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ActiveDEMAND

An integrated marketing solution for marketers & agencies

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ActiveDEMAND Pricing, Features, Reviews and Alternatives

ActiveDEMAND product overview

What is ActiveDEMAND?

ActiveDEMAND is a complete integrated platform for marketing automation designed with marketing agencies in mind. ActiveDEMAND consolidates key online marketing tools into a single application. The subscription model is based on the total number of contacts, not the number users. This means agencies can create an unlimited number of sub-accounts for all their clients, each with their individual branding and reporting.

Key benefits of using ActiveDEMAND

  • ActiveDEMAND gives marketers and marketing agencies all the tools they need in one platform; email, social, call tracking, real-time personalization, reporting and more.

  • ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications.

  • Designed with digital agencies in mind, the integrated platform includes client management features like sub-account management, whitelabeling and the ability to clone campaign efforts across accounts.

  • Marketers, agencies and businesses can supercharge their marketing efforts through streamlined campaign management, campaign recipes and attribution reporting while integrating with many other business, sales and marketing applications.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support
    Chat
    Knowledge Base

    Training options

    Documentation
    Live Online
    Videos
    Webinars

    ActiveDEMAND pricing information

    Value for money

    4.1

    /5

    72

    Starting from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ActiveDEMAND features

    Functionality

    4.2

    /5

    72
    Total Features166 12 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    Data Import/Export
    Customizable Templates

    Functionality contenders

    ActiveDEMAND users reviews

    Overall rating

    4.2

    /5

    72

    Positive reviews

    83%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.85/10
    Rating distribution

    5

    4

    3

    2

    1

    32

    28

    10

    1

    1

    Pros
    We have been successful with both of those, and I have been particularly impressed with the quality and flexibility of ActiveDEMAND's support team.

    Jon O.

    I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily.

    CS

    Christina S.

    The benefits I like from this software is the email and list capabilities as well as the capability to easily build landing pages for campaigns and events.

    BB

    Beth B.

    Cons
    I find the experience to be almost universally annoying and very disjointed.

    LN

    Lyz N.

    Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.

    CL

    Cassidy L.

    Its overall poor execution and mainly its logic.

    AS

    Antonio S.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ActiveDEMAND - A hidden gem

    Reviewed 3 years ago

    We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).

    Pros

    ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

    Cons

    The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

    Vendor response

    Hi Tim, Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it. Thanks again! The ActiveDEMAND Crew

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Active Demand from an Agency Perspective

    Reviewed a year ago

    Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.

    Pros

    The capabilities that I appreciate most on Active Demand are the list filterting email developer/editor. I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily. The email developer is easy to use, aside from a few small glitches.

    Cons

    My least favorite thing about the platform is the amount of time reporting takes to propegate. I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short.

    Vendor response

    Hi Christina, Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Might be great software, but...

    Reviewed 3 years ago
    Pros

    It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

    Cons

    I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation...

    Vendor response

    Hi Jeff, Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Everything I need to run the company and more

    Reviewed a year ago

    I needed to decomission Pardot, and merge several other application and acquire new functionality to be responsive to our needs. Support was fantastic and got me running very fast.

    Pros

    It is feature-packed and covers all my needs from Marketing Automation, Lead conversion, Account-Based Marketing. Power dialer, Social, and much more I have to yet implemented.

    Cons

    Workflow designer can be a slow on on very large workflows.

    Vendor response

    Hi Victor. Thank you for your positive comments. We are very happy to hear that ActiveDEMAND is meeting your needs and expectations. And we are making improvements all the time - the speed of the platform being a particular focus - and we have recently improved the speed of our workflows. We hope you notice the change. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    My Experience with Active Demand

    Reviewed a year ago

    Overall experience has been positive. I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.

    Pros

    The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue. I like the reporting tools and that new features are constantly being updated/added.

    Cons

    I don't like that I can't use the workflow editor on my current subscription and don't really need the upgraded version for how we use the software. Also, it seems to take a long time to load pages.

    ActiveDEMAND FAQs and common questions

    ActiveDEMAND has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    ActiveDEMAND has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    ActiveDEMAND supports the following languages:
    Finnish, Swedish, Spanish, English, German, Danish, Dutch, Portuguese, French


    Yes, ActiveDEMAND has an API available for use.


    ActiveDEMAND integrates with the following applications:
    CompanyHub, Capsule, amoCRM, Less Annoying CRM, Magento Commerce, WooCommerce, PayPal, Google Analytics, Universe, Autopilot, Zoho CRM, Insightly, Clarabridge, FullContact, signNow, Cin7, Creatio CRM, PrestaShop, Zapier, QuickBooks Online Advanced, Gmail, Unbounce, Act!, Mautic, Trello, Zoho Books, Pipedrive, Zoom, dotloop, Freshworks CRM, PipelineDeals, Agile CRM, Efficy CRM, Wordpress, Freshdesk, Contactually, Twitter, Gravity Forms, Stripe, Nutshell, Salesforce Sales Cloud, SugarCRM, Wistia, Livestorm, Crisp, Slack, GoToMeeting, Typeform, Google AdWords, Nimble, Proposify, Basecamp, noCRM.io, ERPNext, ConnectWise Manage, 1CRM, LiveChat, GoToWebinar, LinkedIn, Ticket Tailor, Eventbrite, Facebook, Olark, Reply, Batchbook, Highrise CRM, SurveyMonkey, Uploadcare, Google Calendar, AllClients, Bitrix24, Accelo, BigContacts, Hootsuite, AdRoll, Wishpond, Xero, Copper, AWeber, BigCommerce, PieSync, Shopify, Zendesk


    ActiveDEMAND offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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