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Managed Service Providers (MSP) Software with Service Level Agreement (SLA) Management (2026) - Page 2

Last updated: April 2026

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55 software options

Deepser logo

IT service desk, CRM, and asset management software

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Efficiently manage tickets, track devices and their data, keep a complete overview of your clients' IT infrastructure, optimizing the use of company resources and time. Measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Inserve logo

100% Dutch Servicedesk software

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Inserve is online helpdesk software for managing the support department of MSP's and Agencies.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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AntMyERP logo

ERP solution for managing administrative processes

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Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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KACE logo

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

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DeskDirector logo

ITSM software for managed service providers

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DeskDirector Portal is an ITSM software designed to help managed service providers (MSPs) automate tasks and streamline communication processes to manage customer service. Administrators can configure custom approval workflows and manage incoming client requests.

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ScriptRunner logo

IT management software for DevOps teams

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ScriptRunner supports DevOps and IT specialists with the automation of company processes and PowerShell administration. The automation tool helps centralizing administrative tasks, standardizing admin activities, automating routine activities, and managing task delegation.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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Computicate PSA logo

Integrated business management and PSA solution

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Computicate PSA is a cloud-based professional services automation (PSA) & business management solution designed for managed service providers (MSPs). The mobile-responsive platform offers tools for ticketing, time tracking, quoting, client management, inventory tracking, recurring billing, and more.

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Ace Cloud Hosting logo

Secure Cloud, VDI & IT Services with 99.99% Uptime

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Ace Cloud Hosting provides reliable managed IT and cloud services, featuring enterprise-grade security, 99.99% uptime, and expert 24/7 support, ensuring seamless business operations.

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DaaS logo

Turnkey DaaS that delivers performance & protection.

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Partner with a MSP to optimize your IT operations. Gain access to expert IT support, proactive monitoring, network management, and cloud solutions. Increase efficiency, enhance security, and focus on strategic initiatives while leaving day-to-day IT tasks to experienced professionals.

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Traverse logo

Advanced Network and Application Monitoring Software

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Traverse is a next-generation monitoring solution from Kaseya. Traverse allows enterprises and MSPs to optimize IT operations with action oriented monitoring.

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PRTG Hosted Monitor logo

IT monitoring in the cloud: Leave the hosting to us.

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Enjoy the full range of our monitoring features - and let us take care of the hosting. The initial setup of PRTG Hosted Monitor is straightforward; you get instant feedback from the system.
PRTG Hosted Monitor comes with more than 250 preconfigured sensors which allow you as an MSP to create customi

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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mspStack logo

Services ordering, provisioning & delivery platform for MSPs

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mspStack is a SaaS-based cloud services ordering, provisioning, and delivery platform for MSPs, telcos and healthcare, with white-labeled portal for customers

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