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WhatsUp Gold Pricing

Pricing overview

Value for money rating

4.4

/5

196

Price starts from

1100

One-time payment

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Available as a perpetual license or as a subscription.

What users say

We have been using WhatsUp as our network monitoring solution for over a decade now, and have found it to be easy to configure and maintain, and pricing was very competitive.

BH

Brian H.

It's easy to work with, it's innovator; besides that the price is good enough.

NV

Nelson V.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable and easy to use network monitoring software

Reviewed 2 years ago

We have been using WhatsUp as our network monitoring solution for over a decade now, and have found it to be easy to configure and maintain, and pricing was very competitive. We haven't needed to utilize product support more than a couple of times, and they were very responsive and helpful when needed.

Pros

SNMP and WMI monitoring alerts for monitored devices and services are reliable and easy to configure. Alert Center keeps us up to date on device status. Logs are collected and able to be accessed from one location. The software provides a variety of ways to group devices, and a lot of customizability for various monitors and alerts.

Cons

The mobile app was a nice addition to the platform, however is very basic and could use a lot of improvements to turn it into a useful monitoring and administration tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent product however lately they are advertising features that are not working

Reviewed 4 years ago

It provides us an overall health of the environment and provides great alerting tool.

Pros

The interface is nice and customizable. Upgrading to new versions are very simple. The overall alert monitoring is great. They continue to add in new features to keep up with the overall demanding IT infrastructure. Working with their technical and product teams are great as they listen to your issues and/or suggestions and look to add new features by communicating to their customers on their sprints.

Cons

As of late the Whats Up Gold Plus product is not delivering based on what has been communicated to their customers. I attended a conference where IPSwitch stated their WhatsUp Gold product supported Microsoft Azure, Dell Compellent Storage and Wireless APs. When we implemented the product it only supports a small piece of Azure that requires Servers and not WebApps/Sites. In addition, the Dell Compellent provides incorrect measurements which is now being looked at on their technical team because there are issues with their release. On the AP Support it is stating they cannot read into our Cisco Airnet APs which are very standard. This too is a feature request. I like the product but for the cost I would expect these types of features to work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mid-level monitoring platform that works

Reviewed 6 months ago

Overall we've had a great experience with WUG. During the Solarwinds hack we were looking for an emergency replacement for our monitoring platform. We were able to get a WUG server set up and going, monitoring all of our systems, within a week. Moving over to WUG has generally been a great experience, with little overhead managing the system. The price was right, as well.

Pros

This product is easy to set up and has minimum specs - we monitor nearly a thousand systems and sites using just one WUG server. This product doesn't have bolt-on applications that makes it hard to manage and upgrade down the road. This product has a lot of value for the money.

Cons

No API interface available for automation of monitoring. No complex alert logic or recovery notification options available. Minimum features (plays into some of the Pros, however).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent monitoring

Reviewed 2 years ago

We switched to WUG from OPManager, brought network monitoring back in house. This saved the company $33K a year. I had previously used WUG at a different company. When I mentioned the potential cost saving the CIO (Big fan of Solarwinds) thought I might be biased, so he gave the project to the other engineer. Luckily he came up with the same results. I was able to display the same information (add more) on the big screen with WUG vs Solarwinds, so the CIO agreed to switch.

Pros

I like the easy of the setup and flexibility of the product. We had two other products SolarWinds and OPmanager. Both complicated compared to WUG. To the point we were not using them accept for the basics. Just today I added a new site.

Cons

Some bulk items have to be done on the server and can't be done on the webpage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WUG Review

Reviewed 2 years ago

the product is easy to use and not too expensive, it makes it a good fit for my company.

Pros

The ease of use and the renewal cost of the product

Cons

the more the product grows the more functionality they seem to take out of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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excellent monitoring software

Reviewed 3 years ago

we started using this software many years ago. originally, we started before the Gold version existed. it has been running ever since, and it usually provides the first warning when something goes wrong. it also tells us when something is starting to look a little funny, so most of the time we can address the issue before it becomes an issue.

Pros

you can monitor just about anything with this software. that's the whole point of monitoring. if you can't monitor everything you want, you need to find a different product.

Cons

feature wise, i have no problems with the software. however, it is a little pricey. it's not anywhere near as expensive as some other monitoring suites, but it is still a little pricey for a small business.

Vendor response

Thank you for your review and for being a valued customer. We appreciate your feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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WhatsUp Gold

Reviewed 2 years ago

We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated...

Pros

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Cons

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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WhatsUp gold is a good bare bones monitoring tool. The UI and UX is probably one of the worst

Reviewed 4 years ago

Provides basic reporting. What you see is sometimes what you get, but there could be so much more potential with the product.

Pros

the product is not expensive. The ease of use has slightly improved. Upgrades and patches are no longer a problem like they were in the past.

Cons

I don't trust the alerting The UI and UX is terrible. The dashboards you can create are extremely limiting There doesn't seem to be any built-in "hey you haven't been alerting on X,Y,Z, but you should because our other customers do and they see improved results" The competition is leaps and bounds ahead, but so is their price point.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good, but has an antiquated licensing model...

Reviewed 4 years ago

My experience has been pretty good, but as of right now we're looking at other more cost effective options.

Pros

I like how reliable it is. Once you've got it set up, it just keeps on chugging no matter how many fires are happening around it. It integrates well with PagerDuty and covers the bulk of our monitoring needs.

Cons

I don't like the licensing model. We have multiple sites and we have to set up fully licensed instances at those remote sites for monitoring of those resources. Additionally, we don't have a way to combine all of those remote sites into a single pane of glass with our main site so that we can get a holistic view of our enviornment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Insight into our network

Reviewed 2 years ago
Pros

What's Up Gold give us the ability to tailor it to how much view we want. As well as even starting software for us if/when it crashed on a particular machine. Outside of the standard up/down view it provides it also provides very customizable view/access to our network.

