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ActiveDEMAND Pricing, Features, Reviews and Alternatives

ActiveDEMAND product overview

What is ActiveDEMAND?

ActiveDEMAND is a complete integrated platform for marketing automation designed with marketing agencies in mind. ActiveDEMAND consolidates key online marketing tools into a single application. The subscription model is based on the total number of contacts, not the number users. This means agencies can create an unlimited number of sub-accounts for all their clients, each with their individual branding and reporting.

Key benefits of using ActiveDEMAND

ActiveDEMAND gives marketers and marketing agencies all the tools they need in one platform; email, social, call tracking, real-time personalization, reporting and more.

ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications.

Designed with digital agencies in mind, the integrated platform includes client management features like sub-account management, whitelabeling and the ability to clone campaign efforts across accounts.

Marketers, agencies and businesses can supercharge their marketing efforts through streamlined campaign management, campaign recipes and attribution reporting while integrating with many other business, sales and marketing applications.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Knowledge Base

Training options

Documentation

Live Online

Videos

Webinars

Awards & recognitions

Awarded in 2 categories in 2021

ActiveDEMAND pricing information

Value for money

4.1

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

HubSpot Marketing Hub

ActiveDEMAND

Value for money

ActiveDEMAND features

Functionality

4.2

Total Features166 12 categories

Most valued features by users

Reporting/Analytics

Campaign Management

API

Reporting & Statistics

Activity Dashboard

Third Party Integrations

Data Import/Export

Customizable Templates

ActiveDEMAND users reviews

Overall rating

4.2

Positive reviews

83%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.85/10

Rating distribution

Pros

We have been successful with both of those, and I have been particularly impressed with the quality and flexibility of ActiveDEMAND's support team.

Jon O.

I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily.

Christina S.

The benefits I like from this software is the email and list capabilities as well as the capability to easily build landing pages for campaigns and events.

Beth B.

Cons

I find the experience to be almost universally annoying and very disjointed.

Lyz N.

Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.

Cassidy L.

Its overall poor execution and mainly its logic.

Antonio S.

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Overall rating contenders

ActiveDEMAND

Overall rating

HubSpot Marketing Hub

Tim H.

Food & Beverages, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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ActiveDEMAND - A hidden gem

Reviewed 3 years ago

We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).

Pros

ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

Cons

The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

Vendor response

Hi Tim, Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it. Thanks again! The ActiveDEMAND Crew

Christina S.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Active Demand from an Agency Perspective

Reviewed a year ago

Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.

Pros

The capabilities that I appreciate most on Active Demand are the list filterting email developer/editor. I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily. The email developer is easy to use, aside from a few small glitches.

Cons

My least favorite thing about the platform is the amount of time reporting takes to propegate. I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short.

Vendor response

Hi Christina, Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments!

Jeff H.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend4/10

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Might be great software, but...

Reviewed 3 years ago

Pros

It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Cons

I'm not an Admin of this system. I'm just a user. We have it hooked up to our CRM, which is where I spend most of my time. My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation...

Vendor response

Hi Jeff, Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically...

Victor M.

Information Technology and Services, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Everything I need to run the company and more

Reviewed a year ago

I needed to decomission Pardot, and merge several other application and acquire new functionality to be responsive to our needs. Support was fantastic and got me running very fast.

Pros

It is feature-packed and covers all my needs from Marketing Automation, Lead conversion, Account-Based Marketing. Power dialer, Social, and much more I have to yet implemented.

Cons

Workflow designer can be a slow on on very large workflows.

Vendor response

Hi Victor. Thank you for your positive comments. We are very happy to hear that ActiveDEMAND is meeting your needs and expectations. And we are making improvements all the time - the speed of the platform being a particular focus - and we have recently improved the speed of our workflows. We hope you notice the change. Thanks again!

Anonymous Reviewer

Food & Beverages, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

My Experience with Active Demand

Reviewed a year ago

Overall experience has been positive. I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.

Pros

The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue. I like the reporting tools and that new features are constantly being updated/added.

Cons

I don't like that I can't use the workflow editor on my current subscription and don't really need the upgraded version for how we use the software. Also, it seems to take a long time to load pages.

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ActiveDEMAND FAQs and common questions

Q. What type of pricing plans does ActiveDEMAND offer?

ActiveDEMAND has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

Q. Who are the typical users of ActiveDEMAND?

ActiveDEMAND has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does ActiveDEMAND support?

ActiveDEMAND supports the following languages:
Finnish, Swedish, Spanish, English, German, Danish, Dutch, Portuguese, French

Q. Does ActiveDEMAND offer an API?

Yes, ActiveDEMAND has an API available for use.

Q. What other apps does ActiveDEMAND integrate with?

ActiveDEMAND integrates with the following applications:
CompanyHub, Capsule, amoCRM, Less Annoying CRM, Magento Commerce, WooCommerce, PayPal, Google Analytics, Universe, Autopilot, Zoho CRM, Insightly, Clarabridge, FullContact, signNow, Cin7, Creatio CRM, PrestaShop, Zapier, QuickBooks Online Advanced, Gmail, Unbounce, Act!, Mautic, Trello, Zoho Books, Pipedrive, Zoom, dotloop, Freshworks CRM, PipelineDeals, Agile CRM, Efficy CRM, Wordpress, Freshdesk, Contactually, Twitter, Gravity Forms, Stripe, Nutshell, Salesforce Sales Cloud, SugarCRM, Wistia, Livestorm, Crisp, Slack, GoToMeeting, Typeform, Google AdWords, Nimble, Proposify, Basecamp, noCRM.io, ERPNext, ConnectWise Manage, 1CRM, LiveChat, GoToWebinar, LinkedIn, Ticket Tailor, Eventbrite, Facebook, Olark, Reply, Batchbook, Highrise CRM, SurveyMonkey, Uploadcare, Google Calendar, AllClients, Bitrix24, Accelo, BigContacts, Hootsuite, AdRoll, Wishpond, Xero, Copper, AWeber, BigCommerce, PieSync, Shopify, Zendesk

Q. What level of support does ActiveDEMAND offer?

ActiveDEMAND offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base