ActiveDEMAND Pricing, Features, Reviews & Comparison of Alternatives

Pros
ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

Cons
The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

Rating breakdown

Likelihood to recommend: 10/10

Pros
You can do an awful lot with ActiveDEMAND. Automation workflows, form submissions, CRM integration, email creation and sending, lead scoring - it's all there. I would say that it outperforms Pardot and possibly even HubSpot, while being less money.

Cons
The user experience is horrendous. Once you know where things are, what icons mean, and get inside the head of the people who built it, you can get around with relative ease. But until that point, you are pretty much reliant on the support people for help. The good news is that the support team are EXTREMELY helpful and don't mind you talking to them on the chat three, four times a day!

Rating breakdown

Likelihood to recommend: 7/10

Pros
The ongoing features and improvements that have been made in the two years since I've been using AD shows that they care about growing and refining the tool. There is a lot of online support available and I've had great success talking to support team members if I can't find the support resources online. Great customer service.

Cons
There seems to be some bugs that come up time to time. Data being changed, user permissions being changed etc. with no rhyme or reason. Also, I hate that I can't edit workflows unless I'm on the corporate business marketer subscription. I personally feel that should be a standard feature.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The Customer Support and his support team have provided to me is exceptional. When I was a new subscriber, He called me every week. He wanted to make sure I was happy with the product. Months later and he still calls me although not as often which is great but I know I can count on him when I need him. Also, I was looking for manual and automatic scoring. This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training.

Cons
When editing the email, the "Text" removes the spaces between the paragraphs. Most importantly, I would like to have the option to sort the contact lists. Lastly, it is not easy for me to determine if someone has unsubscribed or if the email I sent was blocked by the recipient's firewall. This is very important to me so I would really appreciate if I could somehow separate the unsubscribers from the ones who didn't unsubscribe but that are showing a red circle next to their email address.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It’s got a lot of functionality packed into it

Cons
Some options require a more tech oriented person, however the customer service is always on the ball and ready to help where they can

Rating breakdown

Likelihood to recommend: 8/10