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IT Asset Management Software - Page 8

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Casebase logo
4.8
5

Portfolio management for Data Analytics & AI use cases.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.0
    Features
    4.2
    Customer support
    5.0
Pros and Cons from Casebase users   
No pros & cons found
SmartITSM logo
4.8
5

Cloud-based IT service management and help desk software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.6
    Customer support
    5.0
Pros and Cons from SmartITSM users   
No pros & cons found
deeploi logo
5.0
4

IT asset management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.8
    Customer support
    5.0
Pros and Cons from deeploi users   
No pros & cons found
My SAM logo
5.0
4

next gen asset management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.8
    Features
    4.3
    Customer support
    5.0
Pros and Cons from My SAM users   
No pros & cons found
Genuity IT Admin Suite logo
5.0
4

IT management platform for businesses of all sizes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    4.8
Pros and Cons from Genuity IT Admin Suite users   
No pros & cons found
Esevel logo
5.0
4

Cloud-based IT asset management tool for teams.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    5.0
    Customer support
    4.8
Pros and Cons from Esevel users   
No pros & cons found
ISMS.online logo
4.5
6

Compliance and risk management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.5
Pros and Cons from ISMS.online users   
No pros & cons found
eQuip logo
4.3
7

manage physical and IT assets, easy to use, flexible, mobile

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.7
    Features
    4.0
    Customer support
    4.4
Pros and Cons from eQuip users   
No pros & cons found
WhiteSource logo
4.3
7

Open source security and licenses compliance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.0
    Features
    3.3
    Customer support
    4.2
Pros and Cons from WhiteSource users   
No pros & cons found
FNT Command Platform logo
4.1
8

Hybrid infrastructure and data center management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    2.8
    Ease of use
    3.5
    Features
    3.8
    Customer support
    3.6
Pros and Cons from FNT Command Platform users   
No pros & cons found
Xyicon logo
4.3
6

Visual asset & equipment management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    3.7
    Customer support
    4.5
Pros and Cons from Xyicon users   
No pros & cons found
Electric AI logo
3.5
15

IT management software for managed software providers (MSP)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.4
    Ease of use
    4.0
    Features
    3.6
    Customer support
    3.4
Pros and Cons from Electric AI users   
avatar
+11
Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.
Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.
The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us.
Their system for managing hardware, Turbine, is a disaster, and their help desk was more or less useless, resulting in my staff managing their IT issues.
Electric pretty much solved our IT woes. Huge improvement in quality AND cost.
I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.
I love the accessibility of the Slack-based helpdesk.
Onboardings were executed on time but with regular mistakes, such as missing group memberships or typos or putting their new work email in as a personal secondary email.
They are incredibly customer focused. Our reps are very attentive and see to any questions we have or additional needs we bring to them very quickly and efficiently.
Even now after having cancelled our contract, they continue to try and bill our card for a contract extension that was cancelled, even after direct outreach to have them stop.
I appreciated her willingness to sit down and chat about the health of the partnership. Unfortunately, I cannot recommend Electric in this current form.
Service quality wavered, especially with our Microsoft and Meraki license deployments. A Meraki licensing error halted our operations for two hours.
My CS rep was awesome, he could not have been more understanding and dedicated to making the partnership work, and I felt awful constantly having to raise QA issues with him.
I'd be very curious to see how the product functions in 12-24 months once they get through some more of their roadmap.
Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.
Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.
The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us.
Their system for managing hardware, Turbine, is a disaster, and their help desk was more or less useless, resulting in my staff managing their IT issues.
Electric pretty much solved our IT woes. Huge improvement in quality AND cost.
I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.
I love the accessibility of the Slack-based helpdesk.
Onboardings were executed on time but with regular mistakes, such as missing group memberships or typos or putting their new work email in as a personal secondary email.
They are incredibly customer focused. Our reps are very attentive and see to any questions we have or additional needs we bring to them very quickly and efficiently.
Even now after having cancelled our contract, they continue to try and bill our card for a contract extension that was cancelled, even after direct outreach to have them stop.
I appreciated her willingness to sit down and chat about the health of the partnership. Unfortunately, I cannot recommend Electric in this current form.
Service quality wavered, especially with our Microsoft and Meraki license deployments. A Meraki licensing error halted our operations for two hours.
My CS rep was awesome, he could not have been more understanding and dedicated to making the partnership work, and I felt awful constantly having to raise QA issues with him.
I'd be very curious to see how the product functions in 12-24 months once they get through some more of their roadmap.
Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.
Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.
The ease of accessibility, their quick response time, and the customer service. And Quality Assurance Analyst Dyran White has been an absolute godsend for us.
Their system for managing hardware, Turbine, is a disaster, and their help desk was more or less useless, resulting in my staff managing their IT issues.
Electric pretty much solved our IT woes. Huge improvement in quality AND cost.
I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.
I love the accessibility of the Slack-based helpdesk.
Onboardings were executed on time but with regular mistakes, such as missing group memberships or typos or putting their new work email in as a personal secondary email.
They are incredibly customer focused. Our reps are very attentive and see to any questions we have or additional needs we bring to them very quickly and efficiently.
Even now after having cancelled our contract, they continue to try and bill our card for a contract extension that was cancelled, even after direct outreach to have them stop.
I appreciated her willingness to sit down and chat about the health of the partnership. Unfortunately, I cannot recommend Electric in this current form.
Service quality wavered, especially with our Microsoft and Meraki license deployments. A Meraki licensing error halted our operations for two hours.
My CS rep was awesome, he could not have been more understanding and dedicated to making the partnership work, and I felt awful constantly having to raise QA issues with him.
I'd be very curious to see how the product functions in 12-24 months once they get through some more of their roadmap.
ManageEngine AssetExplorer logo
4.8
4