Cons

Can get a bit expensive to cover on how the licensing is done but other than that it works great.

Vendor response

Thank you for the review and for being a valued customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My Review

Reviewed 2 years ago

It's been mostly positive, low costs, and easy to use and set up.

Pros

Ease of use. Ease of configuration. Simple process of adding new systems, and we can tie it into web site uptime monitoring with iDrone.

Cons

Occasional false positives, too many alerts, but thats likely how we have it configured.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We've been using WUG for a decade and although it has its issues, it overall is good.

Reviewed 4 years ago

stable monitoring system for our production and dev/qa environments.

Pros

The web interface has been significantly improved with the previous version of WUG. It is much faster and more intuitive. Product is a good value for the money.

Cons

the major upgrades are released with a lot of issues and we've had to roll back to a previous version more than once

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Whatsup Gold Review

Reviewed 2 years ago

Good, very feature full software for the cost.

Pros

Features, we've used the product since its infancy. Lots of features, a rather all inclusive product..

Cons

With it having as many features as it does comes config complexity, once figured out it works really well.

Vendor response

Thank you for the review and for being a valued customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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For Monitoring my environment, I like knowing What's Up

Reviewed 7 years ago

When you have a lot of servers and a lot of websites and your college administrators are demanding that they be up 95% of the time or better, you need a good monitoring tool. What's Up Gold is the best tool I've found out there, bar none.

Pros

It is completely customizable. Even the landing page can be customized to display your environment in the way that you want to see it. Alerts can be taken from the library and/or customized for your needs. A graphic display of your environment with color-coded conditions is useful for a quick visual look at your environment, and I have it running on one of my system monitors all the time. Email alerts, text messages - all customizable.

Cons

Like any large-scale program, it can be difficult to learn and I recommend attending training to get the most out of the product, which is an additional cost. And the product isn't cheap to begin with. Just looking at the initial screens can be very intimidating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost effective for our use case

Reviewed 2 years ago
Pros

Easy to deploy and very reasonable priced. Easy to use functionality. With some coding it can to very complicated functions.

Cons

I don't really have any cons for this system.

Vendor response

Thank you for the review and for being a valued customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and manage

Reviewed 2 months ago

Very good actually, and the system has run smoothly for years now, support team is also very efficient.

Pros

The straightforward GUI interface and very easy to set up.

Cons

A little bit expensive, but still ok compare with other products on the market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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What customer service

Reviewed 2 years ago

We had an open ticket for the better part of 6 months, and was never resolved. We took this support cost of this and upgraded our solarwinds license.

Pros

Had nice gui to see interactivity. Other than that not much.

Cons

Failed to recognize ios changes on our switches from ios 12 to 15. I had to remove the devices completely and add them back. Contacted support numerous times with no resolution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent

Reviewed 4 years ago

We were able to set everything up and have not had to make many changes after the initial setup to get what we were trying to out of the product

Pros

I have only use one other product to monitor our network and I have found that WhatsUp Gold is a better product by far and easier to use.

Cons

I wish that the price was a little cheaper but overall not a very expensive product to begin with when compared to others.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Whatsupgold

Reviewed 2 years ago

positive.

Pros

Reasonable cost, easy to setup. has been a reliable product.

Cons

the web portal is kind of cluncky when setting up smart tv to connect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Mapping and Monitoring Features

Reviewed 6 years ago

Nice product with a set of features for daily basis monitoring with IT management. The Dashboards are awesome and the price fits well in my budget.

Pros

Mapping, Dashboards, Monitors, Actions, NTA, APM and CM.

Cons

a small delay with post-sales

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WUG is GOLD

Reviewed 2 years ago
Pros

Great Value and ease of use for what we use it for.

Cons

Wish list is for WUG support to make video KB's articales on How to.

Vendor response

Thank you for the review and for being a valued customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WhatsUp has simplified our environment monitoring.

Reviewed 4 years ago

This product has saved us a lot of time. The cost of this product is great. I know there are other products out there but WhatsUp Gold has been solid for our school corporation.

Pros

The ease of setup and monitoring has been a huge benefit. We have used this multiple times to track down errors that would have been much more time-consuming.

Cons

Wish I could get my Superintendent to let me upgrade. We have stayed with our current version for a number of years. Hoping we can upgrade because we always add more technology but not staff.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Compact & Powerful

Reviewed 5 years ago

Just an outright solid program.

Pros

Normally I work with Solarwinds products, so my experience with this product within my environment is limited compared to some of my coworkers. From the work I have done with this software I have been sincerely impressed. WUG might not be as feature-rich as NPM, but for the cost it's a pretty deep monitoring system. It's more cost effective than Solarwinds SAM, unless you already have NPM in your environment.

Cons

Doesn't quite offer what Solarwinds can, but the cost is significantly lower. If you don't have NPM in your environment then its a good alternative to SAM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Features for the cost of the software

Reviewed 4 years ago
Pros

WUG is fairly easy to use but does take practice to set up in a manner that will allow you to organize your infrastructure so it makes sense to you. For the cost, it does a good job of monitoring.

Cons

False alerts have always been an issue in WUG, and i've worked with it for about 10 years. It's also tedious to set up if you have hundreds of servers, especially fine tuning details for specific applications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excelent Software

Reviewed 2 years ago
Pros

It's easy to work with, it's innovator; besides that the price is good enough.

Cons

anything so far, everything works just fine.

Vendor response

Thank you for the review and for being a valued customer.