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Smokeball vs Centerbase Comparison (2026)

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Smokeball

Centerbase

Overview

Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most.

Centerbase offers comprehensive legal practice management software that centralizes firm operations. The platform includes document management, automated workflows, and advanced reporting tools for efficient firm management. It features client portals, automated time capture, and electronic billing capabilities that streamline client interactions and financial operations. The solution integrates with popular tools like QuickBooks, Office365, and NetDocuments.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

360

296

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“The onboarding process was smooth, the support team was helpful, and the software has delivered meaningful improvements in efficiency and case management. Since making the switch, we've seen continuous enhancements to the platform, along with excellent customer service whenever questions arise.”

Jason D.

Director of Operations

“Smokeball has helped keep our communication on the same page, generate templates that ease time, and keep workflows consistent so that nothing falls through the cracks on our cases.”

Alita I.

Paralegal

“We primarily handle personal injury cases, and Smokeball has been an excellent fit for our workflow, helping us stay organized and efficient.”

Jason D.

Director of Operations

Pros

“We were drawn to Centerbase due to the potential reporting capabilities and the ability to maintain our bookkeeping and accounting functions in one place, eliminating the need for double entry.”

Erin M.

CEO

“Centerbase offers strong Case Management and Document Management, solid Billing features, and good Value for Money once you’re familiar with the system.”

Sayyed A.

Project Coordinator

“Highly customizable, allowing firms to help workflows and log detailed information that is easily to view to all users.”

Cory R.

outside sales

Cons

“It is also missing the ability to create matters on the phone app. If you use Smokeball with Classic Outlook, it can sync up with your calendar when you create the matter in Outlook. If that features exists in the New Outlook, I cannot seem to find it, so while I would like to use the New Outlook for various reasons, I cannot right now, since that syncing feature is so important to me.”

Bela B.

Managing Attorney

“The pace of development and responsiveness to user feedback makes it hard to point to any major ongoing frustrations.”

Jason D.

Director of Operations

“The character limit in title of case can keep esign feature from working.”

Angela G.

Paralegal

Cons

“At times, the sheer number of options can feel overwhelming, especially during implementation when you're trying to determine the best way to configure the system for your firm.”

Misty B.

Firm Administrator

“inconsistent and unresponsive customer support, occasional performance issues (lag), a steep learning curve during implementation, and limitations or clunkiness in the reporting and accounting features.”

joshua o.

Administrative officer

“It’s great for quick time entries on the go, but trying to manage a complex matter or view a detailed report from a phone is still a clunky experience.”

Christa B.

Security mau