IT Asset Management (ITAM)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.5
    Customer support
    4.5
Pros and Cons from ManageEngine AssetExplorer users   
No pros & cons found
netTerrain Logical logo
4.8
4

Automated network documentation & drawing tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.8
    Features
    4.8
    Customer support
    5.0
Pros and Cons from netTerrain Logical users   
No pros & cons found
YOUZER logo
4.8
4

IT and SaaS account management & monitoring

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    5.0
    Features
    4.5
    Customer support
    4.5
Pros and Cons from YOUZER users   
No pros & cons found
Cyberday logo
4.4
5

Your ISMS for cyber compliance and defence management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    3.8
    Features
    4.4
    Customer support
    5.0
Pros and Cons from Cyberday users   
No pros & cons found
iSite logo
4.4
5

Comprehensive Asset Management Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.8
Pros and Cons from iSite users   
No pros & cons found
MMP logo
5.0
3

The easy way to manage your maintenance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from MMP users   
No pros & cons found
CAST Highlight logo
5.0
3

The control tower for your application portfolio.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.3
    Ease of use
    3.7
    Features
    4.7
    Customer support
    4.3
Pros and Cons from CAST Highlight users   
No pros & cons found
IT Asset Management logo
5.0
3

IT Asset Management and Software Asset Management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.7
    Customer support
    5.0
Pros and Cons from IT Asset Management users   
No pros & cons found
Endpoint Insights logo
5.0
3

Endpoint data and insights platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    4.3
Pros and Cons from Endpoint Insights users   
No pros & cons found
OCS Inventory logo
5.0
3

IT asset management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from OCS Inventory users   
No pros & cons found
NachoNacho logo
5.0
3

Manage, discover, and save (up to 30%) on SaaS products.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    4.7
Pros and Cons from NachoNacho users   
No pros & cons found
Z-RAYS logo
5.0
3

z/Os Mainframe Monitoring, Performance, Capacity Planning

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Z-RAYS users   
No pros & cons found
TrackOlap logo
5.0
3

TrackOlap Employee efficiency Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    5.0
    Features
    4.3
    Customer support
    5.0
Pros and Cons from TrackOlap users   
No pros & cons found