Docketwise Pricing, Features, Reviews & Comparison of Alternatives

Docketwise

Immigration application solution for form preparation

4.87/5 (47 reviews)

Docketwise overview

What is Docketwise?

Docketwise is a cloud-based immigration form preparation solution designed to help attorneys, applicants and businesses of all sizes streamline processes related to immigration applications. The platform comes with a built-in form library, which enables users to create applications for families, immigration courts or employment.

Docketwise includes a questionnaire database, which allows organizations to generate multilingual questions and store information in a centralized repository for future reference. It offers a host of features such as case tracking, tasks, automatic notifications, notes, priority date tracking, auto-fill, and more. Custom workflow functionality lets managers add tasks with a due date, import case-specific data, and assign tasks to team members. Users can also share invoices with clients and set automated reminders for payments.

Docketwise offers customizable templates, allowing teams to create welcome messages or send personalized communications on case progress. Plus, it integrates with various third-party applications such as Gmail, Mailchimp, Salesforce, Zapier, Clio, and PracticePanther.
www.docketwise.com

Pricing

Starting from
$59/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Docketwise screenshot: Docketwise note recordingDocketwise Immigration Software DemoDocketwise screenshot: Docketwise custom formsDocketwise screenshot: Docketwise invoice generationDocketwise screenshot: Docketwise tasklist import

Docketwise reviews

Excellent
41

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  4.9
Saja Raoof

Great interface combined with high functionality

Used daily for 1-2 years
Reviewed 2019-12-15
Review Source: Capterra

Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

Pros
The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

Cons
I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melanie Shapiro

A huge time saver!

Used daily for 6-12 months
Reviewed 2019-08-15
Review Source: Capterra

Pros
This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Cons
Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fiona McEntee

Good Product

Used daily for 1-2 years
Reviewed 2020-07-22
Review Source: Capterra

Good experience overall

Pros
User friendly software, good customer support.

Cons
Would like more smart form bundles for immigration forms .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Deborah Usher

Still Pleased with Docketwise

Used daily for 2+ years
Reviewed 2020-07-07
Review Source: Capterra

Immigration forms are cumbersome and complicated. Docketwise takes lots of the guesswork out of completing multiple forms quickly.

Pros
We have used the software about 2 years. Beautiful interface. Not too steep of a learning curve. Great support.

Cons
A couple of glitches caused frustration over the 2 years using the program; usually happens when you have a busy day trying to produce forms. The support tech staff and engineers attack any issues quickly. I love that I have direct access to support via email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shahzad Khan

This is the solution I was looking for in my immigration practice.

Used daily for less than 6 months
Reviewed 2018-02-17
Review Source: Capterra

This product has increased my law firms productivity ten fold. Before I used to do forms on my own from the USCIS website. Using Docketwise, has caused me to give up paper questionnaires and keeps me from inputting information directly into forms. The client and the beneficiaries fill out their questionnaires and Docketwise takes care of the rest.

Pros
The thing that I really like about this software solution is that it is intuitive and very easy to use. I have used other immigration forms software. I found that the one I had used previously comes off as very awkward. It made things harder than they really were and then there was also the cost involved that was much higher. Having used that solution before caused me to steer away from it in my own private practice. With docketwise there is no guessing here. The questions asked are easy to understand for a lawyer and non-lawyers. I have only used this product now for about a week, but I can see this product is far superior to other competitor products on the market. I saw an advertisement for this product and ventured over to its website. I watched the video on their website and was immediately attracted to its ease of use. Now that I have used this product for a week, I can instantly say that it has increased my productivity ten fold.

Cons
This is not a criticism of the software solution. Rather, it is a suggestion. In the one week that I have used this software, the only thing that I would like changed about it is when I send out a questionnaire to a beneficiary in an employment based immigration case, the employer's private information should be kept segregated from the eyes of the beneficiary. So, my suggestion is that the beneficiary only have access to their part of the smart questionnaire.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Docketwise pricing

Starting from
$59/month
Pricing options
Subscription
Free trial
View Pricing Plans

Docketwise offers a free trial for 30 days to try out, without requiring any credit card details. Paid subscription plans cost $59 per month when billed month-to-month, or $49 per month when billed annually. Docketwise provides users with unlimited cases, contacts, and forms, and automatic access to any upgrades or new features.

Docketwise features

API
Calendar Management
Case Management
Client Management
Client Portal
Contact Management
Document Management
Expense Tracking
Invoice Management
Task Management
Third Party Integration
Workflow Management

Activity Dashboard (69 other apps)
Automatic Notifications (49 other apps)
Billing & Invoicing (70 other apps)
Collaboration Tools (44 other apps)
Document Storage (69 other apps)
Reminders (51 other apps)
Reporting & Statistics (64 other apps)
Search Functionality (71 other apps)

Videos and tutorials

Additional information for Docketwise

Key features of Docketwise

  • Access Controls/Permissions
  • Alerts/notifications
  • CRM
  • Case & Client History
  • Case Notes
  • Email Management
  • Legal Case Management
  • Time Tracking
View All Features