What is VisionFlow?

VisionFlow is a lifecycle software for organizations that need a single coherent project and process platform to develop, maintain and support their products, services and customers.

Key benefits of using VisionFlow

VisionFlow is a web-based system that is flexible and easy to use at the same time.

Since VisionFlow includes features to be used in several areas in the organization, companies can use it as a collaboration platform in the whole organization. With VisionProject you can minimize the number of systems in the organization, and it is common that VisionProject can replace 2-5 systems when introduced.

Core solutions and use cases:

+ Project Management (Traditional, Agile/Scrum and Lean/Kanban)
+ Help Desk / Service Desk
+ CRM (Customer Relationship Management)
+ Application / Product Lifecycle Management
+ Service Management (ITSM / ITIL)
+ Time Tracking
+ Document Management
+ Product/Asset/Inventory Management
+ Business process support and workflow management
+ Field service and Work order management
+ Knowledge management

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

VisionFlow pricing information

Value for money

4.3

/5

9

Price starts from

19

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VisionFlow features

Functionality

4.5

/5

9
Total Features46 5 categories

Most valued features by users

API
Reporting/Analytics
Access Controls/Permissions
Dashboard
Collaboration Tools
Compliance Management
Alerts / Escalation
Compatibility Testing

Functionality contenders

VisionFlow users reviews

Overall rating

4.3

/5

9

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

4

4

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent tool

Reviewed 5 years ago

We use it for our global web support and you can configure it to what ever you like. Great and friendly support. Very much recommended.

Pros

Configurable from scratch and well designed.

Cons

Some HTML and programming experience might be good to have if you would like to do more suff on your own.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very flexible, robust toolset, many application possibilities, out-of-the date UX

Reviewed 5 years ago

I am using Visionflow (Visionproject) since 2007 for different internal and external business processes and services, substantially for service management. I really appreciate the variety of possible usage and the overall flexibility as well as the service quality of the team behind. The deep and very customizable integration of E-Mail Communication is (still) a big advantage compared with Visionflow´s competitors. Nevertheless, the design/frontend is unchanged for many years and out-of-date. I assume this might be a barrier for some users.

Pros

Flexibility, E-Mail Integration, Stability

Cons

UX, Document Management

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Excellent customer support

Reviewed 5 years ago

We have only experienced very professional feedback on both ordinary support as well as feature/defect handling. The software is very user-friendly.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VisionFlow - really fit for purpose

Reviewed 5 years ago

We started implementing this system one year ago. A couple of users got the opportunity to start using the VisionFlow in their daily work. Already after a couple of weeks, other colleagues requested to start using it. Today, more than half of our company is using the system, which is contributing to a better working environment. From now we can monitor our processes in a much better way, we can search for things and we get any support we need from Visionera.

Pros

It works as expected: the functions we need are already in the system.

Cons

-

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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VisionProject - The communication software for our organisation

Reviewed 11 years ago

I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project management functionality. Preferably everything in combination to keep the information together and be able to communicate between the different parts of the organisation.

Pros

Very easy to use, Great functionality that includes Project Management, HelpDesk with an external Support Center Module, Issue Tracking, Document management. It also includes Knowledge base and Discussion forum functionality, but we are not using that. Great support. They come back so quickly with replies to everything. That really helps the efficiency when getting stuck.

Cons

I would like to have a reports module where I can create my own reports. Today I have to use the reports that are in the system. They are quite okay, but sometimes I would like to create my own reports, so I would like to have the flexibility.

VisionFlow FAQs and common questions

VisionFlow has the following pricing plans:
Starting from: €19.00/month
Pricing model: Open Source, Subscription
Free Trial: Available


VisionFlow has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


VisionFlow supports the following languages:
Spanish, English, Danish, Norwegian (Bokmal), German, French, Dutch, Russian, Swedish, Polish, Czech


No, VisionFlow does not have an API available.


VisionFlow offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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