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ActiveDEMAND vs EngageBay CRM Comparison (2026)

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Good recommendations?

ActiveDEMAND logo

ActiveDEMAND

EngageBay CRM logo

EngageBay CRM

Overview

ActiveDEMAND provide everything you need for email marketing campaigns including templates, landing pages, list management, reporting and more!

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

79

5

4

3

2

1

36

30

10

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

4.6

912

5

4

3

2

1

635

247

22

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

“extremely basic UX”
Verified reviewer profile picture

Rose H.

Director

“the best part of this product is the chat of product.”
MD

Muhammad D.

seo expert

“it is really a magically software for use the small business.”
MD

Muhammad D.

seo expert

Pros

“Overall, EngageBay CRM has been a helpful tool for managing contacts, email campaigns, and our sales pipeline, especially with how responsive and supportive the customer support team is.”
Verified reviewer profile picture

Jelyn T.

Marketing Manager

“The interface is intuitive and easy to learn, so onboarding is quick, and features like automation, email campaigns, and pipeline tracking help save time and improve efficiency.”
DM

Desiree M.

Caregiver

“It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools.”
HK

Hitesh K.

Administrator

Cons

“basic "unsubscribes" in Active Demand do not always come through into Pipedrive so have to manually check this for every single unsubscribe contact when importing contacts it would duplicate the list upload so you end up with 15 blank lists and have to guess which one held the contacts”
Verified reviewer profile picture

Rose H.

Director

“inaccurate reporting”
Verified reviewer profile picture

Rose H.

Director

“ah, and in the Europe timezone you can't expect to have customer care in the morning, I can't imagine in asia.”
AS

Antonio S.

CEO

Cons

“The reporting and analytics aren’t as in-depth, which can be a drawback if you rely heavily on data-driven insights.”
DM

Desiree M.

Caregiver

“The Dishonesty of the company, Free Trial, take your credit card, you cancel and they still charge you.”
MP

Michael P.

Owner

“Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can.”
SK

Sai K.

Account manager

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features159
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Attribution Modeling
  • Audience Targeting
  • Auto Update
  • Auto-Dialer
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Availability Management
  • Batch Processing
  • Behavior Tracking
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Campaign Tracking
  • Canned Responses
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Tracking
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Source Connectors
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For AEC Industry
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • Gamification
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • IVR
  • Image Library
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Mass Texting
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multiple Site Management
  • Multivariate Testing
  • Notification Scheduling
  • Offline Form
  • Onboarding
  • Online Booking
  • Online Forms
  • PIA/DPIA
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Progressive Dialer
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Real-time Scheduling
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Responsive Web Design
  • Role-Based Permissions
  • SMS Marketing
  • Sales Analytics
  • Sales Reports
  • Scheduled/Automated Reports
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Sensitive Data Identification
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Target Account Identification
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • Total features180
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Attribution Modeling
  • Audience Targeting
  • Auto Update
  • Auto-Dialer
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Availability Management
  • Batch Processing
  • Behavior Tracking
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Campaign Tracking
  • Canned Responses
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Tracking
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Source Connectors
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For AEC Industry
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Form Builder
  • Forms Management
  • Gamification
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Group Scheduling
  • Help Desk Management
  • IT Asset Management
  • IVR
  • Image Library
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • KPI Monitoring
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Mass Texting
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Multiple Site Management
  • Multivariate Testing
  • Notification Scheduling
  • Offline Form
  • Onboarding
  • Online Booking
  • Online Forms
  • PIA/DPIA
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Proactive Chat
  • Progress Tracking
  • Progressive Dialer
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Real-time Scheduling
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Responsive Web Design
  • Role-Based Permissions
  • SMS Marketing
  • Sales Analytics
  • Sales Reports
  • Scheduled/Automated Reports
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Sensitive Data Identification
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Target Account Identification
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Integrations

  • Total integrations82
  • 1CRM
  • AWeber
  • Accelo
  • Act!
  • AdRoll
  • Adobe Commerce
  • Agile CRM
  • Aline
  • AllClients
  • Basecamp
  • BigCommerce
  • BigContacts
  • Bitrix24
  • BulkSMS
  • CallHippo
  • Capsule
  • Cin7 Omni
  • CompanyHub
  • ConnectWise PSA
  • Contactually
  • Creatio AI CRM
  • Crisp
  • Docusign
  • ERPNext
  • Efficy CRM
  • Eventbrite
  • Exotel
  • Freshdesk
  • Freshsales
  • FullContact
  • GoTo Meeting
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Gravity Forms
  • Gupshup
  • Highrise
  • Hootsuite
  • HubSpot Agent Hub
  • HubSpot CRM
  • Jotform
  • JustCall
  • Kommo
  • LeadBoxer
  • LeadsBridge
  • Less Annoying CRM
  • LinkedIn for Business
  • LiveChat
  • Livestorm
  • Mailgun
  • Make
  • Meta for Business
  • MightyCall
  • Netskope One Platform
  • Nimble
  • Olark
  • Operations Hub
  • Ortto
  • Pabbly Connect
  • PayPal Payments
  • Pipedrive
  • Pipeline CRM
  • Plivo
  • PrestaShop
  • Proposify
  • QuickBooks Online Advanced
  • Reply
  • RingCX
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SendGrid
  • Shopify
  • Slack
  • Stripe Billing
  • Stripe Payments
  • SurveyMonkey
  • Teachable
  • Ticket Tailor
  • Trello
  • Twilio
  • Twitter/X
  • Typeform
  • Unbounce
  • Universe
  • Uploadcare
  • Wishpond
  • Wistia
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Books
  • Zoho CRM
  • Zoom Workplace
  • airSlate SignNow
  • dotloop
  • noCRM
  • Total integrations29
  • 1CRM
  • AWeber
  • Accelo
  • Act!
  • AdRoll
  • Adobe Commerce
  • Agile CRM
  • Aline
  • AllClients
  • Basecamp
  • BigCommerce
  • BigContacts
  • Bitrix24
  • BulkSMS
  • CallHippo
  • Capsule
  • Cin7 Omni
  • CompanyHub
  • ConnectWise PSA
  • Contactually
  • Creatio AI CRM
  • Crisp
  • Docusign
  • ERPNext
  • Efficy CRM
  • Eventbrite
  • Exotel
  • Freshdesk
  • Freshsales
  • FullContact
  • GoTo Meeting
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Gravity Forms
  • Gupshup
  • Highrise
  • Hootsuite
  • HubSpot Agent Hub
  • HubSpot CRM
  • Jotform
  • JustCall
  • Kommo
  • LeadBoxer
  • LeadsBridge
  • Less Annoying CRM
  • LinkedIn for Business
  • LiveChat
  • Livestorm
  • Mailgun
  • Make
  • Meta for Business
  • MightyCall
  • Netskope One Platform
  • Nimble
  • Olark
  • Operations Hub
  • Ortto
  • Pabbly Connect
  • PayPal Payments
  • Pipedrive
  • Pipeline CRM
  • Plivo
  • PrestaShop
  • Proposify
  • QuickBooks Online Advanced
  • Reply
  • RingCX
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SendGrid
  • Shopify
  • Slack
  • Stripe Billing
  • Stripe Payments
  • SurveyMonkey
  • Teachable
  • Ticket Tailor
  • Trello
  • Twilio
  • Twitter/X
  • Typeform
  • Unbounce
  • Universe
  • Uploadcare
  • Wishpond
  • Wistia
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Books
  • Zoho CRM
  • Zoom Workplace
  • airSlate SignNow
  • dotloop
  • noCRM