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WalkMe vs Whatfix Comparison (2026)
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Good recommendations?
Overview
WalkMe's training platform is powered by AI and contextual awareness. WalkMe's transparent overlay drive users to action, with in-app step-by-step guidance and strategically placed content delivered at the moment of need. it shows your employees software usage, their struggles and inefficiencies.
Whatfix is a leading DAP that helps companies deliver modern & easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Several Fortune 500 enterprises trust Whatfix to ensure quick ROI on their technology investments.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
64
5
4
3
2
1
37
19
6
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.6
77
5
4
3
2
1
49
28
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Brion S.
Lead Product and Design Manager
Carlo L.
Health Information Systems Educator
Justin M.
Quality Analyst
Pros
Adam C.
Director Of Training
Adam C.
Director Of Training
Silke R.
Head of Technical Documentation
Cons
Moussa B.
legal trainee
Rick B.
CEO
Rick B.
CEO
Cons
Silke R.
Head of Technical Documentation
Dawn M.
IT Learning Manager
Mark S.
Online Community Manager
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features88
- AI Copilot
- API
- Academic/Education
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Workflow
- Asset Categorization
- Asset Library
- Asynchronous Learning
- Audience Targeting
- Behavior Tracking
- Blended Learning
- Built-in Course Authoring
- Built-in LMS
- CRM
- Certification & Licensing
- Change Management
- Change Planning
- Churn Management
- Cohort Analysis
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Management
- Content Creation
- Content Library
- Content Management
- Content Publishing Options
- Contextual Guidance
- Conversion Tracking
- Corporate/Business
- Course Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Quality Control
- Data Security
- Data Visualization
- Document Management
- Electronic Forms
- Employee Handbook
- Employee Onboarding
- Employee Training
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Funnel Analysis
- Gamification
- In-App Training
- Interactive Content
- Interactive Reports
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- Live Chat
- Machine Learning
- Mobile Access
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Onboarding
- Orientation Workflow Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Product Data Management
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SCORM Compliance
- Search/Filter
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Management
- Tests/Assessments
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- Usage Tracking/Analytics
- User Onboarding
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Management
- Total features92
- AI Copilot
- API
- Academic/Education
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Workflow
- Asset Categorization
- Asset Library
- Asynchronous Learning
- Audience Targeting
- Behavior Tracking
- Blended Learning
- Built-in Course Authoring
- Built-in LMS
- CRM
- Certification & Licensing
- Change Management
- Change Planning
- Churn Management
- Cohort Analysis
- Collaboration Tools
- Communication Management
- Compliance Management
- Contact Management
- Content Creation
- Content Library
- Content Management
- Content Publishing Options
- Contextual Guidance
- Conversion Tracking
- Corporate/Business
- Course Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Quality Control
- Data Security
- Data Visualization
- Document Management
- Electronic Forms
- Employee Handbook
- Employee Onboarding
- Employee Training
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Funnel Analysis
- Gamification
- In-App Training
- Interactive Content
- Interactive Reports
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- Live Chat
- Machine Learning
- Mobile Access
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Onboarding
- Orientation Workflow Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Product Data Management
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SCORM Compliance
- Search/Filter
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Tagging
- Task Management
- Tests/Assessments
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- Usage Tracking/Analytics
- User Onboarding
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Management
Integrations
- Total integrations68
- Amazon Simple Storage Service (S3)
- Azure Blob Storage
- Bullhorn
- Confluence
- Docusign
- Docusign CLM
- Freshdesk
- Fullstory
- GitHub
- Google Analytics 360
- Google Drive
- Google Sheets
- Jira
- LiveAgent
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Power BI
- Moodle
- Okta
- Olark
- Oracle Fusion Cloud ERP
- SAP AI Consultant
- SAP Access Control
- SAP Adaptive Server Enterprise
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- Slack
- SurveyMonkey
- Twilio Segment
- Wistia
- Workday HCM
- Zapier
- Zendesk Suite
- Total integrations20
- Amazon Simple Storage Service (S3)
- Azure Blob Storage
- Bullhorn
- Confluence
- Docusign
- Docusign CLM
- Freshdesk
- Fullstory
- GitHub
- Google Analytics 360
- Google Drive
- Google Sheets
- Jira
- LiveAgent
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Power BI
- Moodle
- Okta
- Olark
- Oracle Fusion Cloud ERP
- SAP AI Consultant
- SAP Access Control
- SAP Adaptive Server Enterprise
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- Slack
- SurveyMonkey
- Twilio Segment
- Wistia
- Workday HCM
- Zapier
- Zendesk Suite
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