LawPay Pricing, Features, Reviews & Comparison of Alternatives

LawPay

Online payment solution for the legal industry

4.86/5 (21 reviews)

LawPay overview

LawPay is an online payment processing and management solution used by various types of law firms, including bankruptcy law firms, family law firms, criminal defense law firms, immigration law firms, enterprise legal departments, and CLE firms. LawPay integrates with over 30 law practice management solutions. It can also be used as a stand-alone application.

LawPay supports one-off and recurring payments through the scheduling feature offered within the solution. Payment requests can be sent to clients over email and in-built email templates can be utilized and customized with the law firm's logo and other branding attributes. Alternatively, a customized payment page can be created where clients can easily submit payments online via credit card. These pages can be stand-alone or integrated within law firm's website.

Once the customer receives an invoice or payment request generated via LawPay, they have an opportunity to pay it immediately from whatever device is most convenient, be it a desktop computer, a tablet, or a mobile phone. The statuses of all payments are tracked automatically via detailed real-time reporting and users can visualize at-a-glance which payments are received, which ones are still outstanding, and what payment request methods have been the most efficient. After a payment is processed, it is automatically classified as earned or unearned revenue, based on pre-defined rules, and placed in the appropriate accounts for either operations or escrow.

All payments are accepted in compliance with ABA and IOLTA guidelines and comply with the highest security standards in the payment processing industry. LawPay is available throughout all the 50 US state bars and is recommended by the American Bar Association.
lawpay.com

Pricing

Starting from
$15/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
LawPay screenshot: LawPay invoice paymentA Brief Overview of LawPayLawPay screenshot: LawPay scheduled paymentLawPay screenshot: LawPay e-check functionality LawPay screenshot: LawPay integrated payments

LawPay reviews

Excellent
18

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  4.9
  4.9
Marisa Palomino

LawPay is a game changer for processing payments!

Used daily for 2+ years
Reviewed 2019-08-22
Review Source: Capterra

My overall experience with using LawPay has been pleasant. I always recommend LawPay to other firms that I work with.

Pros
I have really enjoyed the simplicity of using LawPay. Our firm has been using LawPay for all online transactions for years and years. I love how fees are able to be sorted by the Trust and Operating Accounts. I also love how our clients can pay their invoices easily. This not only saves us time by having to follow up continuously for payment information, instead they have the option to do that on their time and in the comfort of their home. Did I mention that you are able to send specific payment amount requests to clients? LawPay has made sending payment requests easier than ever!

Cons
So far I have not encountered any problems while using LawPay. I love their exceptional customer service as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Cates

A great asset for any law practice

Used daily for 2+ years
Reviewed 2019-10-28
Review Source: Capterra

Overall a great resource for any practitioner--but especially a solo looking for an affordable and modern solution for merchant processing.

Pros
The flexibility of use of the merchant processor by far is its best asset--from emailing invoices to clients for them to pay via a secure webpage to automated payments for payment plans. Also, the option of linking Lawpay to both operating and trust (IOLTA) accounts is great.

Cons
No option for charging credit/debit cards outside the United States--it is unfortunate that Lawpay has not yet created an option for practices that rely on clients that are foreign nationals or are temporarily abroad. The other more inconvenience more than anything else is that Lawpay's merchant fees are not accessible on the web portal, rather, you have to rely on monthly statements by mail (or check bank statements).

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Perfect solution for credit card billing for lawyers

Used weekly for 2+ years
Reviewed 2018-12-13
Review Source: Capterra

Overall my experience with LawPay has been great.

Pros
LawPay is very easy to use, I always just use the QuickBill feature which allows me to quickly email a bill to a client. I can resend the bill and edit it afterwards if needed. My law firm is fully digital, so LawPay is great, I never send out paper bills. It also is great for complying with ethical rules related to trust accounts and credit card billing - almost all of my credit card bills are processed for up front payments into trust.

Cons
They have not yet switched to paperless monthly statements, so those come in the mail. I'd prefer paperless. Also, if you process a payment and issue a refund the same day, it will simply show up as a single transaction for the sum of the two - this complicates accounting, for me, in QuickBooks, which cannot handle a deposit and a withdrawal from an account in a single transaction. The complication is that when I do reconciliation in QuickBooks my bank account always shows a transaction I have to remember to ignore because I had to record it as two transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessica Schwarz

LawPay Usage

Used daily for 1-2 years
Reviewed 2019-09-16
Review Source: Capterra

I would recommend LawPay to other law firms for usage. The only issue is that the website requires more information than other credit card payment portals. Not all payments automatically apply towards invoices. However, it is easy to use because you send the link or email for the client to use to pay directly.

Pros
Easy to use. Can request money through the LawPay portal. Keep track of income per month. Customer service are quick to assist. Client are able to pay via online quick and easy.

Cons
LawPay doesn't always email when a payment comes in. Have to check portal daily. Not all payments will manually apply towards invoices. Sometimes, it's hard to search for reports. Webpage looks simple but it's not as simple as it seems. However, customer service is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alicia Dearn

Easiest Way for Lawyers to Process Cards

Used weekly for 2+ years
Reviewed 2019-09-28
Review Source: Capterra

LawPay doesn't have all the features as other processors like Square and Stripe. But with a little creativity (and their customer support is willing to work with you and give you ideas), you can make LawPay work for your practice. Best of all, it works seamlessly with Clio, which makes taking payments from clients who are already established with invoicing very easy.

Pros
Law Pay is the easiest way to process credit cards for lawyers. It's easy to designate between trust accounting and my other accounts. I am never worried that it will be wrong. The funds process pretty quickly. It works seamlessly with Clio.

Cons
You cannot download your monthly statements from the web portal, which is very annoying and makes accounting more difficult. You also cannot sync it with your accounting software. You also cannot do card checks without charging (such as getting a card to secure a free consultation). So it's not a sophisticated software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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LawPay pricing

Starting from
$15/month
Pricing options
Subscription
View Pricing Plans

Trust Plan - for deposits to both trust and operating accounts:
$20/month + $0.20 per transaction
2.95% Visa, MasterCard, Discover + Specialty Cards

Standard Plan - for deposits to only trust or operating account:
$15/month +$0.20 per transaction
2.95% Visa, MasterCard, Discover + Specialty Cards

LawPay features

Activity Dashboard
Custom Fields
Customizable Templates
Document Management
Invoice Management
Reporting & Statistics
Third Party Integration

API (35 other apps)
Automatic Notifications (28 other apps)
Billing & Invoicing (31 other apps)
Calendar Management (34 other apps)
Case Management (48 other apps)
Contact Management (24 other apps)
Data Import/Export (24 other apps)
Document Storage (41 other apps)
Document Templates (28 other apps)
Reminders (34 other apps)
SSL Security (24 other apps)
Search Functionality (39 other apps)
Workflow Management (28 other apps)

Additional information for LawPay

Key features of LawPay

  • Account Tracking
  • Client Statements
  • Debit Card Support
  • Mobile Payments
  • Online Payments
View All Features