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Electric AI

IT management software for managed software providers (MSP)

Last updated: December 2024

Electric AI - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Electric AI?

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more via a unified platform. The application allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Features of Electric include security management, access control, analytics, permissions management, employee onboarding and offboarding, single sign-on (SSO), and more. The centralized dashboard enables managers to gain visibility into teams’ IT support requirements and sort request volume by type, timeframe, or requestor. Electric also lets administrators track devices’ health by monitoring various aspects including processor speed, RAM, application usage, battery capacity, and policy compliance.

Electric supports integration with various third-party applications, such as Slack, Microsoft Teams, Kaseya, Cisco Meraki, Asana, Trello, Dropbox, Mailchimp, DocuSign, Box, Okta, Zoom, and more. It lets supervisors share files with team members, configure workflows, track projects, and generate custom reports in real-time.

Starting from

/user

Per month

Alternatives with better value for money

Electric AI's key features

Most critical features, based on insights from Electric AI users:

Remote Access/Control

2.6

(5)

Alerts/Notifications

4.0

(4)

Patch Management

2.3

(4)

Help Desk Management

2.3

(3)

Threat Response

2.5

(2)

All Electric AI features

Features rating:

3.7

(20)

Policy Management

4.0

(2)

Role-Based Permissions

4.0

(1)

Mobile Access

5.0

(1)

Security Auditing

5.0

(1)

Security Management

4.0

(1)

Server Monitoring

2.5

(2)

IT Reporting

3.0

(1)

IT Asset Management

1.0

(1)

Issue Management

1.0

(1)

Issue Auditing

4.0

(1)

Inventory Management

3.0

(1)

Intrusion Detection System

4.0

(1)

Incident Management

3.0

(3)

Software Management

1.0

(1)

Task Management

2.7

(3)

Vulnerability Scanning

2.0

(2)

VPN

5.0

(1)

Access Controls/Permissions

2.0

(1)

Dashboard

4.0

(1)

Backup and Recovery

4.5

(2)

Self Service Portal

(0)

Wireless Internet Access Control

(0)

Wireless Troubleshooting

(0)

Screen Sharing

(0)

Scheduling

(0)

Workflow Management

3.0

(1)

Reporting/Analytics

4.0

(1)

Reporting & Statistics

5.0

(1)

Remote Monitoring & Management

3.0

(2)

Remediation Management

(0)

Real-Time Notifications

2.7

(3)

Real-Time Monitoring

1.7

(3)

Service Catalog

(0)

Service Level Agreement (SLA) Management

(0)

User Management

(0)

Uptime Reporting

(0)

Unattended Access

(0)

Troubleshooting

(0)

Training Management

(0)

Session Recording

(0)

Session Transfer

(0)

Single Sign On

(0)

Third-Party Integrations

3.0

(1)

Surveys & Feedback

(0)

Synchronization Scheduling

(0)

Real-Time Chat

(0)

File Sharing

(0)

Endpoint Management

(0)

Employee Handbook

(0)

Electronic Signature

(0)

Electronic Forms

(0)

Document Management

4.0

(1)

Diagnostic Tools

(0)

Deployment Management

(0)

Data Management

(0)

Customizable Branding

(0)

CRM

(0)

Compliance Management

4.0

(2)

Billing & Invoicing

4.0

(1)

Automatic User/Device Recognition

(0)

Audit Management

5.0

(1)

Activity Monitoring

(0)

Real-Time Analytics

(0)

Real-time Alerts

(0)

Project Management

(0)

Orientation Workflow Management

(0)

Network Monitoring

(0)

Multiple User Accounts

(0)

Monitoring

(0)

Mobile Content Management

(0)

Maintenance Scheduling

(0)

Location Tracking

(0)

Knowledge Management

(0)

Kiosk Mode

(0)

Job Description Management

(0)

IT Asset Tracking

(0)

For MSPs

(0)

Firewalls

(0)

Electric AI alternatives

Electric AI

3.7

(20)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.7

Value for Money

3.6

Customer Support

3.5

ConnectWise Automate

4.1

(132)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.7

Features

4.3

Value for Money

3.9

Customer Support

3.7

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

ConnectWise PSA

4.1

(255)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.7

Features

4.1

Value for Money

3.8

Customer Support

3.7

Electric AI pricing

Value for money:

3.6

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Electric AI integrations (24)

Integrations rated by users

We looked through 20 user reviews, to identify which products are mentioned as Electric AI integrations, and what is the users perception.

Microsoft Outlook

Integration rating: 1.0 (1)

“Microsoft Deployment Issues:Over-Purchasing of Licenses: We trusted Electric AI with our Microsoft deployment, but it became evident that they had over-purchased licenses, leading to unnecessary costs for our organization.Incorrect License Assignments: To compound the issue, several of our team members were assigned the wrong licenses. This not only caused functional problems but also demonstrated a lack of attention to detail in their deployment strategy.Security Software Lapses: Security is paramount in our operations, and discovering that Electric AI failed to deploy critical security software to some users was deeply concerning. In today's digital age, such oversights can have severe repercussions.”

Anonymous Reviewer

CEO

Electric AI support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

FAQs/Forum

Phone Support

Email/Help Desk

Training options

In Person

Documentation

Live Online

Electric AI reviews

Overall rating

3.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.06/10

Rating distribution

Pros

You configure the settings once and it's super easy from there. It's also nice that they have a remote inventory.

amanda c.

people operations manager

Feels more conversational, more organic, less clinical than typical email based IT. My customer success manager was committed, insightful, and a great asset.

Verified reviewer

Anonymity request

For what it is, it's a nice add on to have. The asset management system is very easy to use.

Sayma B.

It Technician

Cons

A scam, they are wrongfully choosing clients and basically fooling them.

Paritosh K.

CEO

Paid projects executed through the project management team were executed poorly, such as not taking backups before large-scale email migrations that wound up having issues with no backups to rely on.

Verified reviewer

Anonymity request

I don't know how our agents wound up deviating from said scripts so often, but this is ultimately the issue with humans - they make mistakes.

Verified reviewer

Anonymity request

Read all reviews

Electric AI FAQs

Q. What type of pricing plans does Electric AI offer?

Electric AI has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription

These products have better value for money

Q. Who are the typical users of Electric AI?

Electric AI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Electric AI support?

Electric AI supports the following languages:
English

Q. Does Electric AI support mobile devices?

Electric AI supports the following devices:
Android, iPad, iPhone

Q. Does Electric AI offer an API?

No, Electric AI does not have an API available.

Q. What other apps does Electric AI integrate with?

Electric AI integrates with the following applications:
Google Forms, Microsoft Outlook, Jira, Autodesk Construction Cloud, Cisco Meraki, Google Docs, Gmail, Trello, Box, Microsoft Teams, Freshdesk, Adobe Analytics, Camtasia, Okta, Slack, Canva, Basecamp, Confluence, Dashlane for Business, ClickUp, Google Calendar, Asana, HubSpot CRM, Adobe Advertising Cloud

Q. What level of support does Electric AI offer?

Electric AI offers the following support options:
Chat, FAQs/Forum, Phone Support, Email/Help Desk