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Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
5
Starting from
6
Per month
Other
Value for money contenders
Functionality
4.8
/5
5
Total features
98
7 categories
Functionality contenders
Overall Rating
4.6
/5
5
Positive reviews
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Overall rating contenders
Matt L.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.
The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!
Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for 1-2 years
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We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.
We were able to deploy updates, software scripts, profiles & set up machines within minutes. Great visibility and charts that show you outstanding issues and how much you are saving when you close out issues. You can remote into computers or just look at user activity to see where they are using most RAM, what is freezing up, etc. You can set up alerts for KPs, out of date software, warranty ends, etc.
Sometimes global deployment doesn't hit initially and you may have to deploy a few times in order for it to "stick." I don't know if this is an issue with Addigy software or with the Mac OS. Greater visibility into what profiles have been installed on the machine would be great - currently it does not show you.
Anonymous Reviewer
Verified reviewer
Computer Software, 51-200 employees
Used weekly for 1-2 years
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saving time, keeping every machine up to date and compliant
It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs
Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.
We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.
Anonymous Reviewer
Verified reviewer
Computer Software, 201-500 employees
Used daily for 2+ years
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Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.
I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.
Granville L.
Computer & Network Security, 1-10 employees
Used daily for 6-12 months
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Love this product! Use it every day and constantly learning more feature that it offers.
This program has a ton of features! Can be as robust or as little as you need. Easy access to view, control and management remote devices.
Limited to Apple products. Also, keyboard shortcuts affect your Mac, not those who you are working on...such as Quit Application. It closes your remote session instead of whatever you might be working on in the session.
Q. What type of pricing plans does Addigy offer?
Addigy has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Addigy?
Addigy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Addigy support?
Addigy supports the following languages:
English
Q. Does Addigy support mobile devices?
Addigy supports the following devices:
iPad, iPhone
Q. Does Addigy offer an API?
Yes, Addigy has an API available for use.
Q. What other apps does Addigy integrate with?
Addigy integrates with the following applications:
Zapier, Azure Active Directory, Freshdesk, Acronis Cyber Protect Cloud, Liongard, IT Glue, Okta, ConnectWise Manage, Splashtop Remote Support, Autotask PSA, CloudRadial, Zendesk
Q. What level of support does Addigy offer?
Addigy offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support